LegalMatch Reviews 

2,779
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the digital platform very easy to use for sharing their legal needs and connecting with local attorneys quickly without having to shop around. Many people deeply appreciate receiving prompt responses and valuable guidance from qualified legal professionals who truly understand their specific personal situations. Some reviewers were not happy with the ongoing lack of communication and completely unreturned phone calls when attempting to reach customer support. A few other people also felt frustrated that certain assigned lawyers were entirely unresponsive, unhelpful, or lacked proper attention to important case details.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers praise compassionate, affordable... See more

Staff

Consumers find staff experiences to be mixed, as many reviewers praised helpful, thorough attorneys and quick... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting that support... See more

Customer communications

Users describe negative interactions with customer communications, reporting that phone calls go straight to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciated the fact that this site exists. I was a bit disappointed due to the fact that I entered “free legal help” when I started the search and I had completed the questionnaire when it gave me... See more

Company replied

Rated 5 out of 5 stars

I needed a consultation after I received a demand letter from my Ex demanding that Zoey , my dog, belonged to him and he wanted her back. I retained Caroline Bass and the case was completed succes... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Internet marketing service
  4. Online marketing agency
  5. Software company

Written by the company

We've helped more than 7 million clients find the right lawyer – for free. Present your case online in minutes. LegalMatch matches you to pre-screened lawyers in your city or county based on the specifics of your case. Within 24 hours experienced, local lawyers review it and evaluate if you have a solid case. If so, attorneys respond with an offer to represent you that includes a full attorney profile with details on their fee structure, background, and ratings by other LegalMatch users so you can decide if they're the right lawyer for you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(2,779)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very difficult to contact with Legal MatchMatch

I hired Lawyer Kevine for my late husband's Estate, I would be able to provide my feedback about his services once the case is closed. My first experience was a one-time payment without a subscription to their membership for quarterly payment. I thought if I subscribed to their membership, it would be cheaper and easier for me to get an experienced lawyer. I subscribed to their membership a month ago, but I could not get to any lawyer yet. The previous immigration lawyer they scheduled for me was in the same state but too far from me, today I scheduled a second lawyer and he is from out of State. How do I trust a lawyer from out of the State? I have been trying to contact LegalMatch on the phone to change the lawyer, but there is no way to get someone on the phone to speak. It seems to be a ghost company, it always goes to voice message. I have left voice messages, but nobody from LegalMatch returned my call yet. We should not rely on such ghost sites and waste our money.

26 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Uroos,

Over the past 20 years, millions of clients have had success with our free attorney-client matching service. We're sorry to hear about the confusion you experienced, which is understandably frustrating.
 
Talk to a Lawyer is a different, for-fee service designed for those who are seeking immediate legal advice and who can benefit from ongoing reduced-rate access to general legal consultations. As described in the confirmation email, the Talk to a Lawyer subscription can be cancelled by sending an email request to: talktoalawyer@legalmatch.com.
 
As a courtesy, we have cancelled your Talk to a Lawyer subscription and refunded your payment in full, as we understand you made that purchase in error after submitting your case for our free attorney-client matching service.

We help connect clients like you with attorneys who are interested in taking your case, but we do not oversee the work of individual lawyers. If you are still in need of an attorney, we recommend editing the details of your case submission to include more information that could help get the attention of additional lawyers.

Kind regards,
Jessie

Rated 5 out of 5 stars

Well first off within an hour I had…

Well first off within an hour I had attorneys reaching out to me. It wasn’t super expensive and they were very good at consistent communication.

1 January 2025
Unprompted review
LegalMatch logo

Reply from LegalMatch

Happy to hear about your positive experience! ~Jessie

Rated 1 out of 5 stars

I hired this lawyer from legal match…

I hired this lawyer from legal match named Miguel Torellas for fence boundary dispute and all he did was take my money everytime I need to speak yo him. It's been 4 years and haven't hear from him. I will be reporting him to the bar association. Very disappointed in the no service he provided. Worst lawyer I ever dealt with. Never again.

31 December 2023
Unprompted review
LegalMatch logo

Reply from LegalMatch

Esha,

We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. LegalMatch helps connect potential clients with qualified lawyers, but we do not review or in any way oversee the attorney-client relationship. When an attorney fails you, please know you have a right to file a complaint against them with the bar.

~Jessie

Rated 5 out of 5 stars

A bright light in a broken legal system of landlord vs. tenant rights.

Mr. E. Hartman Esq. is the first person I have encountered that listen to my issues and had the willingness to advocate for the landlord in Baltimore City’s legal field. That alone was worth 5 stars. The system is woefully imbalanced in the tenant's favor.

30 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Thank you for sharing your positive experience! ~Jessie

Rated 5 out of 5 stars

I really enjoy using this lawyer site…

I really enjoy using this lawyer site it wasn't but like just a moment and already I got a few lawyers wanting info on my case! Left me with numbers to call them back at n everything even tho I marked i couldn't pay it's amazing

30 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Thank you for sharing your positive experience! ~Jessie

Rated 5 out of 5 stars

Great choice

Great choice, save time by having the attorneys reach out to instantly where I was able weigh my options.

23 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Thanks for sharing your successful matching experience! ~Jessie

Rated 5 out of 5 stars

Medical Mal Practice

Mental Legal Services 1311 Ave Suite 305 White Plains Ny 10605 Rebecca Paten tele/fax 914-824-5066 914-963-6656 Hospital Mt Vernon St 2 Park Ave Yonkers Ny 10702 914-964-7862 MD Weintraub Podiatry MD Daniel My medication is not at Pharmacy. I shop CVS Fleetwood Mt Vernon MD Morales MD Sofa St 127 S Broadway Yonkers 10701 914-375-3200 No Sign Out Sheet Medication is not at Pharmacy For: My brother Dexter Smith Sedative. I Order Sedative 1979 by MD Morales. St 275 N Ave Harrison 10523 Assertive Act Team Louise Ellis Irene Nancie Hopkins Case Managers Good Doctors MD Henry Miller MD MD Sullivan MD Sax. Directors St Will Regency Extended Care 65 Ave Yonkers 10702 963-4000. Yonkers Vs White Plains 914-995-3333 914-231-2206 Social Worker Joseph Shawna Thompson www.socialsecuri 1-800-772-1213 1-800-772-6270 1-855-210-1026 New Rochelle feel free to to . NY Hospital 55 Palmer Rd Bronxville 10708 914-787-1000 MD So papers by Hospital ER Bronx MD Saadat Sherriff MD Rob Plummer. Comments by Security Guard Reason Walk In I Like it over there. Montifore Hospital 3400 Bainbridge Ave Bronx Ny 10467-2404 718-920-4800 718-231-9611. No doubt that the Doctor did not know about the Supportive papers Cause when In Patient was In IV by NA. I was denied Medication In ER Hospital. Fact Finding St N Broadway Yonkers ER. My Medication was not at Pharmacy as Diabetic Patient. PLS 41 State St Albany 12207 Legal Services James tele/fax 518-438-8046 518-438-6643 I had Good Health and . Of Correction Po Box 10 Valhalla Ny 10595 914-231-1000 # 1203 ASB DS 6889. I Send Business Cards To: Medical Records too on going when Keeping Employment Dispute. I have Dept Of Labor 40 Rector St Ny Ny 10006 888-469-7365. Re: Direct Deposit Equity 877-924-3967 02/26/1967 AH796697. AARP Membership ID 1-866-686-1112 A Smith-Burrus 399-367 862 6 Dexter Smith 399 367 862 6. Keep Doctor the same MD James 102 Park Ave Yonkers 10702 914-965-4300. Rebecca Bergman Esq Hudson Valley Legal Services 90 Maple Ave White Plain 10601 914-949-1305 My New Doctor MD Mona Dudek St 2 Park Ave Yonkers Ny 10702 914-964-7862 Treatment Of Skin Birth Defect you must be Born with this Health Problem

27 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

This is a confusing review, but thank you for the 5-stars. ~Jessie

Rated 1 out of 5 stars

I have so much to say but to sum it all up. NJ

I have so much to say but to sum it all up.
Kash Rambhotla is the worst attorney I ever dealt with.
Do not hire this guy he deserves a -2 star rating. He had one excuse after another, his personal issues are not my concern. All I needed was a letter sent out and it took two weeks back and forth he kept getting it incorrect. He needs to learn how to listen.

11 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating. We review each attorney before they join LegalMatch, and do not allow membership to anyone who has an open complaint with their state bar association. If a lawyer fails you, please know that you have the right to file a complaint against them with the bar. ~Jessie

Rated 5 out of 5 stars

Definitely recommend!!

Julie did a great job of easing my concerns about entering a contract. Would highly recommend!

5 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Very glad to hear you found the legal help you were seeking! ~Jessie

Rated 1 out of 5 stars

HORRIBLE EMPLOYEE

A terrible way to do business is to hang up on the receptionist for not passing the call to the Attorney, as anyone would know, they are very busy. I asked if he could send me an e-mail, that I would gladly forward to my boss & he hung up on me. JAMES PURDY 863-216-3641 (SHOULD NOT BE WORKING FOR YOUR BUSINESS) CALL CAME INTO ALLAN L. CASEY ESQUIRE

3 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Rachel,
We did not find your name in our records, but I've reported this feedback on your behalf. Please accept our apology.
~Jessie

Rated 5 out of 5 stars

Informative

The attorney answered all my questions!

3 December 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Glad to know you were matched with the legal help you needed! ~Jessie

Rated 5 out of 5 stars

Arthur Goldman, Paoli, PA. Homeowners Insurance Claim

Atty Arthur Goldman represented me in a homeowners insurance claim case. He accepted my claim without case value prejudice. He is wonderful to work with: efficient, timely reply, compassionate and kind, upfront and honest, friendly. Atty Goldman was also sensitive to my client needs with this case. I felt very comfortable having him represent me. My case was resolved in a timely manner. Atty Goldman obtained successful fruition of my claim, given the circumstances. He procured an amount higher than expected. Without asking, he gave me a nice surprise break on Atty fees and provided free consultation; he will also fight for you to achieve the best outcome. Atty Goldman also called me same day after my case concluded to inform me of payout information. I am extremely grateful to Atty Goldman for his dedication on my claim. Absolute best attorney . I will absolutely utilize his professional services for future legal matters, if needed. I highly recommend Atty Arthur Goldman (Paoli, PA)

25 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

We love hearing praise like this from happy clients! ~Jessie

Rated 5 out of 5 stars

Very easy to use process for finding the correct representation

When you have a complex legal question regarding a legal matter, post it. You’ll be pleasantly surprised by the responses you receive.
LegalMatch requires upfront information regarding fees. The attorneys I spoke with provided free consultation. They let me know right away if they could be helpful. They gave me more guidance to help me pinpoint the correct laws assistance to request.

I hired the attorney I needed.

25 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Happy we could help and appreciate you sharing your positive experience! ~Jessie

Rated 5 out of 5 stars

Excellent resource

Excellent resource. The atty called me the next morning and came to my office two hours later. He is already on top of it.

22 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

Glad you were able to get the help you needed! ~Jessie

Rated 3 out of 5 stars

Incomplete

Whereas, yes, the one attorney who contacted me was/is offering good advice, I don't have representation for my divorce. The attorney indicated a conflict of interest, stating my wife had spoken with her before my contact. So, legalmatch claim of my hiring a lawyer is incorrect. No other lawyer has contacted me because I can't afford one. It's just that simple...no money, no lawyer. I need a lawyer to fight a lawyer.

11 November 2024
Unprompted review
LegalMatch logo

Reply from LegalMatch

We’re sorry to hear that you were unhappy with your recent LegalMatch experience. You didn’t get the representation you were seeking, and that is understandably frustrating.

Unfortunately, even when matched, some clients are unable to secure an attorney for a variety of reasons including conflict of interest.

You're welcome to edit the details of your case submission or resubmit your case entirely to see if another lawyer in our network may be interested in working with you.

~Jessie

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