Legend Footwear Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than on other sites, and appreciate the wide selection of quality footwear available. Many reviewers frequently highlight the impressively fast delivery and the overall excellent service, noting an easy ordering process, helpful support, and efficient handling of returns when needed. However, some people were dissatisfied with the after-sales service regarding product quality. They mentioned instances where items broke quickly after purchase or were perceived as faulty, leading to disappointment.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the excellent quality and great prices of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Price

People report positive experiences with price, consistently finding great deals and competitive pricing on... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of various... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending it due to its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and generally quite a few sizes available at those prices, unlike many other sites which quote a headline price which only applies to a very obscure size. Excellent delivery times with Ro... See more

Rated 5 out of 5 stars

Really pleased with my new Vivobarefoot shoes for HIIT and strength training. Shoes very comfortable and true to size (room for foot movement) First time buying from Legend Footwear and would defin... See more

Rated 5 out of 5 stars

The USPS tracking system wasn’t showing that my shoes had shipped so I reached out to customer service and received a reply within an hour! The USPS tracking system must have been down because the Leg... See more

Rated 5 out of 5 stars

I purchased 2 pairs of Vivobarefoot shoes from them. The price was less than half of what they are on Vivobarefoot's official site, and they had colours of models that are no longer available on th... See more


Company details

Written by the company

Legend Footwear is a highly reputable footwear retailer, selling online to thousands of customers worldwide with 30 years of industry experience. All brands we sell are of the highest quality, brand new, and genuinely authentic items. We strive to ensure that each customer interaction is of the highest quality, with experienced experts in every area of the business. We pride ourselves on our dedicated customer support team, who are available 7 days a week to assist with every aspect of your purchase, from placing your order to delivery and returns. With free US delivery and worldwide shipping, it's never been easier to step out in style when shopping with Legend.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(251)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Redwing Boots

From ordering to receiving my Redwing Boots absolutely top class service. Legend footwear have changed the game when it comes to
Customer Service. Keep it up guys 👌🏽🙌🏽

16 October 2025
Rated 5 out of 5 stars

This company gives fantastic customer…

This company gives fantastic customer service they keep you informed every step of the way and the boots I ordered were exceptional value for money real quality fantastic packaging too in a beautiful box I would highly recommend this company

16 October 2025
Rated 5 out of 5 stars

Good Price and Quick Delivery

Second time I've ordered and been happy with the service. Reasonable price and very quick delivery - ordered late on Tuesday evening, arrived early Thursday
Thank you

16 October 2025
Rated 1 out of 5 stars

Got sent the wrong size

Got sent the wrong size.
Unable to do an exchange for the right size. Waiting for my refund and in the meantime my size has sold out.

6 October 2025
Legend Footwear logo

Reply from Legend Footwear

Thank you for your message, and we sincerely apologize for the inconvenience.



We inspect each order before dispatch to ensure accuracy, and unfortunately, we do not offer exchanges. As mentioned on our website, sizing can be subjective and may vary depending on individual feet, gender, and the model of the product.



Once we receive your returned item, we issue a refund within 24-48 hours. As stock can fluctuate, we recommend placing an order as soon as possible if you're concerned about the item selling out while waiting for your return.



We understand this is frustrating, and we appreciate your understanding and patience.

Rated 5 out of 5 stars

Buying Vivobarefoot shoes

I purchased 2 pairs of Vivobarefoot shoes from them. The price was less than half of what they are on Vivobarefoot's official site, and they had colours of models that are no longer available on the official site (I was after the Sensus in black).
The service was very good, particularly when helping me deal with the fact the parcel had been delivered to the wrong address (through no fault of Legend Footwear's).
The shoes themselves are super - really pleased.

13 October 2025
Rated 3 out of 5 stars

Free returns would be good

I returned the item and chose your £5 option. Shame you don't do free returns.

7 October 2025
Legend Footwear logo

Reply from Legend Footwear

Thank you for your feedback. We do offer our products at competitive prices, often lower than many other sellers, and we strive to provide the best value for our customers.



Regarding returns, we have clearly outlined our return policy on our website, and we offer the £5 return option as a more affordable choice. While we currently do not offer free returns, we believe that our pricing remains highly competitive compared to others. We also give customers the option to select their preferred courier at a lower cost if they wish to return items.



We understand your frustration, and we always aim to ensure a positive experience for our customers. If there’s anything else you’d like to discuss, please feel free to reach out.

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