What is to say,all that came my way l was fully expecting and anything less would have been a shock and disappointing.It is difficult to improve on a service as good as yours,but to keep it going is a... See more
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See what reviewers are saying
I recently ordered a Avata 2 fly more combo from Leicester Drones. I spoke to Chris prior to delivery and he was extremely helpful and received the package exactly when discussed. I would strongly... See more
Seamless ordering, only delay was courier which is outside of their control. Not many dealers stocking Yuneec products in UK now, so a relief that someone still has some stock availability. Would buy... See more
Brilliant service, after many issues with other suppliers this one delivered, with the Mavic 2 pro with smart controller stock showing on website and on the shelf ordered for next day delivery. Could... See more
Company details
- #10 of 196 best companies in Electronics store
Written by the company
Leicester Drones delivers drones and all relevant accessories UK wide, we specialise in providing an excellent customer service experience.
Contact info
Dock - Space City, 75 Exploration Drive, LE4 5NU, Leicester , United Kingdom
- 0116 2677 454
- sales@leicesterdrones.com
- leicesterdrones.com
Excellent service again
Easy to navigate website, competitive pricing and items actually in stock when they say they are, means Leicester Drones get my business again. Couple that with quick delivery and you cannot go wrong.
16 May 2024
Ordered an EcoFlow River and arrived…
Ordered an EcoFlow River and arrived the next morning. As always needed it in a hurry.
10 April 2024
Fantastic service
Fantastic service. Thank you very much for all of your help & advice.
9 February 2024
good company to deal with excellent communication fast delivery
very good service advice was good honest and under no pressure to buy
5 January 2024
Excellent service and communication
Excellent service and communication, very fast delivery Great company to deal with.
8 December 2023
Unprompted review
Great price and advice
Very helpful guidance over the telephone, great price and super fast delivery.
17 November 2023
Good communication
Good communication, fast delivery, overall very professional and extremely pleasant.
17 October 2023
Excellent communication and great customer service
Excellent communication and always someone there to answer the phone. Great experience with this company and carrying. Recommended to others.
2 October 2023
I had to pay extra for shipping and…
I had to pay extra for shipping and then when it turned up I had to pay an additional €20 for international shipping even though I paid for it initially. In essence I ended up paying almost the same amount for shipping (£35) that I did for the goods (£38).
20 September 2023
Reply from Leicesterdrones.com
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience with the shipping costs and import duties for your order.
We understand that the additional €20 for import duties was unexpected and may have been frustrating. Due to the UK no longer being in the EU customs union, import duties are now a necessary part of shipping to European countries from the UK. We want to clarify that the initial shipping fee you paid covers the cost of getting your order to your country, but it does not include any import duties or taxes that may be imposed by your country's customs authorities.
We apologise for any confusion this may have caused. We appreciate your feedback.
If you have any further questions or concerns about your order, please don't hesitate to reach out to our customer support team. We value your business and are committed to making your shopping experience as seamless as possible.
Once again, we apologise for any inconvenience you may have experienced, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Leicester Drones
So quick to get my order out excellent…
So quick to get my order out excellent service, I brought my Typhoon H520E two years ago just got new battery, Chris replied to my email with in no time at all 5 stars thankyou
14 September 2023
Very helpful and polite person I spoke…
Very helpful and polite person I spoke to over the phone regarding our needs for a new drone for my company. Would 100% recommend if looking at purchasing a new drone whether as a private individual or a company. Not to mention that they were the only company to have the drone in stock that we needed.
14 September 2023
Faultless service.
1 September 2023
Chris was amazing in helping me pick a…
Chris was amazing in helping me pick a drone and also having it repaired when I pranged it a day later.
6 July 2023
Dji osmo 6
Great customer service and advice, Great communication and very fast postage...All in all a great service and would be happy to recommend and would definitely use this company again
Thank you
27 June 2023
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