Lemon Cymbals (UK) Reviews 

216
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the top-notch quality of the products, highlighting that replacement cymbals and mesh heads work seamlessly and deliver astonishing performance compared to original equipment. Consumers frequently mention the prompt delivery and exceptional service, noting that parcels arrive quickly and ahead of schedule. Some people also felt that the website ordering process was simple and straightforward, while items were securely packaged and protected. Reviewers additionally noted that the hardware integrates smoothly with various drum modules and performs reliably right out of the box. Buyers appreciated the great prices and helpful communication throughout their purchase journey.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting top-notch quality, great value, and excellent... See more

Quality

Consumers find quality to be positive, highlighting durable cymbals, well-performing mesh heads, and... See more

Service

Clients share positive opinions on service, consistently highlighting quick response times, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Queried whether or not my Premier Powerplay X E-kit would work with their Hi-Hats. Andy replied that he had no knowledge of the brand but he was willing to fully refund me if they didn’t. So I ordered... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and outstanding customer service. I experienced a very small issue after ordering a 14" hi-hat, and Andy was absolutely fantastic throughout the whole process. He replied to my messag... See more

Company replied

Rated 5 out of 5 stars

An easy 5 stars for this company. I would give more if I could. From simple ordering on their website just 2 days ago to the order arriving just now, it's been a fantastic experience. I had a question... See more

Company replied

Rated 5 out of 5 stars

My experience with Lemon UK has been fantastic. When I have made an order with them, they have been very prompt to respond and very quick with the despatch. The delivery time is fast too. T... See more

Company replied


Company details

  1. Musical instrument shop

Written by the company

We sell the full range of Lemon cymbals with FAST, FREE shipping to UK mainland with the option of express 48 hour shipping. Choose from a range of 2-zone and 3-zone cymbals from 9″ up to 20″ as well as 3 different type of hi-hats. We also offer a range of Lemon cymbal packs, which are a great way of upgrading and saving money too. Lemon cymbals offer fantastic value for money, are highly durable and are a great cost-effective alternative to Roland cymbals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(216)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service - I ordered the 12" hi-hats but they we out of stock, so I was given a free upgrade to the 14". They arrived quickly and the build quality is very good, I'm really pleased and will definitely be upgrading my other cymbals in time.

9 December 2024
Rated 2 out of 5 stars

Cymbol are not reliable

I bought a 15 in cymbal for my roland vdrums and it only been a few months and it mis triggering all the time about 20% of the time. I contacted lemon and got no response. Don't buy them they are not worth it

12 December 2024
Unprompted review
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Hello Ron. sorry to hear you are having issues with your cymbal. I have checked our order system and cannot find any orders placed with us in your name so it appears you didn't buy your cymbal from us? I would advise you to contact the retailer that you bought from to see if they will send you a replacement item as we are only a retailer not the manufacturer.

If you have placed an order with us using a different name, please could you send us these details via our website and we will be more than happy to help you further.

Rated 5 out of 5 stars

Fast post

Fast post, quality items, great to play.

29 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks Ian! Glad you are happy.

Rated 5 out of 5 stars

Great cymbals for a decent price

The cymbals are great: very responsive and robust. They work very well with my Roland TD10 module.
Also the delivery came earlier than expected and well packaged.

6 December 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you Nico.

Rated 5 out of 5 stars

The online purchase was excellent

The online purchase was straight forward, delivery time swift and the item itself of comparable quality to major vendors. I am really enjoying using this product with my electronic drum kit at live events

28 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Cheers Martin. Thank you for the feedback.

Rated 5 out of 5 stars

Really impressed with my 2-piece hi…

Really impressed with my 2-piece hi hats. Great quality, easy to fit and a massive upgrade to my e-kit.

23 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Glad you are happy with you new hi-hats. Lemon are a great alternative to more expensive brands.

Rated 5 out of 5 stars

Very prompt delivery. good value.

Very prompt delivery, received within two days of ordering.
I already have two small Lemon crash cymbals, which I am very happy with, and decided to try the 15 inch ride. The rubber is softer than Roland products but has reasonable bounce and is pleasant to play on, so happy with it. Cannot be beaten for value, being considerably cheaper than rivals.

28 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks Jeffrey. Glad you are pleased with your purchase.

Rated 4 out of 5 stars

Parcel delivery information

The buying process was convenient and efficient, but I gave 4 stars because I didn't receive any parcel information; only after I sent an email and requested it did I get a response. The response was fast :) Overall, I'm satisfied.

1 December 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks Binyamin. We are always looking at ways to improve our customer service, so your feedback is very useful to us. Glad you are happy overall.

Rated 3 out of 5 stars

Courier unable to deliver…

Courier unable to deliver and hasn't attempted redelivery so I haven't received you products, swift response to help track, even after hours so better than expected.

6 December 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Sorry to hear you haven't received your order yet Ian. I have checked on the status of this and it appears that Evri tried to deliver on 02/12/2024 but there was nobody at the address to receive it. I have chased up the courier now and they will attempt delivery again shortly. Sorry for any inconvenience caused.

Rated 5 out of 5 stars

class service

class service

18 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks Mr Dublin :) Glad you are happy with our service.

Rated 5 out of 5 stars

Great little splash

A good cymbal with the addition of the black friday sale discount

23 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you for taking the time to leave us a review Sergio. We try our very best to go above and beyond, so when we get positive feedback we know we are doing something right :)

Rated 5 out of 5 stars

Great alternative to Rolan

Great alternative to the overpriced Roland cymbals, arrived quickly and works perfectly with my TD30 out of the box

23 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you Supernoodle. Lemon cymbals are a great alternative to their Roland counterparts.

Rated 5 out of 5 stars

Good and reliable

Quickly despatched when ordered. They're reliable electronic cymbals, I've been using them continually for a few years now without any issues. I continue to order them when needed for tours etc and have have a few packs of various size crashes, rides and hi-hat, all functioning well, no issues encountered from my end.

10 November 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Great stuff - thanks Ed. You know where we are if you need any more!

Rated 5 out of 5 stars

Great cymbals

Great cymbals, high quality, and the delivery was good too

24 October 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks for taking the time to leave us a review Paul. Glad you are pleased with your purchase.

Rated 5 out of 5 stars

Apart from being lolemon 2 piece hi hatuder than the Roland…

Apart from being louder than the Roland hi hat that I had, this is better than the Roland, hence why I'm not using the Roland as it's had issues from the very start VAD307 kit. Only issue is: when doing open close repeatedly (8th notes etc) it splashes when the cymbals are fully opened which is annoying when doing 8th or 16th note open and close patterns on the hi hat. Tried everything to get rid of it but cannot. Maybe a comparability issue with my kit

24 October 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Hi Raymond - thank you for the honest review. The issue you are having does sound like a module setting, so it's certainly worth experimenting with this to see if a few tweaks can fix it.

Rated 5 out of 5 stars

Crash cymbal

Great communication when I asked some questions. Speedy delivery. The crash cymbal I got works great with my Pearl emerge drum kit! Definitely be buying some more in the future. Definitely recommend 👍🏻

16 October 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks for to positive review Medd. Glad you are pleased with your new crash cymbal!

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