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Rated 1 out of 5 stars

I have waited over a week to receive my lenses. No reply to my emails from Tipsa the courier service who did not deliver my lenses. I have waited all day for a reply from lentiamo to my many emails... See more

Company replied

Rated 5 out of 5 stars

Fast and Quality Service! Annielys was very responsive. I couldn’t receive my parcel due to issues with the delivery service in Spain, Tipsa, but she took the initiative to contact them so I could... See more

Rated 5 out of 5 stars

For the first time in Spain, I ordered contact lenses. I chose Lentiamo.es to order my lenses from because their reviews were very good and the website is very user friendly. It is an excellent compan... See more

Company replied

Rated 5 out of 5 stars

I always go here for the best prices and delivery is usually much quicker than they say on their webpage. Never had a problem with ordering my lenses from here.

Company details

  1. Contact lenses supplier
  2. Sunglasses shop

About Lentiamo.es

Written by the company

¿Quiénes somos? Lentiamo es la óptica online líder del mercado en lo referente a gafas de alta calidad, precios justos y una experiencia de compra sencilla. Impulsado por un enérgico equipo de optometristas, asesores de clientes y entusiastas de las gafas, Lentiamo ofrece monturas modernas con cristales de alta tecnología, gafas de sol de diseñador y lentillas. Las marcas de gafas y cuidado de los ojos en las que confiamos La creciente gama de ayudas visuales y accesorios de moda de vanguardia en Lentiamo comprende marcas de renombre como Ray-Ban, Michael Kors, Emporio Armani, Carrera y muchas más. Los usuarios de lentillas pueden elegir entre una amplia gama de conocidas marcas como Acuvue, Biofinity, Lenjoy y DAILIES producidas por fabricantes de renombre como Alcon, Bausch & Lomb, CooperVision y Johnson & Johnson Así es como proporcionamos una experiencia de compra óptima Puede elegir entre una variedad de monturas para mujer, hombre y unisex, especificar la prescripción deseada y seleccionar el recubrimiento que prefiera, todo ello en cuatro sencillos pasos. En Lentiamo ofrecemos excelentes filtros de luz azul, recubrimientos antirreflejos y protección hidrofóbica. Todas las ayudas visuales personalizadas son confeccionadas internamente por optometristas profesionales y se entregan en su domicilio de forma gratuita. Lo que usted paga por modernos soportes visuales y servicios de optometría Como tienda online, podemos ofrecerle productos hasta un 50% más bajos que los ópticos regulares. Además, todas nuestras gafas graduadas, gafas para la luz azul y gafas de sol son enviadas directamente a los domicilios de nuestros clientes de forma gratuita. Por lo tanto, solo paga por calidad real y un acabado de primera clase, no por recargos innecesarios. Le asesoramos de forma amable y profesionalmente Para preguntas y solicitudes, los clientes de Lentiamo cuentan con el respaldo de un equipo de amigables expertos que se esfuerzan por proporcionar una experiencia fácil y transparente al cliente. Siéntase libre de navegar por nuestra tienda y no dude en contactar a nuestros profesionales al 910 601 638 o a info@lentiamo.es.

Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I unfortunately ordered the wrong…

I unfortunately ordered the wrong prescription for my right eye.
Not impressed with the response that you couldn't take back an opened package with 2 lenses taken out of it.
and to receive the correct prescription I would need to buy another box.
As a first time customer it didn't impress me
I was hoping that maybe as a gesture of good will you might have sent me a box of the correct prescription

26 December 2021
Lentiamo.es logo

Reply from Lentiamo.es

Hello,

We apologize for this situation. As we informed you via email, our Terms & Conditions prohibit us from accepting open boxes since it is a medical product, and it cannot be resold.

We are deeply sorry for this situation.

If you have any more questions, please let us know through info@lentiamo.es

Have a great day

Rated 5 out of 5 stars

I started using Lentiamo when the…

I started using Lentiamo when the pandemic started and was very surprised when they got delivered within 2 days despite the obstacles.

Recently I ordered lenses for a homeless lady who had her glasses stolen, Lentiamo checked in with me before to make sure the order wasn't incorrect given the different prescription.
After explaining the reason, they even added products to the purchase to help the lady in need.
Top customer service!

8 October 2021

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