Lendology CIC Reviews 

120
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I would so highly recommend. It’s been a huge relief to deal with a company that really does have ‘heart and mind’. Being a landlord can often mean having to jump through hoops when borrowing money an... See more

Company replied

Rated 1 out of 5 stars

Update: it appears that getting a loan with Lendology makes it impossible to remortgage your property because of the title restriction they place on your property. My mortgage broker can’t find a mort... See more

Company replied

Rated 5 out of 5 stars

Superb service. Lendology made the usually frightening experience of taking out a loan completely pain-free and satisfying. Their supportive team helped us every step of the way in affording and... See more

Company replied

Rated 4 out of 5 stars

The loans and process and paperwork and variety of payment methods were explained to me well. The only negative was that there were some delays from both Lendology and East Devon Council which made th... See more

Company replied

Company details

  1. Loan agency
  2. Alternative Financial Services
  3. Finance broker

Written by the company

Lendology CIC is not your typical lender. This innovative B Corp, social enterprise lender is fully regulated by the Financial Conduct Authority and is transforming how homeowners access finance. Working in partnership with local councils, Lendology offers a diverse range of financial solutions to meet various needs, including home repairs, improvements, adaptations, energy efficiency enhancements, and renewable technology installations. What sets Lendology apart is their commitment to financial inclusion. We take the time to view each client as an individual, making lending decisions not based on their credit score or financial history but their ability to afford the loan repayments in the context of their personal financial circumstances. * Since its establishment in 2005, Lendology CIC has disbursed over £22 million in council capital, revolutionising conventional lending practices and enriching homes and lives through affordable finance. Lendology CIC's dedication to transparency and accountability is evident through its Impact Reports. These reports provide insights into their contributions to the community and the environment, highlighting the positive impact they make in the lives of individuals and communities. Lendology CIC is more than a lender; it's a catalyst for change, providing responsible, inclusive lending for homeowners. Lendology CIC is a community interest company limited by guarantee, registered in England, company number 4512225. Registered address: Heatherton Park Studios, Bradford on Tone, Taunton TA4 1EU. Lendology CIC is authorised and regulated by the Financial Conduct Authority (675263) for credit regulated activities. * Representative Example (4% fixed interest rate, Representative 4.2% APR). Loans are subject to status and are typically protected by a Title Restriction. Borrow £5,000 over 60 months, £92.08 monthly repayments. Total amount repayable = £5,544.96, including £20 fee for registering the Title Restriction against your property at the Land Registry. The £20.00 fee is only payable if a loan is agreed by Lendology and you decide to proceed with a loan. We do not charge interest on the fee. A Title Restriction means that you may not be able to sell your home without our permission unless the loan is fully repaid. This is a financial promotion approved by Lendology CIC. Missing payments could affect your credit rating and ability to obtain credit in the future.


Contact info

3.4

Average

TrustScore 3.5 out of 5

120 reviews

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3.4

All reviews

(120)

1 review in the last 12 months

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Rated 5 out of 5 stars

My loan helped me out at a really…

My loan helped me out at a really difficult time. The process was really straightforward and the staff very helpful. Five star service.
My only problem initially who was finding a reputable Tradesman who was prepared to measure up and have UPVC windows and doors made without payment or a substantial amount being paid upfront. I was not in a position to do this and many companies would not proceed on this basis.
I was lucky that I found a reputable Sole Trader who was a relative of a friend of mine who was prepared to vouch for me. I can see this as a potential stumbling block for other people and needs looking into.

11 February 2022
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Reply from Lendology CIC

Hi Deb, we really appreicate the time you took to leave us such a wonderful review. We understand that finding trustworthy contractors can be difficult and take on board your feedback that may help future clients - Best wishes, Shannon.

Rated 5 out of 5 stars

What a great organisation

Such an easy process to get a loan for my oil top up. The staff were very friendly too. What a great organisation

4 February 2022
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Reply from Lendology CIC

Hi Lizzy, what kind words. Thank you so much for taking the time to leave us a review. Have a great day! - Shannon.

Rated 5 out of 5 stars

Staff very helpful and whole process…

Staff very helpful and whole process made easy. Thank you Lendology.

3 February 2022
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Reply from Lendology CIC

Thank you for leaving us 5 stars! We're glad you had a positive experience using our loan scheme. - Thank you, Shannon.

Rated 5 out of 5 stars

Super people

Super people. Made the whole process of the loan SO simple to understand. I would recommend Lendology to anyone.

2 February 2022
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Reply from Lendology CIC

Hi Avril, what wonderful feedback. We're so pleased that you found the process simple and that you would recommend the scheme to others. - Best wishes, Shannon.

Rated 5 out of 5 stars

Really nice to work with and very…

Really nice to work with and very responsive to emails/enquiries. Got a loan at low interest rate; very happy

2 February 2022
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Reply from Lendology CIC

Hi Jennifer, thank you for leaving us an excellent review. - Shannon.

Rated 5 out of 5 stars

Very straightforward way to help us…

Very straightforward way to help us maintain our bungalow without alot of hassle very pleasant staff ,Good rate for the money in our situation as pensioners on fixed income

2 February 2022
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Reply from Lendology CIC

We are delighted to hear your feedback. Thank you so much for taking the time to leave us a review. - Warm wishes, Shannon.

Rated 5 out of 5 stars

Incredibly fast decision

Incredibly fast decision, fantastic flexibility regarding repayment, human at the end of the phone line, what is not to like?

2 February 2022
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Reply from Lendology CIC

Hi Annemieke, what kind words. We're delighted that you had such a positive experience with our service. Thank you! -Shannon

Rated 5 out of 5 stars

Great Lendology !!

Great company to lend from !! Reliable !!

1 February 2022
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Reply from Lendology CIC

Hi Diane, thank you so much for your review! - Best wishes, Shannon

Rated 5 out of 5 stars
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Reply from Lendology CIC

Hi Derek, thank you for taking the time to leave us a review. We are so glad that you had an excellent experience using our loan scheme. Thanks - Shannon

Rated 5 out of 5 stars

Excellent service

Excellent service. Helped every step of the way by a lovely lady called Martine. Couldn't have wished for a better loan. Highly recommended.

31 January 2022
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Reply from Lendology CIC

Hi Rachelle, what a lovely review! We are pleased that we were able to support you with your home improvements. - Best wishes, Shannon

Rated 5 out of 5 stars

Thanks so much for your help

Thanks so much for your help. It's brilliant service special for Harriet Del Rey . Thanks so much.
Vilma Markevičiene

31 January 2022
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Reply from Lendology CIC

Hi Vilma, thanks for leaving us an excellent review! I will pass on your kind words to Harriet. - All the best, Shannon

Rated 5 out of 5 stars

Very good advice

Very good advice and thorough explanations. Courteous and professional.
Good time frame, prompt decision.

31 January 2022
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Reply from Lendology CIC

We really appreciate your kind feedback. Thanks for using Lendology. - Shannon

Rated 5 out of 5 stars

Fantastic scheme

Fantastic scheme, wish I’d known about it earlier.

31 January 2022
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Reply from Lendology CIC

Thank you for your excellent review Lisa. - Best wishes, Shannon

Rated 5 out of 5 stars

Great people

Great people, friendly, empathetic, just plain excellent.

31 January 2022
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Reply from Lendology CIC

Hi Colin, we are pleased that you had such a positive experience with our loan scheme. Thank you for leaving a review. - Warm wishes, Shannon

Rated 5 out of 5 stars

Great service

Great service. Easy to use and helpful staff

31 January 2022
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Reply from Lendology CIC

Thank you for taking the time to leave us an excellent review. - All the best, Shannon

Rated 5 out of 5 stars

Great organisation

Great organisation! After nearly 20 years of living in a cold house, every morning I wake up and feel so grateful that my house is warm. This is thanks to lendology. They helped me get the loan I needed to get a heat pump. Now my house is warm and my bills are less. They were supportive, efficient and I would really recommend them.

31 January 2022
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Reply from Lendology CIC

Thank you for your fantastic review. We are delighted to hear about the positive impact of the loan. It's great to hear that you're now warmer at home and have reduced energy bills. - All the best, Shannon

Rated 5 out of 5 stars

No issues at all

Simple forms, provided income evidence. Decision within a few days, Very friendly staff.

31 January 2022
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Reply from Lendology CIC

Thanks for your excellent review, Nick! We are pleased that we were able to support you with making essential home improvements. Thanks for your feedback - Shannon

Rated 5 out of 5 stars

Very supportive process

Very supportive process, which was prompt and straightforward.

31 January 2022
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Reply from Lendology CIC

Hi Chris, thank you for your kind words. - Best wishes, Shannon

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