Delivery service was poor. They refunded the shipping costs but still don’t make a difference. I wouldn’t buy from them again. Lens quality is also below average
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time ordering from this company and was pleasantly surprised! Very affordable year long lenses and being UK based meant I got my order quicker than a lot of other lens sites I've used before.... See more
Company replied
I was looking for some red lenses for my first Halloween ever and I found a pair perfect fir my demon costume. Lensmate choice fur red styles was wide but the Twilight Bella Red contact lenses were m... See more
Company replied
At first i struggled to get lenses in the colour i wanted due to them being out of stock rapidly, however they were very quick to respond, communicate well and solve my problem by offering me a variat... See more
Company replied
Company details
Written by the company
LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.
Contact info
Unit 16 Roundhouse Court, Buckshaw Village, PR7 7JN, Chorley, United Kingdom
- 01257 781 168
- hello@lensmate.co.uk
- lensmate.co.uk
Breach of guidelines
great lenses, great shipping
arrived super fast ! good lenses, amazing price. will 100% buy again

Reply from LENSMATE
I ordered contact lenses from here and…
I ordered contact lenses from here and the moment I put them in my eyes stung so I immediately threw them away. Almost 3 months later and I’m still suffering with the consequences of buying from this place. I developed severe periocular dermatitis and blepharitis and I have severe light sensitivity. I wouldn’t want anyone going through this so please be careful!! Don’t believe the fake reviews

Reply from LENSMATE
Not only do the contacts come within a…
Not only do the contacts come within a few days but they are also AMAZING quality!!! They’re so comfortable and they don’t obscure my eyesight at all!!!

Reply from LENSMATE

Reply from LENSMATE
Great Service and product
I ordered these for my son's world book day. They came really quickly and were well packaged. Lots of gratitude for us giving them the bsuiness which was a lovely touch. Would definitely use again!

Reply from LENSMATE
What an amazing gadget just wish I had known about it before.
What an amazing gadget just wish I had found this sooner.

Reply from LENSMATE
Very good service
Very good service, fast, efficient and very comfortable to wear, my eyes are very sensitive too, highly recommend

Reply from LENSMATE
Amazing Lenses with Thoughtful Packaging and Fast Delivery!
I recently purchased a pair of lenses, and I am beyond impressed with the entire experience! From the moment I received my package, I could tell that a lot of care and attention had been put into every detail.
Packaging & Extras
The lenses arrived in a beautifully packaged box, complete with a lens case for storage—a thoughtful addition that makes handling them so much easier. To my surprise, the seller also included a thank you note and a little bag of Haribo sweets, which was such a lovely and personal touch. These small gestures truly made the unboxing experience feel special.
Shipping & Price
I was also amazed by the super-fast delivery—they arrived much quicker than expected! And considering the incredibly affordable price, I was a bit skeptical at first, but they have completely exceeded my expectations.
Lenses Quality
Now, onto the lenses themselves—they are absolutely stunning! They look incredibly natural, feel comfortable, and blend seamlessly with my eyes. I’ve tried many lenses before, but these are by far one of the best I’ve ever worn.
Final Thoughts
This was an all-around 5-star experience! The combination of great packaging, thoughtful extras, fast delivery, affordability, and high-quality lenses makes this a purchase I would highly recommend to anyone. I will definitely be ordering again!

Reply from LENSMATE
Amazing contact lenses
Absolutely amazing contact lenses, i have ordered many in the past but never seemed to find any i liked as they did not looked natural enough for me as i tend to go for a natural look or they were uncomfortable .. but these are by far my favourite as they have that natural look i have been looking for and are very comfortable and fast delivery was a bonus!! definitely will be ordering from here again!!!!

Reply from LENSMATE
these are the best contacts i have ever…
these are the best contacts i have ever got! so comfortable and soft, they’re also beautifully packaged and shipped. i also got the lens solution and contact case and both are perfect, the contact case is well made and amazing quality and the lens solution is fantastic to use. Overall 11/10 i will be purchasing again!

Reply from LENSMATE
3rd time ordering & once again they…
3rd time ordering & once again they arrived super quick. Love the cute little present of a little bag of sweets 🖤
Great range of colours, both natural & dramatic, great for cosplayers too.
Hoping for a particular one to come back in stock, can't wait to order again.
Thank you for such great service 🥰

Reply from LENSMATE
Fast delivery, amazing lenses
Fast delivery, I had to pay the international shipping fee (from UK to Italy) but otherwise all great.
The lenses are gorgeous, I bought the blue nebula ones for a Nico Robin cosplay! Thanks!

Reply from LENSMATE
Excellent
Brilliant service arrived quickly and a brilliant fit really happy with my contacts

Reply from LENSMATE
What a lovely small business
What a lovely small business, I am glad I purchased from here. They even put little bags off sweets in my order as a thank you. No fault of the company’s but I ordered the wrong colour. Received the next day. Would recommend

Reply from LENSMATE
Arrived really quickly
Arrived really quickly , with great quality choice and service. The added touch of the sweeties made me smile all round great. i will be using your services again and again :)

Reply from LENSMATE
The contact lenses hurt my eyes…
The contact lenses hurt my eyes immediately and I had to throw them away after 10 minutes. My eyes hurt for around 48 hours after this.
I have worn cosmetic contact lenses from other companies in the past and managed to keep them in all night so I'm not sure what the difference is with this brand.
EDIT IN RESPONSE TO LENSMATE....
Despite the reply from lensmate about soaking them for a day in advance. There were no instructions stating this and surely the solution the contact lenses are stored in already should be safe to use, the same as usual everyday contact lenses. They arrive in solution and then you put them in your eyes, with clean hands, before applying make up, yadayadayada.
I worked in opticians for over six years so please do not bullshit me about how to wear them.. your contact lenses were awful and overpriced compared to others....end of story.

Reply from LENSMATE
Super impressed with delivery time and…
Super impressed with delivery time and packaging! Response time with query dealt with efficiently and friendly I formative response. Love the range of colours especially for a party vibe but also do neutral colours if you just fancy a change in daily life. Comfortable to wear once you get the hang of putting them in

Reply from LENSMATE
This is the best place EVER to buy…
This is the best place EVER to buy contacts. They always ship super quickly, and I’ve bought multiple times to confirm this, and are packaged super well! They constantly update their website with a range of lenses, and the lenses are always comfortable and well packaged. I’ve never bought from a place so caring before, and I would recommend them above all for lenses!

Reply from LENSMATE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.