I LOVE LEKTO WOODFUELS! Pacing my all-winter needs via separate deliveries so I can manage the unload and storage, have one or two more to go! Just the best fuel, my village has not mains gas, and i a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lekto Woodfuels customer services are absolutely brilliant! My delivery got split by DPD even though the courier said it was complete. Jane was so efficient and responded to the issue explaining it... See more
Company replied
I have to admit, I wasn’t originally sold on the idea of buying logs online. I always thought having a tonne bag of logs delivered onto the driveway was the easiest and most sensible way to do... See more
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Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... See more
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Company details
- #29 of 39 best companies in Firewood supplier
About Lekto Woodfuels
Written by the company
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Written by the company
Contact info
Unit 2-4 Protection House, NE30 2RH, North Shields, United Kingdom
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Excellent
31k reviews
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Good delivery and products
4 June 2026
Reply from Lekto Woodfuels
Hi there,
We're happy to hear about your experience! Thank you 😊
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience!
Thank you for your lovely feedback 😊 🙌
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your feedback! 🧡 🙌
Wishing you a lovely day,
Alexa
Excellent Customer Service
Excellent Customer Service. First order and I couldn’t ask for better customer service. Needed to contact Lekto due to delivery company confusion. Sorted out the same day thanks to Jane Tate. Plenty of communication including emails and telephone calls. All items delivered before my camping trip thanks to Jane. Also, first class products, two different types of logs, fire lighters, kindling and hardwood heat logs…. Went down a storm with my friends and their family.
2 June 2026
Reply from Lekto Woodfuels
Hi Geoff,
This is absolutely fantastic to hear! 🧡 Thank you so much for your feedback! 😊
Have a lovely day,
Alexa
Great service
We have been regular customers for some years. In all that time, Lekto have provided a great service. Can't ask for more..!
28 May 2026
Reply from Lekto Woodfuels
Hi John,
Thank you so much for your feedback 😊 We're delighted to hear about your recent experience with us!
Wishing you a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi Dave,
We're delighted to hear you like our Night Briquettes 🔥 Thank you 😊
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 😊
Thank you so much! 🙌
Wishing you a fantastic day,
Alexa
Reply from Lekto Woodfuels
Hi Graham,
We're thrilled to hear about your experience! 🙌
Thank you😊
Have a lovely day,
Alexa
A great product
A great product - have used before and this is a reordering. Still awaiting one box - have reported it after a 5 day wait, so will see what happens...
20 May 2026
Reply from Lekto Woodfuels
Hi Peter,
Thank you so much for your feedback.
I'm sorry to hear that your order was incomplete. Upon checking, I can see that a replacement was arranged and has been delivered today! :)
Wishing you a great day.
Warm regards,
Alexa
Reply from Lekto Woodfuels
Hi Cynthia,
We are happy to hear that the delivery was fast and met your expectations! 🚚 😊
Have a great day,
Alexa
Speed of processing order and delivery.
20 May 2026
Reply from Lekto Woodfuels
Hi Judy,
Thank you so much for your feedback! 🔥
Wishing you a lovely day,
Alexa
Night Briquettes
I keep a stock of the night briquettes, especially when they are on offer. Fast delivery and the goods never let me down. Thank you.
19 May 2026
Reply from Lekto Woodfuels
Hi Geraldine,
We're happy to hear about your experience! 🙌 Thank you so much 😊
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi Sarah,
It absolutely makes our day to hear that you had such a good experience with us. 🧡 😊
Have a lovely day,
Alexa
First time user
First time user, very impressed. Good quality wood and excellent speedy delivery. Thank you.
18 May 2026
Reply from Lekto Woodfuels
Hi Christopher,
We're thrilled to hear about your experience! Thank you so much for your kind words 😊
Warm regards,
Alexa
Reply from Lekto Woodfuels
Hi Richard,
We're delighted to hear about your experience with us 🤗 Thank you!
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi Hilary,
Thank you for leaving us 5* 😍
Have a lovely day,
Alexa
Logs too large needed to be chopped
Logs too large needed to be chopped. Rough looking not at all what I’ve had in previous times.
15 May 2026
Reply from Lekto Woodfuels
Hi Patricia,
Thank you for your feedback.
We’re very sorry to hear about the size of the recently received kiln-dried oak logs. As they are a natural product, the width can sometimes vary, however, the length should always be 25 cm.
We sincerely apologise for any inconvenience this may have caused.
Warm regards,
Alexa
Fast delivery to correct place
Fast delivery to correct place. Fuel works well for overnight heat and burns well for regular use.
12 May 2026
Reply from Lekto Woodfuels
Hi Patricia,
We're happy to hear about your experience! 🙌
Thank you so much 😊
Have a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Alexa
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌 Thank you for your lovely feedback😊
Have a lovely day,
Alexa
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