LendoCare Reviews 77

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that items like wheelchairs and scooters arrive in excellent, sometimes even new, condition. The delivery and collection services are frequently highlighted as efficient, prompt, and well-organized, with many appreciating the precise scheduling and smooth process. People find the overall service to be excellent, easy to use, and stress-free, making their experience very positive from start to finish. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than expected. A few other people also felt that the condition of the equipment was not always perfect, mentioning problems like rubbing wheels or misaligned footplates.

What people talk about most

Product

Customers consistently note positive experiences with product, finding items like wheelchairs and mobility... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the efficiency and punctuality of... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are affordable, flexible, and of the... See more

User experience

People report positive experiences with user experience, highlighting a smooth and stress-free process that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for providing the wheelchair hire – it really made my dad’s holiday extra special and enjoyable. The wheelchair was at the holiday park as we arrived and was picked up the day we le... See more

Company replied

Rated 5 out of 5 stars

I must say you can be proud of your service. I'm very impressed! The wheelchair arrived on the date booked and within the preferred time slot I'd chosen. It was then picked up to go back on the corr... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Lendocare. Our wheelchair hire went smoothly from start to finish! The wheelchair was in excellent condition (perhaps new?) and the delivery and pick up were on time and easy to ma... See more

Rated 5 out of 5 stars

I do not hesitate to recommend this company. I hired a wheelchair long term for my elderly mother . Whenever I contacted them they responded immediately . Flat tyre they came next day and exchanged... See more


Company details

  1. Wheelchair rental service
  2. Medical Equipment Supplier

Written by the company

Mobility equipment hire with LendoCare. Wheelchaire rental and wheelchair subscriptions available to suit your needs! With an easy online booking process you can see live availability and booking online. UK wide delivery for our wheelchair hire service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service in every aspect

Easy to book, delivered and collected also with ease, and the wheelchair was in very good condition.
It meant we could still take our mum to the tennis, even though she was recovering from a hip replacement.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

A truly amazing service

A truly amazing service. I booked a wheelchair through AbleToEnable and I was charged £230 for a single month. I then discovered Lendocare where I could have booked 5 months for the same price. The delivery and collection service is faultless, and they operate a flexible contract which justs rolls over each month until you want to cancel. I fully recommend this company.

6 June 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you so much for the great review! We're so glad we could help!
LendoCare Team

Rated 5 out of 5 stars

Trip planned abroad and unexpectedly couldn’t walk

I had a trip planned to Rome which had already been booked. Just days before my trip my auto immune condition flared up. I was unable to walk.
I googled where I could find a wheelchair for hire. I felt this was the most cost effective, and efficient service. They allowed me to hire the wheelchair for a minimum of a week, whereas other companies minimum was 2 weeks.
They arranged next day delivery to any address if ordered by a specific time, which I think was 2pm.
The wheelchair arrived on time, clean and easy to set up. Lightweight so easy enough for my son who pushed me to carry and open/close.
The handling of the wheelchair was perfect, even on the cobbled roads of Rome.
It’s just been collected today.
The service was excellent, I can’t fault it at all. I would definitely recommend anyone requiring a wheelchair to use this company, you will not regret it.

30 May 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you so much for your review. We're very happy that we could help with your trip!

LendoCare Team

Rated 5 out of 5 stars

Ease of communication

Ease of communication, great quality of goods, and very speedy delivery of wheelchair. We hired a chair for my husband who has been going through extensive hip-revision surgery and then decided to buy it. Lendocare gave us a great price so we now have the luxury of this wheelchair whenever he needs it.

5 June 2025
Unprompted review
LendoCare logo

Reply from LendoCare

We're very glad our wheelchair could be such a help!

LendoCare Team

Rated 5 out of 5 stars

Great service thank you

Great service thank you. Easy to order and return. Great product as described. Met my requirements just when I needed it. Thank you. Keep going with your brilliant service!

30 May 2025
Unprompted review
LendoCare logo

Reply from LendoCare

You're very welcome!

LendoCare Team

Rated 5 out of 5 stars

Fab!!!!

Fab! Great communication and excellent chair! 5 star product 5 star customer service ! ⭐️⭐️⭐️⭐️⭐️

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round!

Once I discovered LindoCare to help me get around in a wheelchair after an ankle operation- it was smooth sailing!
The wheelchair was delivered and using it was really easy! I was able to shop, go to the hairdressers and go for walks with friends and family! The pick up was easy too. I would highly recommend!!!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordering and delivery were a breeze. The wheelchair we ordered was high quality and was perfect for our needs for a busy weekend at The London Marathon. It handled the busy streets with ease and meant my wife was comfortable and able to enjoy herself without the stress of walking around and becoming tired following illness. Pick up was bang on time. Would recommend to anyone.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful collection service and customer service

They were supposed to have arranged collection of wheelchair with DHL - DHL have failed to collect for 2 days in a row and I have a huge box sitting in my hallway - I paid £29.99 for the delivery/collection service and it has been useless! I am now not going to be home for the collection to be made and no-one is now responding to me and DHL are completely uncontactable. Terrible service don’t use Lendocare if you value your sanity!

24 April 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Hi, very sorry to hear this. I can see our team managed to sort out a collection for you.
We do our best to make sure our deliveries and collections are on time, but unforeseen delays can sometimes occur. We apologise for the inconvenience

LendoCare Team

Rated 5 out of 5 stars

Stress free wheelchair hire

It was so easy to book a wheelchair for my mother prior to our holiday it was delivered to the door of our holiday let, perfect! We wanted to extend it for an extra day and that was no problem.
We would definitely use Lendocare again.

4 April 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you so much for your review! Glad we could help

LendoCare Team

Rated 5 out of 5 stars

Booking the wheelchair was very easy…

Booking the wheelchair was very easy with prompt delivery. Box saved for collection day. The wheelchair and leg rest helped me through a long non weight bearing period following severe ankle fracture, giving me some independence back- cost per month great value during this time. Collection easy to arrange and picked up promptly on selected date.

4 April 2025
Unprompted review
LendoCare logo

Reply from LendoCare

Thank you for the feedback, hope your recovery has gone well

LendoCare Team

Rated 5 out of 5 stars

Leg break life saver

Broke my leg, and having ventured out on crutches to the cinema and a bar a few weeks later, I realised doing it on crutches was harder than I expected, so bit the bullet and hired a wheelchair. I selected the flexible open ended date option, which was ideal as I wasn’t how long I’d need it and how much I’d be venturing out. Every Friday I’d be charged £25 for the week. The chair appeared via DHL and was simple to unbox and put together (a kid could do it) I paid an extra fiver for a leg support which again was brilliant. Once I’d gotten my 2nd cast off and a boot put on I booked a date for the chair to be picked up, and just like that DHL arrived a couple days later and picked it up. I would definitely use them again as it was so easy to book and didn’t cost the universe, and more importantly the chair helped me get around a lot easier with my wife pushing me about, instead of struggling with awful crutches.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and great equipment

Great service - delivery and collection was very simple to arrange and prepare for. We needed to extend the rental at last minute and found it was very easy to do online. The wheelchair was in excellent condition and light enough to move around.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

BRILLIANT

It was easy to book and also Customer service was always available for last minute questions or change of delivery address. Highly recommended!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Very practical

Lovely wheelchair, smooth and easy to use. Arrived super quick within a couple of days, which was needed for a fracture clinic appointment!!
Easy to return too.

17 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look