Leisure Outlet in Nottingham gone out of business ... contacted the Cornwall site Deborah quickly got the relevant information from me for the damaged Vango side panel, even though not legally the... See more
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Return customer. Their pricing was way under that of other online companies, so as already had good service previously, I purchased a tent from them....almost 100 quid cheaper ! Free next day del.... See more
Great experience from the customer service team at Leisure Outlet. Deborah went out of her way to source two replacement air poles from a damaged awning even though it was just out of warranty. If eve... See more
Needed my awning & other bits in time for an expensive festival with multiple tickets & camping paid for. The goods were delayed into Leisure Outlet, but the guys there arranged an overnight delive... See more
Company replied
Company details
Written by the company
Leisure Outlet, your ultimate destination for all things outdoor adventure! Formerly an independent haven for outdoor enthusiasts, Leisure Outlet has now found a new home under the umbrella of World of Outdoors, breathing new life into our passion for exploration and discovery. At Leisure Outlet, we understand the thrill of venturing into the great outdoors, whether it's camping beneath the stars, trekking through rugged terrain, or simply enjoying a leisurely day by the water. With our extensive range of high-quality gear, equipment, and accessories, we're here to equip you for every adventure, big or small.
Contact info
1 Treleigh Park, Treleigh Industrial Estate, TR16 4ES, Redruth, United Kingdom
- 01209340340
- info@leisureoutlet.com
- leisureoutlet.com
Item never received
Item never received, ignoring emails and phone lines turned off - I guess they have gone out of business , Absolutely terrible service!!
9 October 2023
Unprompted review
Emmelle snapdragon 16” girls’ bike
Ordered the Emmelle snapdragon 16” girls bike for my daughter’s birthday. Unfortunately the bike arrived in very poor condition with multiple scratches, a dent and a tear in the seat cover. I’ve contacted the service team by email but despite the automated response saying they aim to respond in 1 working day, and in a maximum of 2 working days, I’ve still had no response 3 days later. I will not be buying from here again.
22 October 2023
Unprompted review
I returned a faulty item worth £2000.00…
I returned a faulty item worth £2000.00 it was delivered on 16th October. I have been informed they went bust on 18th October.. No phone line no response to emails.
16 October 2023
Unprompted review
Item never received
Item never received, ignoring emails and phone lines turned off, think they must have gone out of business , terrible service
9 October 2023
Unprompted review
Still not received this product only 4…
Still not received this product only 4 weeks later and countless phonecalls
30 September 2023
Bad Experience
This firm are a shower crooks they took money out of my bank account and had no intention of sending me the goods that I ordered my order was placed on the 6th October and Iam now £180 out of pocket beware
6 October 2023
Unprompted review
The company took money and never sent …
The company took money and never sent the items .They were putting cheap prices in order to scam customers and now they are closed
22 September 2023
Unprompted review
Absolutely shocking
Absolutely shocking!
We purchased a new awning last month that turned out to be faulty. After contacting them they said they would get in touch with the manufacturer and get back to me. They fobbed me off with this excuse several times and now they are showing permanently closed on Google and their phones won't allow you to speak to anyone.
Their website appears to still be running, so be warned! DO NOT BUY FROM THESE SHARKS!! I have now passed this onto trading standards who are dealing with it. Absolute rob dogs, stay well clear!! Be interesting to see if I get a response, I doubt it!
23 October 2023
Unprompted review
Sent wrong bike and still waiting on refund!
Really poor and wouldn't recommend at all, ordered a bike for my daughters birthday, they sent the wrong one! then sent another which arrived 3 days later then expected. In the meantime they still haven't refunded money for the first bike and now they are not answering their phones and website says permanently closed!! they owe me nearly £200 and awful service and poor company and now seeking legal advice.
23 October 2023
Unprompted review
Brilliant
Brought a campervan cover. Very pleased with it. Very well made, easy to use design, strong and it was delivered very promptly.
18 October 2023
Great price
18 October 2023
Poor quality and atrocious customer service
Bike arrived with no basket and back wheel spokes all loose. Despite endless chasing emails over a two month period, still no solution. They even lied to me that replacement wheel had been sent. Atrocious service
16 October 2023
Unprompted review
Purchased a bike from leisure outlet…
Purchased a bike from leisure outlet for my 7 year old daughter. There was a very minor problem with one of the tyres which they were unable to resolve after 4 weeks of back and forth. I was given information that was later proven to be untrue. Having had a thoroughly disappointing experience, I am now waiting for a refund that hasn't come and I have had no response and phone lines are permanently closed. Unsure if I'll ever get my money back.
20 October 2023
Unprompted review
Avoid !! Avoid !!
Ordered a awning carpet on the 8/10/23, 12 days ago..
Nothing arrived, Monies taken from bank !
No response to emails (3) Unable to speak to anyone over the phone all you get is an answer message saying we are now closed..
Sounds like they have ceased trading, I would avoid & go to a reputable supplier ...
SR20583065 Just in case you are still trading..
Nottingham Trading standards informed as it looks like I'm not the only one !!
8 October 2023
Unprompted review
Trying to return an item no reply on…
Trying to return an item no reply on email sent a week ago and can’t talk or leave a message on the phone what do I do anyone else having problems
20 October 2023
Unprompted review
Not answering phones
Not answering phones? Rang so many times in the day answerphone saying lines are shut?Not replying to emails either.
My order number is SR20582808, can someone ring me asap as you have sold me damaged goods that need replacing and not delivered another item?
Shocking service!
20 October 2023
Unprompted review
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