Leonidas Kensington Reviews 

468
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and delicious taste, often calling it the best chocolate. Many reviewers highlight the efficient delivery service, noting items arrive quickly and are well-packaged. The ordering process is described as easy, with clear communication and helpful service. People appreciate the excellent service, which includes prompt replies and bespoke options for their orders. Consumers consistently find the chocolates gorgeous, with a great variety and beautiful presentation, making them perfect for gifts.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the excellent quality and delicious taste... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and speedy delivery... See more

Service

Consumers consistently report positive experiences with the service, often describing it as excellent and... See more

Order

Reviewers highlight positive aspects of the ordering process, consistently describing it as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more

Company replied

Rated 5 out of 5 stars

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Company replied

Rated 5 out of 5 stars

These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more

Rated 5 out of 5 stars

I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you... See more


Company details

  1. #11 of 36 best companies in Chocolate shop
  2. #9 of 23 best companies in Chocolate Artisan
  3. #6 of 11 best companies in Chocolate Factory

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier


Contact info

4.8

Excellent

TrustScore 5 out of 5

468 reviews

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4.8

All reviews

(468)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alcohol-Free Selection and Gianduja

Before purchasing I needed additional information regarding the ingredients due to strict dietary restrictions. I was promptly provided with this along with advice as to the most suitable edible options based on our criteria. I was also advised to add any particular instructions in the notes section when ordering..

The Kensington store where I placed the order promptly dispatched my order in a secure package labelled “fragile” which I really appreciated as I was concerned they may arrive damaged...

...It was ordered for a special occasion (my wife’s 50th). They are her favourite chocs from our days in London but as we have moved away from the city and there are no outlets close to us where we can just walk in and pick up a selection, the service provided was even more precious..

As yet the presents are unopened but all the same “Thank You Leonidas Kensington”

8 November 2023
Rated 4 out of 5 stars

Great service from this company

Great service from this company. Good communication & fast shipping…all very efficient.
The chocolates themselves though unfortunately did not seem as good as I remember them having not bought any for a few years. Don’t know if Leonidas have changed some of their recipes or if they just weren’t the freshest. Sorry

9 November 2023
Rated 5 out of 5 stars

Advent calendar

Purchased the Advent calendar online after buying one last year from Exeter. Ordered on a Friday and it arrived the following Monday excellent service seeing that it was a weekend

3 November 2023
Rated 5 out of 5 stars

Ballotin Praline Heavenly Discovery!

Discovered Leonidas Ballotin praline chocolates when I visited Antwerp in Belgium 2022 , this was after tasting many brands of chocolates in Belgium, these are so amazingly delicious!
A delightful purchase for Christmas,Birthday gift or personal treat…Beautifully presented in a gold ribboned box, each ballotin individually wrapped for total freshness.
I’ve purchased these on quite a few occasions, all my family & friends had a Wow moment when they tasted these Ballotin pralines.

27 October 2023
Rated 1 out of 5 stars

Sent wrong product

Sent the wrong chocolates and when I emailed to ask for the correct ones or for a refund they would not do either. I would not reccomend.

25 October 2023
Rated 5 out of 5 stars

We use to buy from another Leonidas…

We use to buy from another Leonidas supplier in London they seem to have gone! We switched to Leonidas Kensington and so glad we did! They arrived within two days and fresh good quality Leonidas chocolates as they should be will definitely buy from here again..........

13 October 2023
Rated 5 out of 5 stars

Perfect!

Had a box of chocolates delivered - perfect condition in a beautifully presented box! A1!
Have been into the store many times and the staff are fantastic and brilliant with my little girl.
Completely recommend!

1 October 2023
Rated 5 out of 5 stars

Delicious chocolates send quickly!

Delicious chocolates that we first tried in Belgium and we are very pleased that we can get these delivered so quickly (just two days) from Leonidas Kensington. This is my second order, both well received gifts. I will certainly be ordering again! Thank you!

3 September 2023

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