The Worst Lemon Tree Experience Ever – Avoid at All Costs
I visited this hotel in Chandigarh on 12th October 2025, booking 2 rooms for 4 guests (including my parents). I chose Lemon Tree after years, expecting their usual standards. That was my biggest mistake.
From the very start, the experience was disastrous. The Wi-Fi setup was a joke — though they claim two devices per guest, we could barely connect two in total, and even then, the speed was painfully slow, worse than outdated 2G. Opening an email attachment was a challenge, and streaming anything was impossible unless you paid extra for their so-called “high-speed” plan. It’s a shameless way to force guests into paying more.
Next came the hygiene issues. One room had pillow covers that smelled terrible — forget the usual “lemon” freshness, there was none of it in either room.
The dinner experience was equally pathetic. Despite all their self-righteous messages about saving water, they served cold food, even at the buffet. By the time breads arrived, our food was already stone cold — and this was when the restaurant had barely 8–10 guests!
When I asked to speak to the manager, no one showed up. The next day, a so-called manager finally appeared, only to fabricate excuses. Breakfast was no better — hard idlis, undercooked “special” parathas, and tea so bad we couldn’t drink it.
Even after repeated complaints, the General Manager responded only hours after checkout. That sums up the management here — completely indifferent and unprofessional.
If you value your time, comfort, or hard-earned money, stay far away from this place. It’s clear the problem runs deep — right from the top management down. A thoroughly deplorable hotel with zero accountability.
