Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more
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Review summary
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The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more
Company replied
These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more
I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you... See more
Company details
- #11 of 36 best companies in Chocolate shop
- #9 of 23 best companies in Chocolate Artisan
- #6 of 11 best companies in Chocolate Factory
Written by the company
Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier
Contact info
Leonidas Unit 5A Kensington Arcade, W8 5SF, London, United Kingdom
- 02079383159
- orders@leonidasgifts.com
- leonidas-kensington.com
4.8
Excellent
468 reviews
Asks customers to review
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How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service from placing order…
Perfect service from placing order online to collection. Many thanks to you all.
1 May 2024
My order was not fit for purpose
My order turned up in bits.
Very poor customer service.
I will not recommend or use again.
When ordering, I knew there was a risk of damage and Leonidas had covered themselves by stating if you don’t collect in person, you take the risk of it getting broken.
Naively I had assumed that my order would have been packaged responsibly at their end, as when you order elsewhere they would ensure there was adequate protection and packaging to do their best at the retailer end of journey. This did not happen and as stated, I received a very broken Easter gift for my 5yr old son and had to get something last minute.
I have sent an email to costumer service and not received a reply to date.
25 March 2024
Beautiful chocolates
Beautiful chocolates. Easy access website and online ordering,
Very impressive. Thank you!
24 March 2024
Unprompted review
Highly Recommended!
The chocolates are absolutely delicious and the delivery is very fast. I was kept updated throughout the process and received my order just 24 hours later. The chocolates were well packaged too. Thank you!
25 March 2024
Great chocolates combined with…
Great chocolates combined with excellent delivery service.First class all round.
25 March 2024
Great chocolates
Initially incorrect product sent accidentally. However when notified shop immediately sent another box of the correct chocolates which were delicious.
25 March 2024
Brilliant product and service
25 March 2024
Brilliant old fashioned service
Ordered box of chocolates as a gift in the morning and it was delivered, free delivery, by 11am the following morning. Absolutely first class five star service. No hesitation in ordering again.
28 February 2024
Streamlined and well packaged delivery
Really well packaged and prompt delivery of delectable chocolates.
26 February 2024
Speedy delivery and delicious chocolates
26 February 2024
Thy provide a vDringoery good service
Thy provide a very good service. Easy access. No problems in ordering.
25 January 2024
Fantastic service. Fast delivery.
It was easy to order my favourite dark chocolates online . I was given a wonderful selection of dark praline as I requested and they are delicious.
Thank you. I appreciate the fast delivery too .
25 January 2024
Luxury Chocs.
Chocolates luxurious, and beautifully made, with a huge selection. The perfect gift.
4 January 2024
Delicious - very more'ish!!!
Delicious - and your helpful service made it a pleasure tp shop with you. when these are finished I'm sure I'll come back for more
Thank You
Jayne (Gulliver)
12 January 2024
Brilliant service
Brilliant service! Arrived in less than 24 hours and was a lovely selection. Will be using again. Thank you!
10 January 2024
A beautiful ribbon round the box made…
A beautiful ribbon round the box made this a lovely gift. I hear that the gluten-free chocs themselves have gone down well also.
8 January 2024
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