Leoncycle Reviews 5

I bought a ET-CYCLE F720 from Pedl here in Sydney.

The Bike after 2 years was a total lemon.

However it all came to a head when the sensor in the motor that the computer talks to failed.

The computer on my bike started to turn off every 5 minutes so I took it to my local authorised Leon Cycle dealer.

They advised me that the sensor failed. I asked them to give me a quote to repair.

I was advised that the part couldn't be repaired and I required a whole new motor/ rear wheel. And I was quoted $800 fitted.

I paid $1995 for the bike therefore under the Consumer Guarantee provisions of Australian Consumer law I am entitled to have this replaced for free.

Well Leon Cycle was not having a bar of this, I even sent them the official government PDF which advises them of their legal obligations under Australian consumer law (Photos of the emails attached.

So basically I paid $1995 for a bike that was useless after two years.

BUYER BEWARE.

DO NOT PURCHASE AN ELECTRIC BIKE FROM LEON CYCLES AS THEY WILL NOT COMPLY WITH THEIR OBLIGATIONS UNDER CONSUMER GUARANTEE PROVISIONS OF AUSTRALIAN CONSUMER LAW.

It's an excellent bike with comfortable seat, good posture and easy to ride. I'm enjoying it

Leaked financial details to third parties years after I bought from them. Did not warn or communicate to customers. Straight up ignored attempts to communicate with them on the matter.

Decent bikes though.

Excellent service from Leoncycle. Customer service was extremely helpful and professional. Helped me to order my Easybike folding bike and arrived within 2 days. Thanks