Leodis Stairlifts Reviews 

Great staff great company can’t recommend highly enough. Super prompt service Stair lift fitted within 48 hours of contacting office. Lovely lovely staff from Lindsay in the office to the gentleman that came out to survey and the gentleman who installed. Quick efficient easy to understand and no pressure from anyone 11 out of 10

Great Stairlift Installation – Highly Recommend

Really impressed with the whole experience from start to finish. Booking the appointment was easy and the office team were friendly and helpful. Chris came out to do the survey and was very thorough, making sure everything was just right.

Jonny did a brilliant job with the installation and took the time to show my mum how to use it properly. She’s loving it and it’s given her independence back after a recent fall—she’s on it all the time!

Lindsay followed up with a lovely call to check everything was okay, which was a nice touch. It’s reassuring to know we’ve got support if we ever need it.

Great value, excellent service, and a team that genuinely cares. Would definitely recommend :)

Friendly, efficient, knowledgeable and professional advice from the initial phone call enquiry to the installation and after care service. Would definitely recommend. A*****

From the very first phone call speaking with staff , such a professional and caring company to deal with .
Allan Richardson was extremely reasuring, explaining all the necessary points which we needed to be aware of. Dan the engineer who fitted the stair lift, was so helpful and patient with my father .
A wonderful company to deal with. Would highly recommend

I posted on the website that i needed a stairlift for my mother on a Sunday evening and got a call back within 10 minutes. I spoke to Claire and arranged a visit for Thursay. She turned up early. Gave us all the options and once chosen arranged an appointment to install 5 days later. The engineer was very efficient In installing the stairlift and explained how to use it. He nade no mess and cleared away all the packaging. Would recommend this company to anyone who needs a stairlift installing.

My dad was coming out of hospital and needed to get a stairlift fitted ASAP I rang leodis stairlifts as they were recommended by a family member. I rang and got a appointment to visit to look measure and get a quote the next day we were really impressed with the efficency and time that suited us .
Allan came on time smart ,presentable friendly and so helpful and informative and explained everything to where it would go ,how they fit it and how it works gave us all the information of cost to buy and rental how long it would take to install there was no pushing to go with them at all I said I was happy with the quote but I had to speak to my father Allan gave me a brochure to show my dad with all details to show him .
My dad was really happy with the quote and price and wanted to go ahead and buy one,I rang leodis syairlifts with the number Allan left and the customer service team were really helpful and knew how quickly we needed 1 and gave a date and time that was convenient for us which was 2 days later .

On the day of fitment Martin arrived to supply and fit stairlift we was told could be few hours martin came was smart ,friendly and got on with the job straightaway Martin did a excellent job and it looks really nice ,neat and no mess Martin cleaned up after himself and explained to us how it worked and what to do if errors came up on stairlift and left us a instruction manual of codes for the stairlift ,he even asked my dad if he wanted a go to see how it felt and showed him how it worked so my dad could understand and took the time and showed my dad respect and was patient and really nice with him .

We would highly recommended Leodis stairlifts 100% to family and friends and anyone that asks .
We even got a call a week later to see how everything is with the stairlift .
So if you have a loved one who needs a stairlift don't hesitate to contact Leodis stairlift you won't be disappointed definatley give give them 5 stars they are 10 out of 10 .

Thank you Leodis stairlifts made our life's so much better my dad can now have a shower and be safe with no worry of him getting upstairs .😁

Great advice and recommendations from the start. Fitting went smoothly and in a timely fashion and fitters were polite and efficient. Mum hates any technology but manages to use the stair-lift fairly easily. Would highly recommend.

From the minute I rang the office and spoke to Martin, I felt like someone was actually listening to the needs of my parents, Martin arranged for Claire to come out and visit us, she was very polite, knowledgeable and most of all made my parents feel human, she made them feel like a stairlift was normal and not something you need because they was getting older. We were requiring the stairlift to turn slightly at the bottom of the stairs as well as the top, straight away, Claire said “no problem” ( we had 2 other companies out, that told us it wasn't possible). Within 5 days we had gone from an initial phone call, home visit, stairlift being installed. The installation lads were top class, they were very chatty, explained everything they were doing and made my parents feel relaxed and in safe hands. I would highly recommend Leodis,

Probably like most people having to make a decision to have a stairlift, looking at the practicality of it working in your home, the costs and most of all your parents needs, all this is a massive learning curve and a worry, especially when you have had other companies out that didn't give you much confidence. I really wish I had rang Leodis first, every single person I spoke to within this company was amazing and made everything really simple.
A big massive THANK YOU. First class service

The purchase and installation were fine. When the stairlift stopped working, at 1 year and 12 days from new (and just 10 days from it's first service when it was found to have a faulty electrical contact on the runner frame), the out of hours callout response was equally professional but only after I'd spent some time ringing every LEODIS contact number I could find on their website until I finally managed to get through to a lady called Claire on there Newcastle number. She explained that the automated answerphone must not have been switched to out of hours response. Claire quickly managed to contact an engineer who subsequently contacted the duty engineer who arrived within 1½ hours of speaking to Claire. However, the failure and need for replacement of batteries and a circuit panel together with callout charge was quoted at about £600 to £700. He opined that the faulty electrical contact found on the first service probably contributed to an early degradation of the batteries. The engineer explained that only the batteries and the panel would be covered by a further 1 year warranty and recommended that I pay £1000 for the whole carriage assembly to be replaced, which would give a more comprehensive warranty. Having bought a new stairlift on 13 Jun 24, I really had not expected to pay so much for a repair just 10 days out of its 1 year warranty.

From start to finish we were very happy working with this Company who had been recommended to us by a neighbour.

The installation went very smoothly on the day and was done quicker than we were expecting.

The lift is easy to use and gives us peace of mind that Mum can easily get upstairs now.

On a Friday afternoon 2 weeks after installation my stairlift developed a small but unusual problem. It did not affect the functioning or safety of the lift. However, the next morning I rang Leodis. I'm pleased to say that within a few days an engineer visited. He spent time investigating the problem and a new part has been ordered. Thank you Leodis

Mum had a bit of a fall and ended up with a fractured pelvis which made moving around very difficult and couldn’t use the stairs without assistance. My mum had heard about Leodis stairlifts from a neighbor so we got in touch with them. I spoke with Martin who was very pleasant to speak to. He arranged for a representative to call and see us. Claire arrived on time and smartly dressed. She spoke to us in a way that made the info about the lift and benefits easy for us to understand. A very professional young lady. She measured and priced there and then. Mum was happy to order it and within a couple of days it was fitted by John who again was respectful and very professional. The lift only took 2 to 3 hrs to fit and without any mess. Mum loves the lift, it’s made life so much easier for her. We would have no hesitation in recommend Leodis. Thanks for making a difference👍👍👍

I can recommend this company 100%. (Littleborough Branch). They were fantastic from start to finish and was able to urgently fit my mothers stairlift. Allan was extremely helpful and a pleasure to deal with. The stairlift looks brand new as we decided to choose the reconditioned one which I am so glad we did as its working perfectly and we are very pleased with it. Thank you once again for all your help!

We needed a stairlift fitting urgently for my mother. After getting three quotes (not just for price, but for quality and speed of fitting), we were delighted to choose Leodis (Sunderland) and they didn’t disappoint. The price was good and the lift was fitted two days later. My mother is over the moon with the added mobility this has given her. Thank you Leodis.

From first phone call with Martin, to Russell coming out to give us a survey to the install with Ryan, nothing was too much trouble , no pressure. Russell spent time talking over all options for my mam. Ryan worked none stop and very clean and tidy worker, Best thing we ever did great service from start to finish. very happy. Thank You and only a phone call away if you have any problems .

From initial contact with Leodis Stairlifts to the actual installation, I couldn't have been more satisfied, both the survey and then installation were carried out very professionally, and everyone turned up at the appointed times, all in all I'm very happy to recommend Leodis Stairlifts.

Wow what a service. From initial contact to Allen coming to survey and talk about different options, and then fitting all within a week. Great service fitting and explaining how it all works. Could not have gone better.

I am completely happy/satisfied with the service I received. All the staff were happy and helpful and went above and beyond. My surveyor, Alan had the patience of a saint with me. Nothing was too much trouble.

Great service overall from sales adviser Allen to technician Dan. Made everything so easy and were a great help.

Superb service.Polite and Super fast installation. On time friendy fiiters..no mess.Highly recommend this company.