Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, often noting the ease of speaking with real people who understand their needs. The service is frequently highlighted as excellent, with many appreciating the quick, simple, and efficient process, along with prompt responses and regular follow-ups. Reviewers also found the user experience to be straightforward and easy to navigate, making the application process clear and accessible. However, some customers also noted issues with the loan outcome, mentioning that they were not able to secure a loan or that the choice of lender was not aligned with their expectations. A few other people also felt that the customer service did not listen well or that the company showed disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as quick, efficient, and professional.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

User experience

Users describe positive interactions with the user experience, highlighting an easy, user-friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lendaly has awesome communication. They are very upfront and forward with their products. Nothing is a problem with them, and they find quick solutions. Chat with real people not machines that can r... See more

Company replied

Rated 5 out of 5 stars

Here’s a short, clean 5-star review you can use: “Great experience with Lendaly. The process was quick and simple, and the team was very helpful and responsive. Everything was explained clearly a... See more

Company replied

Rated 5 out of 5 stars

They gave me a call back amd took me through all the steps. I never done this before and was not sure if it was the right path to take, however, they have done a job well done as I know understand wha... See more

Company replied

Rated 5 out of 5 stars

A quick turn around, less then 24hours from the time of applying until I recieved the funds. Also very clear communications, and is nice to speak to aussies on the phone with clear language barriers,... See more

Company replied


Company details

  1. Finance broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very informative

Very informative

19 November 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the information helpful. If you need anything else, we're here to assist.

Rated 5 out of 5 stars

Easy and low rate finance

Easy and low rate finance

16 November 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback.We're glad you found the process easy and appreciated the low-rate finance options. If you need anything else, we're here to help.

Rated 5 out of 5 stars

Fast and convenient

Fast and easy

3 November 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your feedback! We're glad you found the process fast and easy. If you need anything else, we’re here to help!

Rated 5 out of 5 stars

Lendaly were great to work with.

Lendaly were great to work with.
Fast and efficient communication

29 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you had a great experience and found our communication fast and efficient. If you need anything further, we’re here to help!

Rated 5 out of 5 stars

Service was good

27 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were happy with the service.

Rated 5 out of 5 stars

Although the result wasn’t as desired

Although the result wasn’t as desired, I was listened to and had understanding of needs and wants as a client to expert conversation. Thank you

28 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you felt heard and understood throughout the process, even though the outcome wasn’t as expected. We appreciate the opportunity to assist and wish you all the best moving forward.

Rated 5 out of 5 stars

Thanks again for your work Maricis and…

Thanks again for your work Maricis and your Trustworthy workmanship
I will endeavour to move forward with my business plans in helping out to transport elderly community members around Adelaide areas as a day-to-day outings we like you continue towards building better relationships between organisations
Yours sincerely
Alessandro Antonio Dimasi

28 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We truly appreciate your feedback and are glad to have supported you. It’s wonderful to hear about your plans to help transport elderly community members around Adelaide — such meaningful work. We wish you all the best as you move forward and continue building strong relationships within the community.

Rated 5 out of 5 stars

Process of making a new application and…

Process of making a new application and process of applying user friendly and effective software for new business

28 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the application process user-friendly and effective, especially for new businesses.

Rated 5 out of 5 stars

Professionalism

Professionalism , very prompt and great customer service

24 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you appreciated our professionalism, promptness, and great customer service.

Rated 3 out of 5 stars

Not to bad

The company did well but the process was ok!

24 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the company performed well and appreciate your honesty about the process. We'll continue working to make it even smoother next time.

Rated 5 out of 5 stars

Fantastic experience with Lendaly

Fantastic experience with Lendaly, Easy process, great rates, and incredibly helpful staff.

24 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience with Lendaly and found the process easy, the rates great, and our staff helpful.

Rated 5 out of 5 stars

Easy and Fast

Easy application, fast response. We didnt end up proceeding this time but I would use it again in the future.

24 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the application easy and the response fast. We appreciate your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fantastic and amazing service

Fantastic and amazing service

24 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're thrilled to hear you had a fantastic experience with our service.

Rated 5 out of 5 stars

Prompt service

Prompt service

20 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were pleased with our prompt service.

Rated 5 out of 5 stars

The sales lady who contacted me was…

The sales lady who contacted me was very helpful, explained thoroughly the terms and conditions

29 September 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our team member was helpful and took the time to clearly explain the terms and conditions.

Rated 4 out of 5 stars

Good enough

Good enough
But the files needed still complicated

7 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you were generally satisfied, and we appreciate your note about the file requirements. We'll review our process to make it simpler and more user-friendly.

Rated 5 out of 5 stars

Friendly best

Good! I knew the amount of the money

6 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the process was clear and you knew exactly how much funding was available to you.

Rated 5 out of 5 stars

Great experience

Great experience

3 October 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a great experience with us.

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