Lemon Cymbals (UK) Reviews 

216
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the top-notch quality of the products, highlighting that replacement cymbals and mesh heads work seamlessly and deliver astonishing performance compared to original equipment. Consumers frequently mention the prompt delivery and exceptional service, noting that parcels arrive quickly and ahead of schedule. Some people also felt that the website ordering process was simple and straightforward, while items were securely packaged and protected. Reviewers additionally noted that the hardware integrates smoothly with various drum modules and performs reliably right out of the box. Buyers appreciated the great prices and helpful communication throughout their purchase journey.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting top-notch quality, great value, and excellent... See more

Quality

Consumers find quality to be positive, highlighting durable cymbals, well-performing mesh heads, and... See more

Service

Clients share positive opinions on service, consistently highlighting quick response times, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Queried whether or not my Premier Powerplay X E-kit would work with their Hi-Hats. Andy replied that he had no knowledge of the brand but he was willing to fully refund me if they didn’t. So I ordered... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and outstanding customer service. I experienced a very small issue after ordering a 14" hi-hat, and Andy was absolutely fantastic throughout the whole process. He replied to my messag... See more

Company replied

Rated 5 out of 5 stars

An easy 5 stars for this company. I would give more if I could. From simple ordering on their website just 2 days ago to the order arriving just now, it's been a fantastic experience. I had a question... See more

Company replied

Rated 5 out of 5 stars

My experience with Lemon UK has been fantastic. When I have made an order with them, they have been very prompt to respond and very quick with the despatch. The delivery time is fast too. T... See more

Company replied


Company details

  1. Musical instrument shop

Written by the company

We sell the full range of Lemon cymbals with FAST, FREE shipping to UK mainland with the option of express 48 hour shipping. Choose from a range of 2-zone and 3-zone cymbals from 9″ up to 20″ as well as 3 different type of hi-hats. We also offer a range of Lemon cymbal packs, which are a great way of upgrading and saving money too. Lemon cymbals offer fantastic value for money, are highly durable and are a great cost-effective alternative to Roland cymbals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(216)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Order Never Arrived

Order Never Arrived – No Response from Company

I ordered 2 x 13-inch drum cymbals from lemoncymbals.co.uk on 1st December 2024 and have yet to receive anything. I paid a significant amount of money for these cymbals and expected at least some level of customer service.

Since placing the order, I’ve tried contacting Lemon Cymbals multiple times via email and their listed phone number, but I haven’t received a single response. It’s now been months, and I have no idea where my order is—or if I’ll ever receive it.

This has been a frustrating and disappointing experience, and I’m left feeling completely ignored and out of pocket. I would strongly advise others to think twice before ordering from this company.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Lemon Cymbals

I've made several purchases recently and the items I wanted were always in stock
The prices are fair and competitive
Free shipping and arrived within 2 days which is awesome
They are good quality and sound fantastic
Luv em !!!

24 April 2025
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks for the review Stu. Glad you are happy.

Rated 5 out of 5 stars

Quick delivery of great product

Delivered on time and am very pleased with the product's performance.

24 April 2025
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you for taking the time to leave us a review. Glad you are pleased with your purchase.

Rated 4 out of 5 stars

Stretchy drum head

I've had the 3 ply drum heads on now for 2 weeks they are great sounding and believe it or not they are quieter than my 2 ply heads. But I had to take the snare head off to fix a connection and noticed that the head was very stretched and wrinkly which i thought was unusual as I bought them because the reviews are good but when I put the head back on the screws went right down to the last thread to get them tensioned which was the whole point of getting new ones. When I first put them on I used 2 and a half turns but I noticed they kept loosing tension and had to keep retentioning them so I was no better off than with the old 2 ply heads exept they play better. I thought 3 ply was less stretchy and more hard wearing?🤔

9 April 2025
Rated 1 out of 5 stars

Very bad customer support

Very bad customer support. They respond rudely and don't answer even very simple questions.

9 April 2025
Unprompted review
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Hello David. As we already made you aware, we can only provide support to verified customers who have bought from our website at https://www.lemoncymbals.co.uk and as you bought a set of Lemon hi-hats from a seller on Amazon, we cannot verify the authenticity of your purchase. We did advise to you contact the seller on Amazon, but it seems they are not answering your questions?

We understand that this is frustrating, but it seems rather unfair leaving us a 1 star review for something we have had absolutely no dealings with. I hope you manage to get sorted out though and you have luck in contacting the Amazon seller where you bought these from.

Rated 5 out of 5 stars

Good customer service!

I had managed to crack my roland cymbals, resulting in the choke problem. I tried the cutting them open and cleaning the contacts and gluing the cracks, but that was only ever going to be a temporary solution. Roland cymbals are waaay too expensive for what they are, so I took a look at the lemon ones and ordered a pair of crashes from edrummer.co.uk There was a little problem with their supplier but edrummer emailed me with the details and gave me some options. I opted for the next cymbal size up, and the order was processed and delivered quickly, with the delivery being easily trackable. The parcel arrived neatly and securely wrapped, and the lemon cymbals work a treat with my TD-25.

Thanks edrummer.co.uk and Lemon cymbals!

27 March 2025
Unprompted review
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Glad you are pleased with your purchase Lee and thanks for leaving us a review.

Rated 5 out of 5 stars

Simple to order cymbalsLemon cymbals arrived quickly…

Simple to order cymbals arrived quickly and well protected the 3 I got look and sound fantastic very well pleased with everything from start to finish except this isn't the finish I will definitely be ordering more gear soon and will be highly recommending Lemon to fellow drummers

21 March 2025
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Hi Desmond - glad you are pleased with your purchase.

Rated 5 out of 5 stars

Great little cymbal

Great little cymbal, I use it as a splas and crash. Effectively emulating size I used to have when owning an acoustic kit. VG price, robust and works seamless with Roland kit👍

18 March 2025
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you for leaving us a review. I hope you continue to enjoy your Lemon cymbal.

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