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Leisure Guard Insurance Services Reviews 

20,100
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 12,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reasonable prices and excellent value, noting that the quotes provided are very competitive compared to other options. People also find the website extremely straightforward, making the entire purchasing process quick and efficient. However, some people mentioned that premiums can sometimes be higher than expected or increase unexpectedly upon renewal. Some reviewers also noted that certain parts of the online system or form filling process can occasionally feel a bit awkward and time-consuming. A few consumers expressed frustration regarding specific technical hurdles encountered while trying to complete their applications.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how simple and straightforward the... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and competitive... See more

Website

Reviewers mention positive feedback about website, consistently praising how easy it is to navigate and... See more

Service

Users describe positive interactions with service, highlighting an efficient, simple, and straightforward... See more

Value for money

Customers had positive experiences with value for money, consistently reporting competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only true way to know how to rate travel insurance is when it's required and thankfully I've never needed to claim. However, as far as the simplicity and clarity of buying travel insurance goes, I... See more

Company replied

Rated 5 out of 5 stars

I did use this company last year and the prices are very reasonable, also as Martin Lewis recommended. So I was again pleased with the price and with medical included. It was fairly easy to do onlin... See more

Company replied

Rated 5 out of 5 stars

Excellent cover for a very reasonable price. Just because of my age some insurers don’t want to give a quote or charge extortionate prices. No problem with Leisure Guard.

Company replied

Rated 5 out of 5 stars

I spoke to Sam to update my address and phone number for my travel insurance. Sam was so pleasant and helpful, even waited for me to check I’d received my documents by email. Extremely efficient, bri... See more

Company replied


Company details

  1. #11 of 66 best companies in Travel Insurance Company
  2. #54 of 226 best companies in Insurance agency
  3. #82 of 206 best companies in Travel agent

About Leisure Guard Insurance Services

Written by the company

Peace Of Mind With Leisure Guard

We understand you want value for money and that is what we offer across all our insurance product offerings.

Leisure Guard are one of the leading providers of travel insurance and Vehicle Hire Excess Waiver products. We aim to deliver products that suit our customers, which are comprehensive and competitively priced.

Choose from various levels of cover, whether that is for either Single Trip insurance for one off trips, or Annual Multi-Trip insurance for year round cover. If you’re travelling more than once in the next 12 months, annual travel insurance / VHEW lets you travel as many times as you like both in the UK and abroad, and could save you money.

No matter which you choose, all our policies give you comprehensive Travel insurance cover as a starter – including high levels of cover for medical costs, cancellation and baggage. Add useful bolt-ons including Cruise upgrade, insurance for Winter Sports, Excess Waiver, Sports and Activities and more. Only pay for what you need.

Our VHEW product also has comprehensive cover including Towing, Lock out, Vehicle key replacement, Misfuelling and Drop off charge

We value ourselves on providing the highest level of service and customer support to make your life better and safer. Our friendly staff are always on hand to support and answer any questions or queries you may have. Whether it is online, face to face or over the telephone, it is our experience and expertise in these areas that makes us stand out. Our staff are fully trained and knowledgeable on our products to support you, whatever your requirements.

visit our website contact us defaqto rated products 5*

Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

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4.8

All reviews

(20,100)

12,022 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All Good

All Good, sorted

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Easy to manage quote

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased to hear that you found it easy to manage your quote. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

great policy

Ease of purchase, great price and excellent level of cover

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased you found the purchase process easy and that you were happy with the great price and excellent level of cover. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 4 out of 5 stars

Quick and easy to see what policy…

Quick and easy to see what policy covers at a reasonable price.

6 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased you found it quick and easy to understand our policy coverage and that you found our pricing reasonable. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Very quick sending documents

Very quick sending documents. Good price. Easy to read and understand.

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased you found our document sending quick, the price good, and the information easy to read and understand. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Great deals for travel insurance

Great deals for travel insurance and quick and easy forms to fill in even on the day you travel. Will use again!

12 July 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're glad to hear you found our travel insurance deals great and the forms quick and easy to complete, even on your travel day. We appreciate your positive feedback and look forward to assisting you again!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Website very easy to navigate and…

Website very easy to navigate and quotes quickly obtained , price was excellent compared to others

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're happy to hear that you found our website easy to navigate and appreciated the quick quotes and excellent pricing. We strive to provide a seamless experience.

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

Thank you for your positive feedback! We are delighted to hear that you found our process easy and straightforward.

Leisure Guard Insurance Services

Rated 5 out of 5 stars

The lady that I spoke to was very well…

The lady that I spoke to was very well mannered and knowledgeable. She made our talk very easy

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're delighted to hear that you found our team member to be well-mannered and knowledgeable, making your conversation easy. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Easy

Easy, straightforward and good price

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased to hear that you found our service easy and straightforward, and that you were happy with the good price. We truly appreciate your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Ive got travel insurance with you…

Ive got travel insurance with you before and your so easy to deal with very easy and straight forward,your price is also very good.

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're delighted to hear that you found our process easy and straightforward when dealing with us for your travel insurance. We're also pleased that you found our price to be very good. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Simple process and very good cover for…

Simple process and very good cover for price

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased to hear that you found our process simple and that you were happy with the cover for the price. We truly appreciate your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Clear information

The information on the website was clear and well laid out. Paying was easy. Confirmation was quick.

6 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're delighted to hear that you found our website clear and well-organized, and that the payment process was easy. We also appreciate you noting the quick confirmation!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Purchasing a policy

The process was so easy to navigate and you offered a good price.

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased you found our process easy to navigate and that you were happy with our pricing. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Very helpful on the telephone

Very helpful on the telephone, all queries answered courteously and efficiently.

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased to hear that your telephone queries were answered courteously and efficiently. Thank you for your positive feedback!

Leisure Guard Insurance Services

Rated 5 out of 5 stars

Zee was very helpful and patient while…

Zee was very helpful and patient while assisting me with setting up my travel insurance policy over the phone. Zee took the time to ensure the appropriate level of cover was applied, while also helping us secure a competitive price. I appreciated the professionalism and guidance throughout the process.

8 September 2026
Leisure Guard Insurance Services logo

Reply from Leisure Guard Insurance Services

We're so pleased to hear that our team member was helpful and patient while assisting you. It's wonderful that they ensured appropriate coverage and helped secure a competitive price. We appreciate your kind words about the professionalism and guidance!

Leisure Guard Insurance Services

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