Lendly Reviews 

9,918
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the very friendly and knowledgeable staff members for providing exceptional, patient, and polite assistance throughout the entire loan application process. Many people note that the digital platform offers a fast, smooth, and remarkably easy user experience when they are needing emergency funds quickly. Some reviewers were not happy with unexpected payment schedules, arguing that certain billing practices resulted in confusing balances and extra fees. Consumers additionally mentioned concerns regarding automatic payroll deductions occurring much more frequently than initially expected.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, helpful, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, expressing appreciation for agents who provide... See more

User experience

Reviewers highlight positive aspects of user experience, noting an extremely efficient, fast, and... See more

Service

Consumers find service to be positive, highlighting that staff members are very professional, patient, and... See more

Payment

People report positive experiences with payment processes, frequently highlighting the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jerry, who was a female and I pray I spelled that right, was so helpful and patient with me, and so was Ashley. Kay, the very 1st person I talked to, did not really do so well because Jerry did what s... See more

Company replied

Rated 5 out of 5 stars

My most recent call was to Lendly was handled by, Lisa! She was truly amazing through our entire phone call. If I had to rate the customer service that she provided in spite of ALLLL of my questions…... See more

Company replied

Rated 5 out of 5 stars

I must be honest and say i was behind on a payment. When i called in i was greeted by Lisa. Such a sweet voice and she quickly verified me and got into my account. You could hear the empathy in her vo... See more

Company replied

Rated 5 out of 5 stars

Great experience, can even instantly get the loan which really helps when you need the money fast

Company replied


Company details

  1. Non-bank financial service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(9,918)

1,897 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick and easy . Came through in the nick of time

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 5 out of 5 stars

Extremely efficient and easy to get a…

Extremely efficient and easy to get a loan. Was a smooth process from beginning to end!

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing your experience with us! Our mission is to provide hardworking individuals, like you, access to high-quality products.

Rated 5 out of 5 stars

The person was extremely helpful

The person was extremely helpful. help with all I needed I would. Come back

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

The representative was calm and…

The representative was calm and respectful and professional in the way she address my questions. Mrs. Cee Cee

15 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Very easy

Very easy! I hate talking to ppl so I was able to do it all by web site!

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for being an amazing customer! We believe in investing in the best!

Rated 5 out of 5 stars

Nice answered

Nice answered

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 5 out of 5 stars

Great loan company

Great loan company, Excellent customer service and very helpful and understanding when it comes to handling situations such as your payments and loan needs. I highly recommend them!!!

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 4 out of 5 stars

Very thorough on what to expect when…

Very thorough on what to expect when applying until you have to upload certain documents. They need to include an example of what needs uploaded. Turned into an all day thing trying to finish the application. Once completed it was easy to get the funds sent.

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing your experience with us. It's feedback from our customers that keeps us going.

Rated 5 out of 5 stars

Great customer service

Great customer service! She answered all my questions!

This is a 5 star ⭐️⭐️⭐️⭐️⭐️ rating!
I LOVE LENDLY!!!!!

Thank you

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We're so happy to hear our team went above and beyond - it's what they do best! If there's anything else we can do to assist you, give us a shout. We're here to help!

Rated 5 out of 5 stars

I had to call Lendly today to update…

I had to call Lendly today to update some info that had changed and I wasn’t sure how that would pan out but Aerial at customer service couldn’t have been more pleasant and she knew immediately what I was calling about and reassured me my account was good and funds were available. She put me at ease and that made me feel better.

13 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Aerial at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

I love Lendly so much

I love Lendly so much. They move on things so quickly even when I am paying my loan in full. I typically get reapproved right away. Shoutout to Fran for guiding me and getting me approved so quickly this third round as well.

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Excellent service

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 5 out of 5 stars

Yawande was the customer service lady…

Yawande was the customer service lady that I spoke with and she was very professional and helpful as well.

14 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 4 out of 5 stars

Right on time this loan came in the…

Right on time this loan came in the mail and i applied 1 day later $1,000 was in my account. Thanks Lendly!!!

13 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 4 out of 5 stars

Late payment

I was contacted because of past due payment I explained my situation inform her my checking account was hacked now I am waiting on the bank to respond and hopefully refund my money in which I shall catch up she listen and took notes.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

CeeCee was very helpful and also…

CeeCee was very helpful and also explained important information regarding bi-weekly payments and how to decrease my balance faster.

13 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

13 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

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