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Legendary Wall Art Reviews 862

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing the wall art as brilliant, amazing, and well-made, exceeding expectations. Many appreciate the careful packaging that prevents damage during transit, and the delivery service is frequently highlighted for being fast, timely, and providing helpful updates. The customer service also receives high praise for its quick responses and willingness to resolve issues, ensuring a smooth and satisfying shopping experience. However, some customers also noted issues with product clarity, pixelation, or colors appearing darker or less vibrant than expected. A few other people also felt that the sizing of their orders was inconsistent with previous purchases or that the framing and hanging hardware varied.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction that the product matched... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and timely arrival of... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the smooth ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting quick and prompt responses to remedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You don’t know about some companies until you have an issue. I had a piece of art that arrived, slightly damaged. When I reached out to Customer Service, they reacted to remedy the situation immediate... See more

Rated 5 out of 5 stars

I can't get enough of the artwork. I got a piece for my office (the sales scene from Tommy Boy LOL) and absolutely love it. Plus, Legendary Wall Art's digital consumer experience is top notch. The... See more

Rated 5 out of 5 stars

I just wanted to send a quick note to let you know how incredibly pleased I am with the wall art I recently received! It looks absolutely brilliant. I couldn't be happier with the piece itself. On to... See more

Rated 5 out of 5 stars

I was really excited about this rare picture and very happy overall. The picture had damage to the back from the delivery service and Legendary Wall Art was quick to respond and address the damage fro... See more


Company details

  1. Homewares Shop

Written by the company

Legendary Wall Art creates premium canvas prints and framed prints designed to transform empty walls into bold, meaningful spaces. Our collections feature iconic sports moments, pop culture, and statement artwork that helps customers personalize their homes, offices, and game rooms. Each piece is crafted using high-quality materials, including durable solid wood frames and museum-quality canvas, ensuring long-lasting color and detail. Every order is made with care. Our mission is simple: make it easy to turn your space into something you’re proud to show off.

Zero Risk. All Reward.

Don’t love it? We’ll make it right—period.

We believe in our product and stand behind every order. If you’re not completely satisfied with your artwork, we’ll resolve it quickly—whether that means sending a replacement or issuing a refund. No runaround, no stress.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

862 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I accidentally auto filled the delivery…

I accidentally auto filled the delivery to an old address. While working out the problem, I ran into an employee of your’s who was having a bad day. The text tone on working out this problem was terrible.
“It’s not my fault if you auto filled…etc.”
I said I had been a customer for 6-7 years and no change.
Sadly I won’t be purchasing from your company anymore because of this.
Despite the fact that I truly enjoy your product.
Regards,
Erik Kunzelman
2001 Holley Parkway #1326
Roanoke, TX 76262

8 May 2025
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Reply from Legendary Wall Art

Erik, we're sorry you shipped your order to the wrong address. We were able to correct the address for your other order where you had also completed the order with the wrong address, but you didn't reach out about the incorrect address for this order until it had already been delivered. Currently the package is being reshipped to the correct address.

Rated 4 out of 5 stars

Shipping and damage resolved

Initial product was damaged but the company resolved it to my satisfaction and without me jumping through hoops to resolve it. I will purchase from Legendary Wall art again.

7 May 2025
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Reply from Legendary Wall Art

Hey Matthew, as we said in our email, we do not expect you to ship your damaged canvas back. We need pictures to resolve the issue though. Sorry for the confusion!

Rated 1 out of 5 stars

After over a month still not arrived

After over a month still not arrived

7 May 2025
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Reply from Legendary Wall Art

Hey Simon, you asked us to have UPS hold your package. UPS is currently holding your package until you are back home to accept it. Sorry for the confusion!

Rated 2 out of 5 stars

Not what i expected and was damaged when it arrived

Unfortunately one of the corner had a small hole in it probably from not being packed properly. Only the corners are reenforced with cardboard. The entire frame should be protected all around to avoid the beating it takes from UPS. Also i wasn't expecting the picture I ordered to be "blurry" When you purchase the item on line the picture looks clear like a photograph but when I received it it looked totally different. Hard to explain but it's not what I purchased. Anyway I was able to somewhat fix the hole so that it doesn't show anymore (unless you know where it is) and since I didn't want to go through the pain of repacking and shipping everything back I decided to keep it.

I cant send pictures now because I have it in my condo in another city that i use from time to time.

13 April 2025
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Reply from Legendary Wall Art

Hey Tom, it looks like we requested pictures of the problems, but we weren't sent any. Please send pictures to support@legendarywallart.net so we can help solve these issues! We don't expect you to return the canvas, but we do need pictures.

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! The print quality is awful and the customer service is even worse. Kathleen Campbell who runs this company is the worst. Blames mistakes on the customer, takes no accountability, denies refund or replacement without charge. STAY AWAY from this business!!

28 April 2025
Unprompted review
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Reply from Legendary Wall Art

We're sorry you are unhappy with the image you sent us to print. We did reach out multiple times, but after a week of not receiving a response we send the orders to print. I offered a 50% discount on a replacement with a different image, but you have refused. We cannot take accountability for you not responding or sending a low resolution image.

Rated 1 out of 5 stars

Product ordered for my biz on 4/20.

Product ordered for my biz on 4/20. Said 2-5 biz days to manufacture then 7-14 days to ship.

Nothing has even shipped yet and it's weeks later 5/5/25. Tell me 'delays at the warehouse'. That's all I get.

Not meeting commitments and still promoting like mad. No update in 3 days.

My prints were to be used for a biz which is opening 5/12.

20 April 2025
Unprompted review
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Reply from Legendary Wall Art

Hey Phil! So sorry about the delay on this. We recently opened a new facility and moved all of our production there and it caused an unforeseen delay in order fulfillment. Still, there should be no excuses. We just sent you a discount to try and make up for the inconvenience. Thanks so much for your patience!

Rated 2 out of 5 stars

Received damaged and customer support is not very helpful.

I bought this canvas for my son for his college graduation. It was damaged at some point either when it was packed or during shipping. It is also bowed, and that doesn't seem to have anything to do with the damage. Customer service initially said they would help. After I mentioned that I threw out the shrink wrapped packaging that had the tracking label on it, they stopped responding. This is my third order from them, but it is definitely my last. I'm giving my son the damaged picture and just going to hope he doesn't notice. They only get 2 stars because the quality of the PRINT is really good.

Edit: They say that I never replied, yet they replied to my email where I asked for a refund by telling me that I didn't send a picture of the shipping label and disregarded the actual text of my email. Again, not impressed with the customer support if they aren't even reading emails that I send.

Final Edit:
Today I received a refund for my order. In the end, they made it right. I did recently receive an email from them saying they are shipping out of the US now, so hopefully that helps keep the pictures from getting damaged. Customer service needs some help, though. Their first line of defense, especially on here it seems, is to blame the customer for the failings of the company. That's never a good sign.

8 April 2025
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Reply from Legendary Wall Art

Hey David, looking through our email thread we asked if you wanted a refund or a replacement shipped to your son. We have not received a reply.

Rated 1 out of 5 stars

If you’re looking to buy from here and…

If you’re looking to buy from here and are expecting a good quality print, this is not really the place to buy from. I ordered from here and the hooks that come with the canvas are bent and crooked so when you go to make sure it’s level when drilling it won’t be since they’re not level in my case I got the 3 piece so it’s very obvious it’s not level. So when you go to return it, they don’t give you a return label. You have to pay to send it back to them. I would just avoid this company all together since they’re charging kinda high for cheap quality.

16 April 2025
Unprompted review
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Reply from Legendary Wall Art

We're sorry you're unhappy with your order. When you emailed us you said the hangers were just slightly off. We offered a partial refund for the hassle of moving them. Was there another issue?

Rated 5 out of 5 stars

Exceptional customer service

The customer service was absolutely outstanding. They were extremely helpful in getting the right size product to me after I ordered the incorrect size. Would highly recommend the product and company!

19 March 2025

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