Contacted the company after my Lenovopad 5 laptop battery stopped working. Great quick response in relation to the chat function and choosing the right battery. Also asked to reconnect them once the p... See more
Company replied
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Review summary
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Lenovo X280 Thinkpad failed. On line advice suggested battery controller, within the battery. I reckoned it was worth speculating £33 to see whether a new battery would solve the problem.It did and al... See more
Company replied
Needed to find a battery for a particularly tricky model (2 possible slightly different shapes). The company emailed to double-check, and sent the perfect part, tools included. Good service, great val... See more
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Battery purchases make me uneasy. Exploding ebikes are one of the leading causes of fires near me. However, various manfacturers don't make the sort of batteries I need anymore, say where I've migrate... See more
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Company details
Written by the company
Discover LenovoBatteryShop – Your Ultimate Lenovo Battery Destination! We provide tens of thousands of high-quality Lenovo replacement batteries. 30-Day Money Back Guarantee & 12-Month Warranty. Buy with Confidence!
Contact info
Unit 2, Prologis Park, Arenson Way, LU5 4RZ, Dunstable, United Kingdom
- service@lenovobatteryshop.co.uk
- lenovobatteryshop.co.uk
4.4
Excellent
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick Delivery
Ordered battery Monday evening. Delivered Wednesday lunchtime. Fitted and working well.
22 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for sharing your experience! We're thrilled to hear that your battery arrived promptly and is working well. If you need any assistance in the future, don't hesitate to reach out.
Best regards,
lenovobatteryshop.co.uk Team
Great service
Great service. Quick delivery, came with tools, and really good battery quality - run battery report and it shown it's full capacity 🙌
20 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the quick delivery, the included tools, and the battery quality. If you need anything else in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
lenovobatteryshop.co.uk Team
Good battery at a fair price
Good battery at a fair price and delivered quickly.
8 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your positive feedback! We're glad to hear that you're satisfied with the battery and our service. If you need anything else, feel free to reach out.
Best regards,
lenovobatteryshop.co.uk Team
No customer service
I ordered a battery after looking the one I needed with Lenovo.
So I ordered one from this site. When it came it was clearly the wrong one. So I asked to return it with the intention of buying the correct one. However total radio silence so I am stuck with a battery I can't use.
14 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
I’m really sorry to hear about your experience and the inconvenience it’s caused you. It's certainly not the level of service we aim to provide. If you haven't yet received a response, I recommend reaching out again to our customer support team directly through our official channels. We will do our best to resolve the issue promptly and ensure you get the correct battery or a refund. Thank you for your patience!
Best regards,
lenovobatteryshop.co.uk Team
Couldn't Input my shipping address in…
Couldn't Input my shipping address in Scotland I got the we do not ship to that address message any time I had to order. To be fair the customer service advised me each step of the way I had to put in a different post code to order then inform them of my order number after I paid then they changed the post code to the correct one after I ordered for the battery to then be shipped to my correct home address. Seemed a bit strange and an extra step, why won't their system confirm a shipping address in Scotland? I've read other reviews about people receiving the wrong batteries I'll see how my battery goes in my laptop.
6 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you encountered with the address issue. We understand how frustrating it can be when the system doesn't accept certain addresses correctly. Your feedback is very valuable, and we will look into improving our address validation system to avoid such complications in the future.
We're glad to hear that our customer service was able to assist you and guide you through the process. As for the battery, we hope it works perfectly in your laptop. If you experience any issues or have further concerns, please don't hesitate to reach out to us, and we'll make sure to resolve it promptly.
Thank you again for your patience and understanding!
Best regards,
lenovobatteryshop.co.uk Team
Zero complaints. Great service.
Ordered a replacement battery for my thinkpad x280 and it was good value and delivered promptly. Installation was easy and has more than doubled the life of the old battery.
Would use again!
13 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your feedback! We're glad to hear that the replacement battery for your ThinkPad X280 was a good value, delivered promptly, and easy to install. It's great to know it has significantly improved your battery life.
We appreciate your support and look forward to serving you again in the future! If you have any questions or need assistance, feel free to reach out.
Best regards,
lenovobatteryshop.co.uk Team
Ordered a battery - received a different incorrect model
Ordered a battery. Received an entirely different and incompatible model ten days later. Went to chat to their support. Unable to issue an RMA number in line with their return process, want me to send the battery back at my own expense and then hope to have this refunded later.
I will be claiming a full refund through PayPal. Shambolic.
11 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
We sincerely apologize for the inconvenience caused by this situation. Receiving an incorrect and incompatible model is not the experience we aim to provide. Our goal is always to ensure a seamless and satisfactory resolution for our customers.
Your feedback regarding the return process is duly noted, and we will review our policies to address such issues more efficiently in the future. If there’s anything further we can do to assist, please reach out directly to our customer support team. Thank you for bringing this to our attention.
Best regards,
lenovobatteryshop.co.uk Team
Choose the right battery then very good.
Having taken care to check which of the 6 different types for my Lenovo laptop and ordered, I was delighted to get it in 2 days. Changing from the elderly to the new battery took less than an hour; this is the first use using the new battery (after fully charging it) which close to doubled the fully charged state). It seems to be working faster. Packaging good.
11 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your positive feedback! We're so glad to hear that the new battery for your Lenovo laptop is working well and that the installation was quick and easy. We take pride in ensuring our products meet your expectations, and we're happy the battery has improved performance. If you have any further questions or need assistance, feel free to reach out.
Best regards,
lenovobatteryshop.co.uk Team
It's been a cavalcade of incompetence…
It's been a cavalcade of incompetence and accusations. I ordered batteries using the manufacturer part numbers. They shipped the incorrect batteries out, and them accused me of ordering the incorrect items until I provided evidence to the contrary. At this point they shipped the incorrect battery again. I will not use them ever again. The customer service is a joke, and clearly their order system is so broken they can't even fulfil orders to correct mistakes.
8 January 2025
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
We’re sorry to hear about your negative experience. It’s concerning to hear about the issues with incorrect shipments and the challenges you faced with customer service. This is not the level of service we strive to provide. We would like to investigate this further to understand what went wrong and ensure it’s resolved. Please provide your order details so we can address this matter promptly. Your feedback is valuable and will help us improve. Thank you for bringing this to our attention.
Best regards,
lenovobatteryshop.co.uk Team
it is easy to install
it is easy to install, 100% worth. Thannks for providing tools.
25 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your feedback! We're glad to hear the installation was easy and that you found the included tools helpful. Enjoy your new battery!
Best regards,
lenovobatteryshop.co.uk Team
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your feedback! We're delighted to hear that the delivery was quick and the battery is working well. If you need any assistance in the future, feel free to reach out!
Best regards,
lenovobatteryshop.co.uk Team
battery arrived on time and well…
battery arrived on time and well packaged. Installation was straight forward but the supplied screwdiver was not a good fit to the battery screws inside the laptop (hence loss of star) but I manged to get round the issue. Currently depleting the battery (as per instructions) and then will repeat. All looking good
23 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your feedback! We're pleased to hear that your battery arrived on time and installation went smoothly. We appreciate your note about the screwdriver; we’ll look into improving the tools provided to ensure a better fit. If you have any further questions or need assistance, don’t hesitate to reach out. We hope the battery continues to perform well for you!
Best regards,
lenovobatteryshop.co.uk Team
Five stars
Super fast delivery and it works well. It is the second MIIX battery I've gotten from them with the previous one lasting for a couple of good years. With my use and their price the extra life it got me was worth every peny. 100% recommended.
16 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with the battery and our service. It's great to know the previous battery served you well for years, and we’re glad to provide you with a reliable replacement. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
Best regards,
lenovobatteryshop.co.uk Team
A happy customer!
The battery I received was the mirror image of the one I ordered. Customer service immediately rectified the issue. I now have the correct battery installed and laptop working. A happy customer! I would use this company again..
16 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your understanding and for giving us the opportunity to make things right! We're glad to hear that the issue was resolved promptly and that you're now satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again in the future!
Best regards,
lenovobatteryshop.co.uk Team
Battery arrived when promised was…
Battery arrived when promised was exactly what I ordered took 30 minutes to install. What more could one ask for?
10 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your excellent feedback! We're glad to hear that the battery arrived on time as promised and that it was exactly the product you ordered. Your satisfaction is our top priority, and it's music to our ears when a customer is happy with the service and the product.
We appreciate your mention of the efficient delivery and the ease of installation, which took only 30 minutes. It's our aim to make the process as smooth and hassle-free as possible for our customers.
If you have any further needs or questions, please don't hesitate to reach out. We're here to help and ensure your experience remains positive.
Thank you for your business, and we look forward to serving you again in the future.
Best regards,
lenovobatteryshop.co.uk Team
good battery good service
10 December 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for your kind feedback! We're glad to hear you're satisfied with the battery and our service. If you ever need anything else, don't hesitate to reach out!
Sincerely,
lenovobatteryshop.co.uk Team
This low-cost laptop battery works fine
This low-cost laptop battery replacement isn't the original Lenovo battery (no logo) but it is identical as far as I can see. I needed a new battery for my Thinkpad X1 Extreme. It's fairly easy to replace. LenovoBatteryShop provided instructions on a QR Code link but not for this particular battery (L17C4P72). It's pretty intuitive though. One thing not mentioned anywhere is that Lenovo tell you to disable the internal battery first. You power off the laptop, remove power cord, start it up pressing F1 to get to BIOS, find the Battery option and disable it. The machine immediately powers down. If F1 doesn't work, you can get to the BIOS through a recovery restart - I had to do that. Anyway, take the bottom off with a decent jeweller's screwdriver and you'll see the battery. Avoid static by not wearing scratchy sweater and earth yourself beforehand by touching a water pipe (just in case). LenovoBatteryShop give you a little black plastic lever for removing the battery plug. Take a photo first so you know how it goes back. Find a video if you can showing you how to lever off the plug. I did it VERY gently and it popped out (that was the nerve-wracking part!). If you break the connector you're in trouble so take care. Now remove the battery screws and any thin wire(s) running along the back. The battery lifts out. Put in the new one and fix it with the screws. Put the thin wire back if need be. Now you need to get the plug back in. It's tricky and I had to kink the ribbon back a bit, but once you have it aligned it snaps back in firmly. Don't force it. Bottom back on and start it up. I am typing on the machine now and battery has charged to 100% successfully. Conclusion: a bit scary to do but it works perfectly.
30 November 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for providing such a detailed review of your experience replacing the battery for your ThinkPad X1 Extreme! We're glad to hear that the battery is working perfectly and that the process, while nerve-wracking, was ultimately successful.
Your tips about disabling the internal battery through BIOS, avoiding static, and handling the battery connector with care are incredibly valuable for others who may be attempting a similar replacement. It’s great that the instructions and tools provided, along with your own resourcefulness, helped make the process manageable.
We appreciate your thoughtful and thorough feedback! If you need any further assistance or have questions in the future, don't hesitate to reach out.
Sincerely,
lenovobatteryshop.co.uk Team
Good customer service
Just a warning, got an extended battery for the thinkpad x270, the battery functioned but underclocked the CPU, might just be an issue with my model though, customer service responded quickly and offered either a replacement or refund, refund went through in around 2 days, I hope the other batteries don't do the underclocking though
27 November 2024
Unprompted review
Reply from LenovoBatteryShop
Dear Customer,
Thank you for purchasing on our website.
Your satisfaction is of great significance to our business.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
Our customer service contacted you via email to solve the problem, pls kindly have a look.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Sincerely,
lenovobatteryshop.co.uk Team
Delighted
The Chromebook battery arrived two days after I placed the order. Never having installed one before I had fitted the new one within an hour. After charging, all is well. Very pleased.
RPE
21 November 2024
Unprompted review
Reply from LenovoBatteryShop
Dear customer,
Thank you for your great feedback, We're so glad to hear that your Chromebook battery arrived quickly and that the installation process went smoothly for you, even though it was your first time. It's great to know everything is working well after charging. If you ever need assistance again, feel free to reach out. We appreciate your trust and look forward to serving you again!
Sincerely,
lenovobatteryshop.co.uk Team
Battery exactly as advertised
Battery exactly as advertised. Nice that tools were included. Seems to perform perfectly.
22 November 2024
Unprompted review
Reply from LenovoBatteryShop
Dear customer,
Thank you for your positive feedback! We're delighted to hear that the battery met your expectations and that you appreciated the included tools. It's great to know it's performing perfectly. If you have any questions or need assistance in the future, feel free to reach out to us.
Sincerely,
lenovobatteryshop.co.uk Team
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