LegalDeeds Reviews 

19
TrustScore 4.5 out of 5

4.5

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Company details

  1. Legal Services
  2. Software company

About LegalDeeds

Written by the company

Canada's most trusted online legal documents since 1999.

Our documents are legally valid in every Canadian province.

All orders let you preview your documents for free before checking out. No account or credit card information is necessary to see the preview.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(19)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

The pdf I received was only a paragraph…

The pdf I received was only a paragraph long and didn't include much of the information I had entered.

2 July 2022
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Reply from LegalDeeds

Hi Ian, it looks like our website encountered an issue when emailing your order. We've just re-sent your contract to your email address. Please let us know at help@legaldeeds.com if you need any more help.

Rated 5 out of 5 stars

A company that cares about my experience

I initially did not enjoy my experience because I was not able to review my document - so when I received it, it was not what I thought it was going to be. But of course, it was too late, and already paid for. I was very disappointed that they could not have put that kind of step into the process. Then I received the response to my review and was so amazed at the amazing customer service that is never seen any more! They refunded my money which meant I was able to do it again - which functioned a little like a preview - but with the added bonus of knowing they cared! Can't ask for more than that!

23 April 2022
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Reply from LegalDeeds

I'm really sorry you had this experience Sophie. We have a full satisfaction guarantee so I've just processed a refund for your order. You should see the money in your bank account within seven business days. I'll also be emailing you a discount code if you feel like trying again. We released a new version of our Wills product yesterday that may suit your needs better.

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