I LOVE LEKTO WOODFUELS! Pacing my all-winter needs via separate deliveries so I can manage the unload and storage, have one or two more to go! Just the best fuel, my village has not mains gas, and i a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Lekto Woodfuels customer services are absolutely brilliant! My delivery got split by DPD even though the courier said it was complete. Jane was so efficient and responded to the issue explaining it... See more
Company replied
Have been ordering excellent logs from Lekto for some time now. Delivery has always been extremely prompt, with an extremely good courier. Up. to date info of delivery has always been.reliable also. M... See more
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I purchased 4x Hardwood Heat logs and 4x Night Briquettes and now I wished I doubled up on each to save more money Would definitely recommend and delivery was incredibly fast too will be going bac... See more
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Company details
- #29 of 39 best companies in Firewood supplier
About Lekto Woodfuels
Written by the company
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Written by the company
Contact info
Unit 2-4 Protection House, NE30 2RH, North Shields, United Kingdom
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Excellent
31k reviews
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Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Very quick delivery
Very quick delivery, good quality so roll on winter and can put them to good use..
4 August 2026
Reply from Lekto Woodfuels
Hi,
Thanks a lot for the great review! We are glad everything arrived quickly and safely. Roll on winter, stay warm! ❄️🔥
Have a nice day,
Lelde.
Ordering is very easy
Ordering is very easy. prices are competitive. Delivery in a timely manner.
7 August 2026
Reply from Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Lelde.
Delivery was prompt and when stated.
Delivery was prompt and when stated.
Packaging is perfect for me as an elderly person.
Logs are ideal size. All in all I would recommend highly.
6 August 2026
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
First class every time
I ordered night logs on friday night at 5.20pm. Delivered on saturday 2.55pm, earlier than stated delivery time. Can t beat that. Always first class service from Lekto. 10 out of 10
7 August 2026
Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Quick delivery good prices
Quick delivery good prices. Not used as yet as bought in advance of winter
6 August 2026
Reply from Lekto Woodfuels
Hi,
Thank you so much for your feedback 😊
We're delighted to hear about your recent experience with us!
Wishing you a lovely day,
Lelde.
Happy customer
Very quick service with exactly what I ordered. I order from this company on a regular basis. In fact I think I have been ordering for over 2-3 years now, no complaints with any of my order
5 August 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much! We are delighted to hear that you continue to choose our products and that you are satisfied with our service. 🙌
Have a wonderful day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Have a lovely day,
Lelde.
Disappointing delivery.he product was fine as usual
The product was fine as usual. I gave this lower rating because the delivery driver from Parcel Force left my order in front of my garage. I was at home but he didn't ring the doorbell or contact me. I could have opened the garage doors and he could have unloaded straight in. As it was it started to rain and there was no cover on the logs. I am elderly and not able to lift the boxes and had to call someone to put them undercover. Disappointing.
5 August 2026
Reply from Lekto Woodfuels
Hi there,
Thank you for your feedback, and we are very sorry for this experience.
The courier should have rung your doorbell, and we completely understand your frustration with the heavy lifting and rain. We are raising this directly with Parcelforce so it does not happen again.
Wishing you a lovely day, and once again, apologies for the inconvenience with your delivery.
Kind regards,
Lelde.
Reply from Lekto Woodfuels
Hi,
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
So glad to hear your delivery arrived quickly and lived up to expectations! 😊🚚
Wishing you a wonderful day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Lelde.
Easy ordering
Easy ordering, quick delivery. Have used their products before. Worked ok in my log burner.
6 August 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your feedback. We are delighted that you are enjoying our products and that the delivery lived up to your expectations! 😊
Have a wonderful day,
Lelde
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you for leaving this lovely 5* review 😊
Have a nice day,
Lelde.
Lekto Woodfuels customer services are…
Lekto Woodfuels customer services are absolutely brilliant! My delivery got split by DPD even though the courier said it was complete. Jane was so efficient and responded to the issue explaining it would follow on within 4 days time.
When I told Lekto it still hadn't been delivered they immediately took action and resent the balance the following day.
If only DPD had Jane running them I don't think they would have been an issue. The 5* are for Jane, thank you so much!
4 August 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much for the fantastic 5-star review!
We are thrilled to hear that Jane was able to step in and get your missing items sorted quickly after the courier mix-up. We will be sure to pass on your wonderful compliments to Jane, she will be absolutely delighted to read this! 😊
Thank you for choosing Lekto Woodfuels, and we hope you enjoy your firewood.
Have a lovely day,
Lelde.
Excellent products
Excellent products. Makes such a difference to the heat of the fire and warming the house up quickly.
5 August 2026
Reply from Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
We love shopping with you guys your…
We love shopping with you guys your fast and quick at delivery to our door and good prices too
💕💞
5 August 2026
Reply from Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊🚚 Stay warm!🔥
Have a lovely day,
Lelde.
We love this company
We love this company. They are true to their word. Products are great, delivery is very quick, customer service is really focused on the customer.
5 August 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Lelde.
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