Legacy Audio Somerset Reviews 31

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a great guy! Helpful, committed and patient. My Jaguar XF doesn't have Apple Play/Android Audo, but Ben fitted a unit that provides this in the original system. So, original screen, but w... See more

Rated 5 out of 5 stars

Ben was brilliant. I had been let down massively by someone more local to me (avoid mobile audio technicians from Weston super mare) and was feeling pretty exasperated. I messaged Ben despite hi... See more

Rated 5 out of 5 stars

Absolutely delighted with the refitting of my dash cam. Seamless and professional. And at a very competitive price. Wouldn't hesitate to recommend this company. He even cleaned my windows, and then ra... See more

Rated 5 out of 5 stars

Always a risk when you pull someone out of a Google search... Struck gold this time. Ben was quick to respond, generous with his pre-booking advice and insight, flexible with his diary and bang on tim... See more

Company details

  1. Technical service
  2. Auto electrical service
  3. Car Equipment Accessories Store
  4. Car Security System Installer
  5. Car Stereo Shop

Written by the company

Hi, I’m Ben and I run Legacy Audio. A business serving the wider Somerset area that specialises in vehicle audio and technology installation services. This includes audio system upgrades as well as vehicle safety and security equipment such as dash cameras, reversing cameras and GPS trackers. Having spent nearly 10 years in a retail store installing equipment like this in vehicles, two comments from customers always stood out to me: 1. It’s always difficult to find time and make myself (the client) available for several hours throughout the week and fit it around family life or work. 2. How does the equipment work? I offer a very simple solution to both points: 1, I’m mobile. Although I keep regular working hours, I am able to work the service around your availability and your life. Be it at work, at home, or even in some cases whilst you’re out shopping! I aim to make things as easy and convenient as possible for you. 2. I do not over book myself. This allows me to take a little extra time with you, the client, to make sure you have all the information and are aware of exactly how to use your new products and gadgets. After all, it’s completely pointless having these products if you don’t know how to use them – all too often I saw customers returning products full of frustration for this reason! Get in touch to discuss how I can help you to upgrade your in-vehicle audio and technology. All labour is guaranteed for 12 months, and should you find something you are not sure about after the job is completed, I am always happy to discuss this with you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

What a great guy - Ben you are a star!

What a great guy!
Helpful, committed and patient.
My Jaguar XF doesn't have Apple Play/Android Audo, but Ben fitted a unit that provides this in the original system. So, original screen, but when you push Nav on the dash, it now displays your phone screen and your Apps, Navigation, Stations, Music is all available.
In addition, Ben also fitted a DashCam to the car, a present that has been sitting on a shelf since Christmas.
Ben, you are a star!
Thank you for your patience and expertise. I will be telling my friends about you and recommending you.
David T

5 March 2026
Unprompted review
Rated 5 out of 5 stars

An expert in all things audio

Fantastic service from the initial enquiry through to the completion of the job, Ben is clearly an expert in all things audio and his attention to detail / quality of workmanship is superb. I would not hesitate to recommend Legacy Audio and thank Ben for a fabulous job,

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ben fitted a head unit to my wife’s Smart Fortwo, he was very friendly, carried out the work in a very professional manner, very knowledgeable about the product, would recommend him excellent service.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Ben, was an absolute star today.
He went out of his way to make an appointment for me at short notice and arrived ahead of time.
Ben is extremely knowledgeable, fixed the issue I had with an install and got everything working in no time at all. Genuinely couldn't have asked for more, truly brilliant 👏

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Ben was brilliant

Ben was brilliant. I had been let down massively by someone more local to me (avoid mobile audio technicians from Weston super mare) and was feeling pretty exasperated.

I messaged Ben despite him being about an hour from where I lived. He was excellent, helped me with buying the correct head unit, turned up when he said he would and was generally communicated excellently all the way through to completion.

You said you'd restore my faith and you 100% have, thank you.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with the refitting…

Absolutely delighted with the refitting of my dash cam. Seamless and professional. And at a very competitive price. Wouldn't hesitate to recommend this company. He even cleaned my windows, and then ran through how everything worked which was more than Halfords did when the Dashcam was fitted in my previous car.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service. 6-stars!

Always a risk when you pull someone out of a Google search... Struck gold this time. Ben was quick to respond, generous with his pre-booking advice and insight, flexible with his diary and bang on time. The works were carried out to a high standard and in excellent time. Pricing was very fair and you get a great service for your buck. I'll certainly be recommending Ben to others.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Ben at Legacy…

Outstanding Service from Ben at Legacy Audio Somerset!

I cannot recommend Ben from Legacy Audio Somerset highly enough! He truly went above and beyond when he came out after hours on a Friday evening to fit Apple CarPlay and a reverse camera to my BMW Convertible.

From start to finish, the experience was superb. Ben was incredibly efficient, completing the installation with impressive speed and precision. The quality of his work is flawless, and both the Apple CarPlay and the reverse camera are working perfectly and look like they've been there since day one.

Beyond his excellent technical skills, Ben was an absolute pleasure to deal with. He offered great professional advice, answering all my questions and ensuring I was completely happy with the setup. It's rare to find such a combination of expertise and genuine customer service.

Thank you, Ben, for your exceptional work and for accommodating my schedule. Legacy Audio Somerset will be my first call for any future audio and tech needs!

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable

I had purchased an after market head unit and needed someone with the knowledge and skills to install it. That person was Ben from Legacy Audio. He is very helpful and nothing was too much trouble. With the head unit installed to a very high standard he took time to explain a few of its features. I am very pleased with the install and recommend his services.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Ben was so helpful!

Ben was so helpful! I had a bad experience with someone else before but Ben made it all so simple. He was very friendly and easy to get along with and sorted the issue with my speakers quickly, professionally and for a good price. I would recommend Ben to anyone!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Look no further

Ben fitted a dash cam, front/rear speakers and a sub-woofer.
I cannot recommend him more highly.
His knowledge, attention to detail and work rate are above reproach.
He is a true professional
Thank you Ben.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company.

Ben made the effort to come out of his area to fit a front & rear dash cam to my car. Thoroughly pleasant guy and very good at what he does, he fitted the cameras quickly, cleanly & with no damage to anything as you would hope. Also, he done the work for a very good price! I would highly recommend Ben & Legacy Audio, one of the better businesses around today!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Ben installed a new DAB radio in my RAV…

Ben installed a new DAB radio in my RAV after the old system finally gave up.
Excellent advice, always turned up when he said he would, fitted the new system and talked me through how to get the best out of it.
Knows his stuff and is friendly and reliable. Recommended.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Ben advised us on the equipment needed and came and fitted for us. He was prompt tidy and did a great job, could not have asked for more

20 May 2024
Unprompted review

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