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LegalVision Reviews 

440
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and supportive, often highlighting the team's ability to handle complex matters with ease and provide invaluable guidance. Many people appreciate the staff's knowledge, responsiveness, and friendly approach, making them feel like an integral part of their own business operations. The prompt response times and clear communication are frequently mentioned as key factors contributing to a smooth and stress-free experience. However, some customers were dissatisfied with the subscription model, citing issues with automatic rollovers and unexpected charges after the initial contract period. A few other people also felt that the company did not adequately address legal matters when they became complex or that the customer service process was ineffective, with some interactions lacking professionalism.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting that the team is consistently... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently set up Membership with LegalVision for our new business, and it's been the best decision we've made. Simon, Rob, Sahil the entire team, are all so helpful, proactive, friendly and as a bus... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with LegalVision. We appointed them to manage a new commercial lease & agreement to lease. As a new business, dealing with legal requirements can be daunting, but Louise... See more

Company replied

Rated 5 out of 5 stars

From the outset, Michaela gave me a huge amount of confidence and reassurance that she would navigate a complex deal process with professionalism and ease. And that's exactly what happened. I always f... See more

Company replied

Rated 5 out of 5 stars

Louise and Paul at LegalVision were a great help in completing the lease for Doorsan’s new premises. They explained key elements of the contract clearly and helped itemise what parts of the building w... See more


Company details

  1. #66 of 79 best companies in Law firm
  2. #18 of 23 best companies in Business administration service
  3. #78 of 123 best companies in Business-to-Business service
  4. #3 of 6 best companies in Civil Law Attorney
  5. #50 of 56 best companies in Lawyer
  6. #113 of 150 best companies in Legal Services

About LegalVision

Written by the company

LegalVision is a commercial law firm built for SMEs and in-house teams. Across LegalVision Australia, LegalVision New Zealand and LegalVision UK, we provide unlimited legal support through a fixed-fee membership and use custom tech to deliver fast, affordable and business-friendly legal advice.

LegalVision’s membership model gives businesses predictable monthly pricing and on-demand, unlimited access to specialist lawyers, without hourly rates or surprise costs. We build our own custom technology to deliver high-quality legal support efficiently and at scale.

Our approach to modernising legal services has been recognised by leading industry bodies, including being named Asia-Pacific’s fastest growing law firm by the Financial Times and International Legal Firm of the Year finalist by Business Awards UK.

LegalVision’s experienced lawyers can assist with:

  • Business Sale and Purchase
  • Business Structuring
  • Capital Raising
  • Commercial Contracts
  • Data, Privacy and IT
  • Debt Recovery
  • Disputes and Litigation
  • Ecommerce and Online Business
  • Employment
  • Franchising
  • Health and Safety
  • Intellectual Property
  • Property and Leasing
  • Regulatory and Compliance
  • Startups

We believe in exceptional client service.

30 day trial period

30 day trial period
If you are a new client and aren’t satisfied with your LV Pro membership in the first 30 days, you can cancel your membership — no questions asked (less any disbursements paid on your behalf).

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(440)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Without LV we'd be fumbling around in…

Without LV we'd be fumbling around in the dark.

They've helped us with a whole range of different matters, everything from T&Cs to helping negotiate and secure investment to drafting and reviewing countless different contracts

As a young startup, the way the service works has been perfect, the affordable monthly payments avoid large upfront legal bills and being able to use a portal at any time to book in a meeting which suits our schedule makes for a very smooth process

There's even been a few occasions where we've needed something more urgently than the portal allows, at which point I knew a quick call to Rachael would get us in the right place

As first point of contact, she has always made the time to assist as best she can, on the odd occasion even returning my calls after hours to help get work over the line quickly and efficiently

I would recommend anyone starting out and needing a cost effective solution to go with LV

1 February 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you so much for sharing your experience with us! It’s fantastic to hear that our service model, particularly the flexibility of our portal and the affordability of our monthly plans, has been a perfect fit for your startup's needs. Rachael will be especially pleased to know her efforts made a significant impact. We're here to lighten the legal load so you can focus on growing your business. Thanks for recommending us, and we look forward to continuing our journey together!

Rated 5 out of 5 stars

We had Legal Vision do a retainer…

We had Legal Vision do a retainer agreement for our dental videography company 230 Media and was impressed by the quality of work. Only one revision and we got to the final output. Special thanks to Ana

30 January 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for your positive feedback! Ana will be thrilled to know her work was appreciated. We look forward to assisting you with any future legal needs!

Rated 5 out of 5 stars

Olivia and Paula were fantastic

Olivia and Paula were fantastic. They both had a great attention to detail, were reassuring, and replied promptly to any of my queries. It was a great experience and I would recommend Legal Vision.

28 January 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Mike, thanks for leaving us a 5-star review! We're very pleased to hear that Olivia and Paula could help you with your legal needs. We look forward to working with you again soon.

Rated 5 out of 5 stars

Professional, responsive and clear

We have been using Legal Vision for a couple of years now and have consistently had positive experiences across a range of topics.

Saeidul has been fantastic—always thorough, clear, and helpful.

We have also worked with Sarah on the corporate side, who has been equally brilliant, responsive, and supportive.

6 January 2025
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for leaving us this review Will! Glad to hear you've had a great experience with Saeidul and Sarah. We look forward to working with you for many years to come!

Rated 5 out of 5 stars

Very Professional and helpful

Very Professional and helpful. They assist you within your company's objectives and framework. Highly recommended.

12 December 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for your review Osaid, we're so happy to hear we could assist your company!

Rated 5 out of 5 stars

Incredibly efficient and knowledgeable

We’ve used Legal Vision's visa services multiple times, and every experience has been exceptional. Kaku is incredibly efficient and knowledgeable, guiding us seamlessly through complex processes. His expertise gives us complete confidence every time. Highly recommend their services to anyone seeking professional and reliable visa assistance.

2 December 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for your kind words KL. We're thrilled to hear about your positive experiences with Kaku and our corporate immigration services. We appreciate your recommendation and look forward to assisting you again!

Rated 5 out of 5 stars

Exceptional Legal Services

LegalVision has been our trusted legal partner for a number of years, providing exceptional support throughout our technology company's growth journey.

Their team demonstrates deep expertise in corporate law, policy frameworks, and tech-industry regulations, consistently delivering practical, business-focused solutions. What stands out is their ability to adapt their services to our evolving needs - from corporate governance to compliance requirements - while maintaining responsive communication and high-quality work.

For technology companies seeking responsive legal support backed by industry expertise, I strongly recommend LegalVision. Their commitment to understanding our business objectives and delivering tailored legal solutions has made them an invaluable partner.

1 November 2024
Unprompted review
LegalVision logo

Reply from LegalVision

We're blown away by your review, Anthony! It's been our absolute pleasure guiding your business over the years and watching it soar in the industry. We look forward to continuing to work with you and your team!

Rated 5 out of 5 stars

As good as it gets

We used LegalVision for a business sale. From the very start they were more responsive than any of our local firms. Absolutely clear on pricing and timing was always on the button. Excellent all round.

31 October 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi David, thanks for sharing your experience working with us for your business sale! Responsiveness and cost transparency are incredibly important for us when working with clients. We hope to work with you again soon!

Rated 5 out of 5 stars

Customer-Centric Experience

We have used Legal Vision for 2x separate matters (IP and Data) and have been thoroughly impressed and thankful for their unique and customer-centric approach!

All queries and requests were dealt with immediately and competently, resulting in favourable outcomes for both matters!

25 October 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Tom, we're glad to hear we could assist you with your IP and data legal matters! We hope to work with you again soon.

Rated 1 out of 5 stars

Couldn't get any information…

Couldn't get any information whatsoever.
One person passing to other, had to chase up and at the end I just gave up.Waste of time. I have contacted under my name. Don't use it not recommending it !

7 October 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi there, thank you for leaving a review, but we don't have any record of "Jam Organic" in our database. If you could contact us through our website or call us, we can discuss whether we can assist you with your matter. Thank you.

Rated 5 out of 5 stars

Professionalism

They displayed unmatched professionalism, but most importantly,delivered their services with a human touch and true sincerity.

1 August 2024
Unprompted review
LegalVision logo

Reply from LegalVision

We appreciate you taking the time to leave us a review and are delighted to hear your positive experience working with our team!

Rated 5 out of 5 stars

Professional and diligent to the utmost

Many thanks to Kaku for handling my 482 visa application and talking me through the whole process. Great communication and service throughout!

8 October 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thank you for leaving us a five star review, Tyler! Glad to hear Kaku was able to assist you!

Rated 5 out of 5 stars

Highly competent and capable solicitors!

I was initially very nervous about joining Legalvision. I had a bad experience with a highly incompetent firm of solicitors who advised me that bringing a case for outstanding payment against a dishonest client would not be successful; I knew they were wrong. I came across Legalvision, read the reviews and nervously agreed to join. To date I can say that it was the best decision! The case was settled in my favour thanks to the skill of their legal team. Their drafting is succinct, inspirational and skilled. I can honestly state that Ms Kumar is one of the best solicitors I have ever come across; she’s amazing! Thank you!

26 September 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Amazing to hear about your experience working with Paula and the team! Glad to hear you've settled your matter in a timely manner. We look forward to working with you again!

Rated 5 out of 5 stars

Great support and truly incredible.

Great support and truly incredible.
I would like to thank YIN for your great support and time,she was always available when I needed her regarding my visa query.
Thank you again to team Legal vision.
Cheers.

13 September 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Aniket, thank you for letting us know about your experience working with Yin! Glad to hear she could help you with your legal needs.

Rated 5 out of 5 stars

I would highly recommed Legal vision.

I would highly recommed Legal vision.
I have been a Legal Vison customer for the past few years, and have been very happy with the team and the support.

Hector and Jodie have been incredibly supportive all the times.

28 August 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Thanks for leaving us a review Raghav. We're very pleased to hear Hector and Jodie could support you with your business.

Rated 5 out of 5 stars

I am incredibly pleased with Legal…

I am incredibly pleased with Legal Vision for handling my sponsor visa application. Their professionalism was outstanding throughout the entire process. Facundo, the lawyer who assisted me, was always available and exceptionally supportive. His positive attitude and willingness to help made a significant difference. I am very grateful for his dedication and the high level of service provided. I highly recommend Legal Vision to anyone in need of expert legal support.

5 September 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Martina, thank you for writing a detailed review about the success of your visa application. We are glad that we were able to assist you!

Rated 5 out of 5 stars

Amazing service, highly recommend LegalVision

Friendly, clear, concise and interested in my situation, no mucking around. Before my session, Charlotte called and asked about my situation and issue, so that they could direct my enquiry to the correct lawyer in their team. Zac was amazing, very knowledgeable, asked the right questions, gave feedback and ideas to approach my situation as well as past experiences he had had with similar situations.
It was extremely valuable and not pushy at all, I will be using LegalVision into the future for sure. Thanks again Zac and Charlotte.

13 August 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Richard, thanks for writing a review about your experience working with Zac and Charlotte. We're glad to hear that you found it valuable and hope to work with you in the future soon. Thanks!

Rated 5 out of 5 stars

Legal Vision great team to work with.

Well just today the great staff at Legal Vision have organized and submitted my International Trademarking
I appreciate the professionalism put in to make this happen today as I gave them no notice.

I recommend them to anyone looking for a great and friendly lawyer's firm. Thankyou everyone involved!!

15 August 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Peter - we're very happy to hear that your international trade mark has been successful. We look forward to working with you again!

Rated 5 out of 5 stars

I recently signed up with Legal Vision…

I recently signed up with Legal Vision to provide support for my new company. I could not be happier with the service they have provided so far. They took a keen interest in my company and what we were trying to achieve and have provided excellent legal support across a range of areas, from customer contracts, trademarks, employment contracts and legal advice. The lawyers have been very available, professional and friendly and the PRISM system works really well. It is like having your own legal team. Incredible value and highly recommended!

24 July 2024
Unprompted review
LegalVision logo

Reply from LegalVision

That sounds like a fantastic experience, Gerald! It’s great to hear how well our team has supported your new company. Thanks for sharing your positive feedback!

Rated 4 out of 5 stars

Subscription reasonable, but added unexpected cost

Have used the Legal Vision subscription over the past year and found it reasonably good value, however had some quite consistent and repeated issues with logging on to their Prism platform.
In general, I found their services to be efficient, helpful and professional. I did have some issues on cancelling the subscription and was given no response for some time. I also found that over the course of the subscription, many of the services needed were outside of the scope of the subscription and required additional costly fees. I also found that the quoted works for these services were always blown out to be more than quoted, just for awareness of potential unexpected costs.

24 July 2024
Unprompted review
LegalVision logo

Reply from LegalVision

Hi Jay, appreciate you taking the time to write a review and share your experience as a LegalVision member. Thanks for sharing the feedback about the membership. We look forward to continuing to work with you.

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