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Le Petit Lunetier Reviews 2,308

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TrustScore 4.5 out of 5

4.5

Optical Products Manufacturer
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Company details

  1. Optical Products Manufacturer

About Le Petit Lunetier

Written by the company

Depuis 2015, Le Petit Lunetier s'engage à créer des lunettes design avec des prix justes et transparents.

Création, Fabrication, Distribution: nous prenons en charge toutes ces étapes, pour vous offrir une qualité supérieure au meilleur prix.

Nous vous invitons à découvrir nos collections Solaire, Lumière Bleue et Optique. Nos créations sont exclusivement disponibles dans nos boutiques, ou sur notre site internet.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid!

I placed an order via The Bradery from Le Petit Lunetier on September 12th, heard nothing from them so had to get in touch for an update. After contacting them, they specifically asked my if I would like my package shipped via Mondial Relay or UPS. I selected to use Mondial Relay as UPS are notoriously incompetent. My request was ignored this and shipped with UPS anyway. As expected, UPS didn’t even attempt delivery they dumped the parcel at a pickup point, which is over an hour’s walk away.

Now I'm told I’ll only get a refund once the parcel makes its way back to the brand, which could take weeks. In other words, I paid for something I never received.

Too many delays, too many excuses, zero reliability.

Absolute worst shopping experience. Never again.

12 September 2025
Unprompted review
Le Petit Lunetier logo

Reply from Le Petit Lunetier

Hi Scott,
We're really sorry about the inconvenience.
Unfortunately we have no say and no leverage on how The Bradery decides to allocate shipping options.
We specifically requested them to open Mondial Relay on our sale, which they denied. So I'm quite surprised to read they offer it as a solution.
In any case, you'll get refunded soon, as soon as TB communicates the final list of returned orders

Please order directly on our website next time.

Best regards

Rated 5 out of 5 stars

Top marks

I broke an arm on my glasses while on holiday in Antibes. The lady there was most helpful and fixed the problem in minutes and did not charge. Top marks. Top marks

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be better :)

I ordered a pair of glasses and it arrrived within seven days after my purchase (in Germany).
Super fast shipping, a nice customer service, cool looking glasses and a nice case for the glasses.
Couldn't be happier :)

26 January 2020
Unprompted review
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