Currently travelling back from a holiday at Rob Roy Hotel in beautiful Scotland. Great hotel, food and enterainment All excursions were great. Also a few surprises along the way! Our driver... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The tour was great value for money with included excursions on every single day of our stay at the resort. During the excursions we were joined by local guides who led walking tours and provided very... See more
Very informative driver of the coach - Chris - made the three day adventure in the rain much more bearable than it could have been. Where possible was on hand to give access to very wet people return... See more
I have not yet toured with this company, but have 3 trips booked, I am recovering from cancer and today needed to make a change to my booking due to my health, and I contacted the office to see if the... See more
Company details
Written by the company
COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.
Contact info
3 New Bridge Square, SN1 1HN, Swindon, United Kingdom
- 029 2025 7777
- leisuretime@toureasy.co.uk
- leisuretime.co.uk
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous weekend in Torquay
Fabulous weekend in Torquay. We stayed at the Derwent and had a fab time. Josh, our driver was fantastic. We had absolutely stunning weather, which made the weekend even more special! Couldn't fault it!
11 July 2025
Reply from Leisuretime by Toureasy
Wow! Thanks so much for letting us know and we are thrilled that you had such a great time.
The driver was wonderful
The driver was wonderful. Down time in Brecon was too long. Also there were too many pickup points. Although it was a wonderful experience, I won’t book another trip with no pickup point in Swansea that goes around in a circle to drop off in Swansea first. We had the pleasure of touring the beacons and Abergavenny like that in 2018, I believe.
3 July 2025
Reply from Leisuretime by Toureasy
Thanks so much for your review and we're glad that you enjoyed your day out. Your point about a Swansea pick up is well made and we have just started to launch a small range of day trips from the Swansea area which may be of interest to you?
We had a good time loved Liverpool but…
We had a good time loved Liverpool but the hotel was very noisy and when I complained they said they would supply ear plugs what did I think when staying in the middle of liverpool
11 July 2025
Reply from Leisuretime by Toureasy
We are pleased that you had a good time in Liverpool but sorry that you found the hotel too busy ann that you did not get a great response from the hotel when you raised it.
Great hotel plenty going on Great…
Great hotel plenty going on Great weather good value for money good company good shows in the hotel food and service very good .Driver very good and helpful nothing to much trouble. Thanks or Great holiday would recommend.
11 July 2025
Reply from Leisuretime by Toureasy
Thanks so much and we're just so pleased that you enjoyed your holiday to Torquay
Lovely trip
Lovely trip , we stopped at Gloucester services for half an hour, but left half an hour late as two women were late coming back, fareplay to Karl our driver, he went to look for them, one just saunted back with a drink in her hand with no
apology why she was late no cosiderstion for other passengers &
Karl. The hotel was lovely & the
room, breakfast was a free for all.
But a lovely trip & made lovely new friends.
12 July 2025
Reply from Leisuretime by Toureasy
Thanks so much for such a lovely review and we are really sorry for the guest who was so late back to the coach.
Reply from Leisuretime by Toureasy
Lovely! Thanks for letting us know.
so happy with holding and it was my mum…
so happy with holding and it was my mum frist on coming on holiday with me our coach drive josh he was so amazing and friend, funny me and mum we have josh again aslo my mum love it she would love do it again
11 July 2025
Reply from Leisuretime by Toureasy
Thanks so much for sharing how much you enjoyed your Torquay holiday and we're so pleased that your mum enjoyed herself so much.
Frustrating waste of time
It is ridiculous that you do 3 stops for pick ups and drops off around cardiff, one of these being in the city centre, if people want to go on your trips I'm sure they could get to a service stop on M4. It took over 1hr going around Cardiff each way, I can see why the bus was only half full.
5 July 2025
Reply from Leisuretime by Toureasy
Well, we're not quite sure what to say to this. We stop at Cardiff West and Cardiff Gate but these are motorway services that are en route and so represent no real detour. Our stop in the centre of Cardiff was clearly advertised as are the pick up timings from all our departure points. Cardiff Central is our most popular pick up point as many of our customers travel by train to join our trips. For most of them, getting to a motorway service station is unlikely to be as simple as you suggest. We are obviously just not right for you and we have removed your details from our database.
Lovely driver Keith was a fantastic…
Lovely driver Keith was a fantastic driver The whole holiday was lovely, lovely hotel . Beamish was brilliant Durham cathedral is beautiful and we loved Newcastle, in fact my husband and I thoroughly enjoyed the holiday from start to finish
Thankyou so much we will definitely book a holiday with you again and would highly recommend
23 June 2025
Reply from Leisuretime by Toureasy
That is brilliant to hear and thanks so much for taking the time to let us know,
Great drivers
Great drivers, looked after us really well, co.fortablw coach seats, ibis hotel clean and co.fortable., breakfasts were aplenty. Trips were well organised, felt very relaxed and enjoyed the whole trip. Ray and Jock were excellent.
2 July 2025
Reply from Leisuretime by Toureasy
Thankyou. We're thrilled that you had so much fun at Andre Rieu in Maastricht
My husband and I enjoyed a lovely…
My husband and I enjoyed a lovely weekend at the Riviera Hotel. The hotel is situated quite central to the marina .
Lovely upgraded room with balcony and the food was very good.
Good entertainment and friendly staff. Would visit again.
4 July 2025
Reply from Leisuretime by Toureasy
Great. Thank you!
Amazing trip.
Amazing trip..
The coach journey was magnificent. Ray & Jock were fabulous.
Have recommended to a few people and I believe someone has already made a booking for the same trip next year.
By far the best coach trip ive ever been on :)
2 July 2025
Reply from Leisuretime by Toureasy
Wow! High praise indeed! Thank you so much for such lovely comments and we're just really happy that you had such a good time.
every thing very good no complaints
4 July 2025
Reply from Leisuretime by Toureasy
Lovely! That is what we like to hear. We are really pleased you enjoyed your Toquay Mini Break so much.
Hampton Court flower show
I went to Hampton Court flower show, we were picked up on time. Clean and comfortable coach and a nice hotel.
I’ll give it four stars because when we got to the hotel, they did not have my record of me,
5 July 2025
Reply from Leisuretime by Toureasy
We are really pleased that you enjoyed your weekend away and sorry that the hotel had mislaid your details on check in. We're very glad that it did not spoil your enjoyment of the trip.
Great entertainment and lovely room
20 June 2025
Reply from Leisuretime by Toureasy
Lovely. Thanks for letting us know.
I went on my own
I went on my own. But the people on coach and in hotel were friendly. Driver Nigel was helpful knowledgeable and friendly too and happy in his work. I Would definitely book again. Thankyou great
4 July 2025
Reply from Leisuretime by Toureasy
Thank you for letting us know and we're so pleased that you enjoyed your Torquay mini break with us.
Super Weekend with Leisuretime by Toureasy!
My friend and I returned home last weekend after a fabulous weekend with Leisuretime by Toureasy to stay at the Four Oaks Hotel in Llandudno North Wales. Everything was lovely the Coach the Hotel and the Driver Mike.
4 July 2025
Reply from Leisuretime by Toureasy
Brilliant! Thanks for letting us know.
Had a great 2 day break to Hampton…
Had a great 2 day break to Hampton Court flower festival and the Savill gardens. Nice Ibis hotel. Clean and comfy. Really good friendly driver. Would have liked longer at the festival as there is so much to see! But a good break.
5 July 2025
Reply from Leisuretime by Toureasy
Thanks so much for letting us know how much you enjoyed your trip and a couple of our customers have commented on how they would have liked more time at the Flower Festival so we will review our timings for future trips. We really appreciate you letting us know.
First time travelling with Leisuretime
We had a wonderful first time experience travelling with Leisuretime
We were picked up on time & the whole journey went smoothly..
Our drivers Ray & Jock were brilliant fun & full of interesting information about places to visit during our trip away..
We would definitely use Leisuretime again & would recommend to everyone
2 July 2025
Reply from Leisuretime by Toureasy
We are so pleased to hear how much you enjoyed your trip to Maastricht to see Andre Rieu. Thanks so much for letting us know.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.