This company is a scam - they also do ‘active wear’ claiming cellulite reduction with a 30 Day Satisfaction Guarantee. I returned my package exactly as they direct (extremely poor quality of material... See more
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I bought a necklace and a bracelet pink gold plated. They are so beautiful and elegant and I am 100% satisfied about my order. Shipment took about 2 weeks, I live in Italy and company is from Switzerl... See more
Company replied
My feedback is negative as I never got my order, it's almost 3 months and the customer service always replies to my emails by telling me that they apologize and ask me to wait longer even though I... See more
Company replied
I ordered 3 times jewelry from Leo Mazzotti and twice I was really satisfied with everything- delivery and quality of jewelry. Last time I made an order in July and I still didn't receive it! Wrot... See more
Company details
Information provided by various external sources
The official store of Leo Mazzotti bracelets : Bracelets combining chic and elegance for fashionista from all around the world. Free Worldwide Shipping.
Contact info
Switzerland
- leomazzotti.com
2.4
Poor
963 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item never delivered
I ordered the necklace almost 4 months ago and it has not been delivered to me yet. I asked for a refund but they refuse and they keep sending me copied emails that the product has been sent. I am frustrated how deceived I am and will never ordered from LM again.
21 October 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Dorotea,
We are so sorry about this situation. Our teams respond to all requests within 24 hours. To do this, please fill out our attached contact form : https://leomazzotti.com/pages/contact
We hope to be able to fix this situation very soon!
Have a nice day,
Julie D.
Customer Support at Leo Mazzotti
Exelent esperienze ad Amazing jewlery
I bought Amazing jewllerys on Leo Mazzotti shop on line.
The team has been very kind and the jewllerys are amazing!!!
I ' ll sure buy very soon others jewlery because are great!
Thanks to Leo Mazzotti.
8 October 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Martina,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Average quality
The quality of the jewels are not great. The ambassador program is a hoax. They say you will receive a bracelet every time someone buys with your code, but this is not true. I have contacted the customer service about this and they deny the problem.
6 October 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
We are so sorry about this situation. Our teams respond to all requests within 24 hours. To do this, please fill out our attached contact form : https://leomazzotti.com/pages/contact
About the ambassador program, we give a free jewelry to everyone who sell something with their personal code. If you don't receive your free jewelry, please fill the above contact form too.
We hope to be able to fix this situation very soon!
Have a nice day,
Julie D.
Customer Support at Leo Mazzotti
Great bracelets
Great bracelets. Came within 10 days, very quickly. They are so shiny under the sun and so light
29 September 2021
Unprompted review
Love love love
Fast delivery, simple and great jewelry! Just love it. ♥️
18 September 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Great jewellery
Great jewellery! The gold is great quality, very simple staple pieces and free shipping!!!
13 September 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Joyce,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
I’m soooo in love with the jewelry😍 It…
I’m soooo in love with the jewelry😍 It was surprisingly super fast delivery. For someone that can’t actually wear fake earrings Leo Mazzotti is perfect for you. I looove the simplicity and overal look! Thank you Leo Mazzotti 🤗💕
11 September 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Nina,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
My favorite jewelry 🥰 perfect quality…
My favorite jewelry 🥰 perfect quality , very quick delivery !! The most beautiful jewelry I loved them
5 September 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Hara,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Hello everyone
Hello everyone! I wanted to leave my feedback saying that, Leo Mazzotti jewels are beautiful of excellent quality!
apart from having problems with the delivery! but it was the fault of the situation for the covid19, with the couriers and the Italian customs,
I was followed by the support team! in an exceptional way! I received a wonderful trait and they were always very kind and helpful with me to solve any problem I had!
I absolutely recommend Leo Mazzotti Jewels! it's really worth it! excellent Team!
2 September 2021
Unprompted review
I love it
I love the jewelry so much! Everything is so pretty. The Team is so friendly i will definitely buy something from there again!!
27 August 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Yulia,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
I love it
I love it! So delicate.. Wears perfect..
I will take note for a special present...
27 August 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Carola,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Pink gold plated necklace and bracelet
I bought a necklace and a bracelet pink gold plated. They are so beautiful and elegant and I am 100% satisfied about my order. Shipment took about 2 weeks, I live in Italy and company is from Switzerland. Jewels come with a little fabric bag where to keep and protect them and a guaranteed certificate. Customers service is very good and they are kind and helpful. I absolutely recommend this company.
25 August 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Eleonora,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
I am very excited about my new jewelry
I am very excited about my new jewelry. they are qualitative and very delicate. I can match them to any outfit, at any time of the day.
10 August 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Ioana,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Gorgeous jewelries. Super cute and beautiful
The jewelries I got were really cute and beautiful. For a person with quite thin arms the bracelet fits absolutely perfect! And the earrings I got are really light and easy to wear! The jewelry were safe packed for the transport.
4 August 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sassi,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Leo mazzotti review
Leo mazzotti jewels are elegant and refined. The shipment was very fast and safe and since I wear these jewels I have received many compliments. I've been shopping with them for 2 years now and they haven't failed in delivering the best service. I highly recommend:)
30 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
In Love ❤️
I received my jewellery very fast and it’s so wonderful. The colour ist perfect (rose gold) and it shines like a diamond 😍😍
I will buy more from Leo Mazzotti because the price and quality are awesome. Thanks!
26 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Jasmina,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
The jewels are wonderful!
The jewels are defined in detail, a wide choice between elegance and casual way. Wearing ''Leo Mazzotti's jewel'' is like embellishing your skin.
25 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
truly unique
Leo mazzotti jewels are truly unique, elegant and refined. The shipment was very fast and safe and since I wear these jewels I have received many compliments both for my style and for the quality of the necklaces.
They give a wonderful light! I love them!
18 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Marcella,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
Wonderful, amazing, great
this jewelry looks great, has a unique appearance that cannot be replaced,
17 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Marcelina,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
I have just received my jewels from Leo…
I have just received my jewels from Leo Mazzotti, I love it 🥰. They are friendly and always willing to help too. Can’t wait for my next purchase. 😍🔆
15 July 2021
Unprompted review
Reply from LEO MAZZOTTI
Hello Sandra,
Thank you very much for your comments and kind words. The satisfaction of our customers is an essential pillar for us, so it means a lot to us. We can't wait to see what your next order will be !
Have a nice day,
Tamara A.
Customer Support at Leo Mazzotti
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