The delivery took one month. When I sent a query, they did not respond. Now I am trying to get a refund and again they don't respond. Very disappointing experience. I would not recommend.
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DO NOT BUY, SCAM
Happened exactly the same to me.
I purchased 3 bras and I received 3 lightweight, plastic-smelling, completely different bras from what you find on their website.
The quality of the product is light years away from what they adveritse. The bras don't provide the promised support and the materials differ significantly from what you see on their website. No underb0ob band, not the same strap (narrow), even the fabric composition is different.
Of course I have pictures to prove everything I'm saying.
They ceased to respond me after I threatened to take legal action and blocked me on instagram.
I encourage everyone to fill their social media with comments as I've been doing.
I think you can also go to the bank and try to ask to return the transaction

Reply from Leishape
FRAUD RISK
FRAUD RISK – Do Not Purchase from This Store
I purchased a bra after carefully reviewing the return policy published on the website, which clearly states that unworn bras are eligible for return. Despite complying fully with these conditions, the company refused to honor its own policy.
Furthermore, the item I received does not match the product description provided online, which constitutes misleading advertising.
Instead of offering a full refund, they proposed only a 50% refund, which is unacceptable given the circumstances.
This behavior raises serious concerns regarding consumer rights compliance. I strongly advise against purchasing from this store.
SCAM: Get foams instead of Jelly Bras
I ordered Jelly Bras and received cheap, flimsy foam-padded bras. They refuse to refund and have stopped responding.
No free returns. False claims
I ordered because their website says free shipping and returns and “100 day satisfaction or your money back”. I ordered jeans and bras according to the size chart. Upon arrival I tried them on. Everything was way too large. I contacted customer support for a return label and was told the buyer pays for the return. I even sent a screenshot of the item and underneath it says “free shipping, returns and customer satisfaction or money back”. When I confronted them about this the response I got was “I can see how that may seem misleading but…”… do not trust this website. It’s a scam
Scam to the highest degree the “bra” if…
Scam to the highest degree the “bra” if you can call it that is a flat piece of material, no support, no shape, no stitching. Biggest scam ever, I spent the day coaxing my boobs back in to the bra.
The straps are so short bra just rides up even on longest setting - honestly DO NOT BUY!!!

Reply from Leishape
They sent bras of different sizes
They sent bras of different sizes. One of them is massive, but labelled S; one of them is so cheaply made that it changes colour in the centre as soon as it starts to be stretched, the jelly doesn't even fill the full bra.
They give no actual instructions for refunds, only say they are hassle free. Think I just got scammed a lot of money for very cheap products. And it's not full jelly, there is metal, there is plastic.
Not the bra as in the adds
Since I cannot post a bad review on LeiShape’s page, I have to post it here.
I purchased their jelly bra.
However, this isn’t the bra as in the adds. If you look closely, all bras in LeiShape adds are a bit different. Makes me think they just sell cheap counterfeit.
I don’t have the removable straps to criss-cross them on the back.
Also, I ordered size S, which is the smallest they offer, and I have to wear it so that the hooks are in the thightest loops and it’s still a bit wide/loose. I’m regular size, 164cm/58kg with B/C cup (underboob ca 73cm), and it makes me wonder what about girls who have A cup and are even smaller than me?? Or when the fabric starts to stretch out with age (all fabrics do, theirs is not an exception). I think LeiShape’s cup size and underboob circumference ratio is a bit off cause when buying new bra, you should always hook it at the widest, for the exact reason of fabrics stretching out over time.
The bra is comfy though, that’s why I gave two stars, not one; otherwise it seems just a marketing scam.

Reply from Leishape
Well they had offer on brass and they…
Well they had offer on brass and they send me 3 but only one was the promised quality the other two wasn’t worth the fabric they are made off. So i am sorry to say but I feels like a scam
Do not buy! Scam company.
Do not buy! They do not follow their own policy on refunds and so will not offer a full refund even though their policy and website state they do. My order also arrived with a seem type line all the way up in the colouring and they still are refusing to offer a refund even though items not worn, trying to return within the return window and all other conditions in their return policy. Scam company it seems!
Avoid this company
I ordered three leggings for the price of two and only received one. They won't send me the missing ones and still want me to pay the full amount. The size was not right at all. Company Italian and the item came from China.
Absolute Scam
Absolute Scam
They advertise jelly bras. I got sent a bra zero jelly hold in it: what I was sent was a flimsy bra thin and padded foam cups. Not worth £5 let alone the £20 odd rhey had the audacity to charge. I ordered a jelly bra from another brand that was cheaper which is far far superior quality than this tat.
DO NOT waste your money. I’m seeking a refund as I’ve been missold as a jelly bra, no jelly and no support. Didn’t even try it on its that bad. Appalling.
This website is a scam
This website is a scam. The bras are not anything special - their IG ads are just empty hype. Sloggi No Feel bras are much better than these. Also their website promises 30 days returns with full refund - with this disclaimer: "For hygiene and sanitary reasons, the right of return is excluded for products that have been worn even once beyond a simple try-on over your own undergarments. Returns will not be accepted if the product shows signs of use, odours, residues or alterations from its original condition." And when on the VERY SAME DAY I receive my package - so obviously I did not even take 2 of 3 bras out of the packaging, and only tried 1 once -I start a return process by them, they simply refuse to give full refund and say I could keep the bras. I don't want to keep these bras, they don't look good and I don't want them.
I placed an order over a month ago and…
I placed an order over a month ago and never received my package.
Tracking information was either unavailable or never updated. I contacted customer service multiple times, but only received generic responses telling me to “wait for updates,” without any concrete information.
After waiting well beyond a reasonable delivery time, I had to escalate the issue through Klarna to protect my payment.
This experience has been very disappointing. I would not recommend ordering from this company based on the lack of transparency and support
DO NOT BUY from Leishape, bad quality and not honouring life time warranty policy
DO NOT buy from Leishape. I bought three pairs of LEISHAPE™ Thermal Sculpting Smoothing Leggings and the quality of the leggings is just bad. Two of the pairs have holes in the toes just after few hours of use, third pair I haven’t used yet. The scotch are doesn’t seem durable either and there is already a lot of piling after few hours of use.
They do not comply with their life time warranty. After complaining they offered me three options:
1. Immediate 50% refund without needing to return the product. You can keep the item, and we will proceed with the partial refund right away.
2. Free replacement with the correct size.
3. Discount voucher to use on a future purchase of a product of your choice.
I opted the free replacement but they came back and told me my size is not in stock at the moment (although I am
Able to order them via their webpage). Update 27.3.: still claiming that products are not in stock although their own chat bots says if am able to select them, they are in stock.
Next I will request full refund based on their 100 day satisfaction policy, but I am not optimistic. Update 27.3.: this returns/refund is only applicable for not used products AND within 30 days.
Update 9.4.2026: yet another response on 1.4.2026. This time they asked that would I be willing to change this review if I received full refund. I replied to them but haven’t received a refund or any replies since. DO NOT BUY.
I am still willing to edit this review if they provide me a full refund.
Bought 3 pairs in different sizes
Bought 3 pairs in different sizes. NONE of them fit and the toe part was way too thin. Returned them to the address where they came from. (I have proof) but still they refused the complaint and the proof. Emailed them and still have to pay through Klarna. Never buying there again. Ever.

Reply from Leishape
Very awful experience with this…
Very awful experience with this company!
They don’t complain with the return policy. Or answer to their email.
Also they are saying that their jeans are intime products and can’t be returned. They themselves have said on their product description that in fact these are jeans and not leggings.
Wouldn’t recommend to anybody.

Reply from Leishape
Scam!
UPDATE!: altho it states that you can cancel the order within 24h (and I did so, cancel it, five minutse after making the order), they now informed me that they can not cancel the order and if I wish I can send it back to them, but, there is a BUT, i can send it back to them by paying the shipping cost myself, ofcourse!
Again DO-NOT-BUY!!!
Total scam and bs. Would give it below zero if i could!
I put in my order and regret it the second I did, so I wrote to them that I wish to cancel my order. Nothing. No reply.
Second day- i wrote to them again that I wish to cancel my order (it states on their return policy that you can cancel the order before tracking number is provided). Nothing, no reply!
And now, today, they send me the tracking number for the order I wanted to cancel! DO NOT BUY!
I made a mistake when picking the size…
I made a mistake when picking the size and needed the customer support and it was simply amazing. Fast, effective and kind. Highly recommended.
Broken item and no costymer service…
I revived the leggings and noticed that there was a hole in them. Like so many others I wrote costumer service at to different emails and filled in the contact form. They did not reply yet and it has been weeks.
Sadly costumer-service is apparently low priority for them.
I do not recommend you shopping at Leishape unless you wanna gamble that you order is the right size and not damaged!
UPDATE
As of today 9/4 Leishape has still not gotten back to me. After they responded on this poste, I sent them yet another email (that makes 3 emails now). They still have not gotten back to me. If they actually spent the same time on customer service as they do writing about it, it would be perfect!

Reply from Leishape
No response
The underbust is too big. I already sent 2 mails and filled in the contact form to send it back to change the size, but no response. Very unprofessional.

Reply from Leishape
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