Leger Holidays Reviews 8,044

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,454 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, which significantly enhances the holiday experience. The booking process is frequently highlighted as easy, stress-free, and efficient, with many appreciating the helpful and polite assistance received. People also commend the well-organized holidays and the comfortable coaches, especially the Luxuria class, which contribute to a pleasant journey. However, some people were dissatisfied with certain aspects of the service, particularly regarding the itinerary and location of accommodations. Issues included hotels being far from attractions, leading to long travel times, and some excursions not matching advertised details, such as missing key sites or having insufficient time at locations. A few other people also felt that communication regarding specific trip details, like hotel names or pre-booked tickets, could be improved.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Holidays

Reviewers highlight positive aspects of holidays. Many customers expressed satisfaction, with some describing... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent drivers, highlighting... See more

Location

Users describe ambiguous interactions with location. While many reviewers praised the fascinating places... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, stress-free, and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual,(on our 27th Leger trip) the booking arrangements and logistics for the journey worked perfectly, even down to minimal traffic on the M25. The crew, Matt and Dan, were very professional and m... See more

Rated 5 out of 5 stars

Overall a good journey only one complaint there was not a lot of leg room in the single rear facing seat it felt a little cramped for a long journey. Stayed at The Moxy in Utrech room was ok,bed co... See more

Rated 5 out of 5 stars

The two drivers were very helpful and did their best to keep everybody happy. I have to say though that although silver service is better than the average coach I would only want to travel Luxuria ano... See more

Rated 5 out of 5 stars

The drivers Jason and Steve are exceptional. Great customer service and very professional. The guide ( Mike) was extremely knowledgeable, kind and professional. All in all, a great first trip with Leg... See more


Company details

  1. #124 of 150 best companies in Tour operator
  2. #9 of 11 best companies in Bus tour agency
  3. #68 of 102 best companies in Travel deals

About Leger Holidays

Written by the company

Leger Holidays is the leading provider of escorted holidays across Europe and worldwide, travelling by luxury coach, air and rail. With over 40 years' experience in escorted touring, we offer expertly planned, fully escorted holidays to the world's most sought-after destinations. From short breaks and worldwide adventures, to river cruises, festive breaks and holidays designed for solo travellers, there's 1000s of tours to choose from in 30+ destinations. Each tour includes exciting excursions, hand-picked accommodation and comfortable travel.

The journey can be just as important as the destination which is why we offer travel by luxury coach. Designed with customer relaxation in mind, our stylish coaches are both modern and spacious. State-of-the-art Luxuria boasts a fantastic range of facilities, including personal touch-screen TVs at every seat with a vast choice of entertainment (follow your journey, watch films, listen to music or play games), deluxe armchair-style seating with extra legroom and adjustable calf rests, and much more space around you with only 31 seats. Silver Service offers added comfort and facilities, such as deluxe reclining seats with leather headrests and a spacious rear lounge so you can socialise with your fellow passengers.

All of our holidays are safe, secure and fully bonded by ABTOT and ATOL from the day you book, giving you full financial protection so you can travel with peace of mind.

Leger Holidays

Written by the company

Book from only £50pp low deposit!
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 2 out of 5 stars

Disappointing organisation by Leger. Versaille & Monet's Garden..

Versailles Gardens apparently only have the fountain shows at weekends so the Tuesday visit was disappointing, we had 6 hours to wander the gardens and only saw non working fountains in a garden designed to feature spectacular water fountain displays, perhaps the booking details should say the fountains won't be working. On booking the advice was not to prebook tickets to tour inside the palace, on arrival palace tickets were available by queuing for around 3 hours or via a guide company for 3 times the price of entry. Monet's Garden was a 2 hour 15 minutes visit changed to afternoon instead of the advertised morning visit, meaning the afternoon and evening free time in Rouen to rest/explore was moved to a couple of hours in the morning with no time to enjoy the old town, the museums and shops didn't open until 10am, cafes were open but we had just had breakfast, and had to be at the coach for 12.15 so had to head back at 11.30, no time for lunch or museums/galleries. The tickets for Monets Garden weren't booked and paid, resulting in around a 15/20 minute wait outside until tickets were purchased, we queued 45 minutes to get in the house to be carried through in a stream of visitors, unable to enjoy the many paintings and were in and out in around 5 minutes, with no time to experience the absolutely stunning flower garden apart from what could be seen from the queue, because we then had to rush to find the Waterlily Garden and Japanese bridge in order to get back to the coach on time, again disappointing organisation. Some people didn't go on the cheese and calvados excursion on Thursday and chose to explore Rouen instead due to the previous freetime in Rouen being cut short and wanting to see the Monet paintings in the gallery there. Rouen is lovely. The hotel was basic, very clean, but has no restaurant for evening meals, only microwaved pizzas, and no kettles in the rooms. Breakfast was good, mainly continental with added scrambled egg and sausages. All staff on coaches and in the hotel were friendly, helpful and efficient. Nice little supermarket just around the corner with a good variety of sandwiches, salads, fresh bread, fruit and a hot cabinet with pizzas, quiches etc. Could have been a great trip with better timings and ticket organisation for visits, and the Luxuria coach is needed for the full 16/18 hour journeys to and from destination, not just from Folkestone to Rouen and the short excursion travel times, paying extra for comfort for a short time is pointless when around 2/3rds of the travel isn't on Luxuria.

20 April 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to leave your 2‑star feedback and for sharing your experience so openly. We’re sorry to hear that issues with timings, ticket arrangements and travel comfort meant the trip didn’t meet expectations, and we understand how frustrating that must have been.

We do appreciate your kind comments about the staff and hotel cleanliness, and please be assured that all of your suggestions will be passed on for review. Thank you again for letting us know your thoughts.

Leger Customer Relations (MB)

Rated 5 out of 5 stars

Lovely trip to the Dutch bulb fields

Lovely trip to the Dutch bulb fields. The trips are well organised. Rachel and Shaun went out of their way to make sure everyone was happy. Rachel was an excellent host. I’ve never been offered so many drinks!! Would recommend these two coach drivers if you have a choice.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Impressed by Leger…

I was impressed with the organisation of my trip. Everything Leger did was excellent. A delay home caused by traffic at calais was the only problem but that was out of Legers control. Richard and Marcus are a good team, they are considerate, gave clear information and looked after passengers well

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great trip to the dutch bulbfields

Great trip to the dutch bulbfields. Paul and Marc our drivers were excellent, very informative and knowledgable. Delph was beautiful and would have liked to spend more time there. Overall a very enjoyable trip which was good value for money.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

I am due to travel to Italy with…

I am due to travel to Italy with Legers.I have asked them a number of times the name and location of the hotel for the first night.They have ignored my emails.Furthermore they do not show that breakfast is included at the first hotel.
They also add that there maybe a wait before a transfer coach arrives.A particular concern is any delay in the return journey.
I will complain to ABTA if no reply is received

25 April 2026
Unprompted review
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Reply from Leger Holidays

Hi Malcolm,

Thank you for taking the time to share your concerns, and we are sorry to hear about the difficulties you’ve had getting the information you need ahead of your upcoming trip to Italy.

We understand how important it is to have clear details regarding your itinerary, including hotel information and meal arrangements, so you can travel with confidence. We’re also sorry to hear you feel your previous emails have not been responded to promptly.

Your comments regarding transfer timings and return journey arrangements have also been noted, and we appreciate that clarity on these points is essential for peace of mind before travel.

We would encourage you to contact our customer service team directly with your booking reference so we can urgently review your case and ensure you receive the full and correct details as soon as possible.

Thank you again for bringing this to our attention.

Warm regards,
Customer Service Team SB

Rated 4 out of 5 stars

Interesting tour

Interesting tour, guide was knowledgable. Drivers were friendly and helpful. Hotel was fine, bar area was a little small to cope with a full coach all at once but OK. We ate at Bastogne on 1 night which was a nice change from the hotel.
Standing at the ice arena in Hull at 3am was not pleasant, cold and lonely. Coming home the driver on the last leg clearly had better things to do, abrupt and drove very fast.

30 March 2026
Rated 5 out of 5 stars

Reflections on Monet's Garden

Reflections on Monet's Garden, Versailles Lisieux with Calvados and Camembert. Monday 6th April 2026 – Friday 10th April 2026 Leger Holidays
A good holiday, although early in the year we had bright blue skies Day 2 & 3, Day 4 a bit cloudier. Brilliant for early April.
As with every Leger Holiday I’ve done have good walking shoes – cobbles, gravel, slopes etc.
Group of 31 – a mixture of couples, friends, family members and singles. We all we part of a large group, never worry about travelling on your own.
Itinerary
Day 2 Versailles, Leger advise you not to book tickets for the Palace until you have confirmed the day of the visit, which was on Day Oney. On the official app when I looked the only tickets available were 9.30 and 15.30, no good. A few had taken a punt and booked at home or got a more expensive package while on the coach. As the weather was good, I was happy with the gardens. No maps given, there were some maps arounds the grounds and information boards. My guide book did have a 2-page map. There is the hop on hop off land train for €9. Accept like any establishment there are going to be works going on. They were reasonably priced food outlets by the Grand Canal and off the Royal Avenue- the Buvette du Dauphin. Also there were various people making fresh orange juice.
Day 3 Giverny and Rouen. Monet's Garden this early in the season I didn't know what to expect. AMAZING. Timed tickets had been booked for 10.00. As it turned out definitely worth the early start when you saw how busy it got. No maps, scan code for map, for me it didn't work but looking at the plans around not much information anyway. First the water lily pond garden, then moved to the other garden. When I got near the house, I realised the queue was only about 15 people so I joined it. I was in quickly; you need to be able to climb steps and stairs. By the time I went to leave the gardens about 90 minutes later the queue for the house was winding all-round the top of the gardens. My tip - join the queue as some as you move into this garden. After leaving the Garden plenty of eating options.
We went back to Rouen by a more scenic route. Coach was available at 15.45 to take people as far as they could go into Rouen centre, and then pick up 2 hours later. Ian had also done a dummy run the previous evening on the buses that run every 4 minutes the night before. Rouen is a vibrant place, could spend a whole day exploring.
Day 4 Lisieux, Cheese and Calvados. The second busiest pilgrimage site in France after Lourdes, not for us. It's Easter Week but it was nice and quiet- a total contrast to Montserrat in Spain that I visited last April, coach parked in centre we walked up the hill to the Basilica. Awe inspiring, we'd seen it at a distance. 80% of the town was bombed in 1944, so much rebuilt after that with wide streets. We then headed into the rolling Normandy countryside. First to Camembert, which turned out to be a hamlet including cheese tasting. Deeper into the countryside to La Galotiere for cider, poire and calvados production and tasting. Not forgetting the golden retriever welcoming us.
The Hotel - Hotel B&B Rouen centre. As said it was Bed & Breakfast. Now cycle paths and low barriers outside the hotel so can't park. Coach had to do a loop round and we brought our suitcases about 150 yards. Room on fifth floor, up in the gods but not a penthouse room. It's got everything necessary. Bed was comfortable, as in most European hotels no kettles etc. Could have done with more lighting. Breakfast good variety, with constant refilling of items. Just round the corner from hotel opposite the University is a road with several pizza/pasta outlets. Also you could walk into the very vibrant Rouen. I was to Carrefour City where they had a self-service salad bowl bar -for me more than adequate. Every day there were lunchtime options. I had done my research so I knew what to expect, it was better than some reviews.
I've travelled with several North Wales teams; this week it was Ian and Pete from Watts Coaches in the Vale of Glamorgan. A special shout out to our "chauffeur" Pete it was only his second time driving in mainland Europe. As well as being a great driver, a great sense of humour. He has particularly caring in helping a less mobile lady getting on and off the coach.
Great trip, great travelling companions, hope to see you again but also good to be home

6 April 2026
Unprompted review
Rated 2 out of 5 stars

Versaille trips do not include Palace

Advertised Versaille coach trips do not include Palace only garden. In early April queues over 90 minutes long outside, rain or shine. You will not gain entry unless you are prepared for this. We are arthritic pensioners no chance! The company does not make this clear. So disappointed after making the effort to get there.

13 April 2026
Unprompted review
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Reply from Leger Holidays

Thank you for your feedback. We’re very sorry to hear of your disappointment with the Versailles visit. We understand how frustrating the long queues can be, particularly for guests with mobility concerns. Your comments are appreciated and will help us review how this information is communicated in the future.

Leger Customer Relations (MB)

Rated 5 out of 5 stars

Very enjoyable long weekend with Ledger Holidays

I have had a very enjoyable long weekend in the Paris area of France, visiting Monets Garden and Versailles with Ledger Holidays, the hotel was perfect, lovely location, ambience and the room was very nice. Our tour guide Colin went out of his way to help make the weekend enjoyable.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Not enough comfort breaks

We had a most enjoyable trip on the whole
The journey was very long with only two stops when in France the first was just a loo break the second only 30mins to get something to eat. There was not enough comfort breaks. The ship, the food, were amazing.

16 April 2026
Unprompted review
Rated 3 out of 5 stars

The hotel was very mediocre

The hotel was very mediocre. No change of sheets or towels for 6 days. Instant coffee machine. WiFi from the last century

11 April 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback with us. We’re sorry to hear that the hotel did not meet your expectations, particularly regarding housekeeping, room amenities and Wi‑Fi, as we understand how important these comforts are during a stay. Your comments are appreciated and have been noted, as they help us review standards with our hotel partners. Thank you again for letting us know about your experience.


Leger Customer Service (MB)

Rated 3 out of 5 stars

Coach trip rather than a cruise to see the tulips

Tulips were amazing and gardens beautiful. BUT...
Too much time on the coach.
Too early a start and very late finish on both outward and Homeward trips on coach.
Only one hour awake while boat cruising and
9 hours while we were all asleep.
Food could do with two more choices at main meal times one meat and one veggie option is very limiting.
All the staff on coaches, at the hub in Folkestone and on the boat were excellent and friendly.
Cabin met our needs and was cleaned daily.
Will not be doing such a long coach trip in future.
This was our first one as newly retired people and found it too much sitting for our bodies.
Overall we both enjoyed our river cruise but would have like more day time cruising.

17 April 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share such detailed feedback with us.

We are delighted to hear that you enjoyed the tulip fields and found the gardens beautiful, and that your river cruise was a highlight of the trip. It is also lovely to know that the staff across the coaches, the hub at Folkestone and on the boat were friendly and helpful, and that the cabin met your needs and was well maintained.

We are sorry, however, that the amount of time spent travelling, the early starts and late finishes, and the limited daytime cruising made the overall experience more tiring than expected. We understand how challenging long periods of sitting can be, particularly when it is your first coach holiday after retirement. We also appreciate your comments regarding the limited meal choices, as we know variety is important on longer trips.

Thank you again for your honest and balanced feedback. It is appreciated and helps us review how these holidays are experienced by our customers

Leger Customer Service (MB)

Rated 5 out of 5 stars

Interesting and many boxes ticked from my bucket list.

Fast paced, as expected, but saw a lot and very enjoyable. More comfortable coach ride (Luxuria), although I am short, so the seats were not so for me and had to keep changing position). A couple of let downs with amenities (bar or restaurant) at hotels but these were noted and apologised for (not Titan's fault). I go on my own but never feel 'on my own' .

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Keeley was very helpful and thorough when taking my booking and also providing full details of my holiday.

14 March 2026
Rated 5 out of 5 stars

My first solo holiday

My first solo holiday, it was wonderful,mixture of ages on the coach ,but we all got on well and made friends ,the day trips were long but well worth it with lovely scenery and a good variety of excursions. Tom and Paris were excellent drivers,and kept an immaculate coach,plenty of drinks and entertainment while travelling. At the age of 92 ,I was apprehensive about doing this trip ,but I really enjoyed it and was so well looked after by everyone . The hotel was very good too ,thank you Leger ,

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great trip

Great trip, Ian the battlefield guide had great knowledge and brought it all alive. Mark & Graham our drivers did a great job of getting us everywhere we needed to be and made sure we never went thirsty.

17 April 2026
Unprompted review

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