Lesleyashworth Reviews 

201
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful selection of accessories and clothing, noting that products match their online descriptions perfectly and arrive remarkably quickly. People also consistently highlight the incredibly helpful customer service, wonderful communication, and secure packaging that ensures delicate items always arrive in pristine condition. Some reviewers were not happy with certain purchases, mentioning that items occasionally arrived in a different shade or unexpected colour compared to the online photographs. A few customers additionally noted the inconvenience of having to pay out-of-pocket return shipping costs when sending back products that failed to match the advertised hues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as well made, stunning, and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt arrivals and swift... See more

Service

Reviewers mention positive feedback about service, noting that staff are very professional, helpful, and easy... See more

Order

People report positive experiences with order, highlighting fast and prompt delivery as well as great item... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. #54 of 255 best companies in Ladies' clothes shop
  2. #93 of 279 best companies in Fashion accessories shop
  3. #6 of 10 best companies in Hat shop
  4. #53 of 218 best companies in Shoe shop
  5. #5 of 20 best companies in Wedding Shop

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(201)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mother of the bride hat

Ordered a hat for my daughter's wedding which I am thrilled with. Really well made and packaged up with bubble wrap so when it arrived it was in excellent condition. I was kept up to date with the delivery and arrived on the due date. I would not hesitate to purchase from this company again and would highly recommend the quality of the product.
Jacqui

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Lovely hat

Lovely hat. Not too big or too small.
I’m very pleased with it & looking forward to wearing it for my daughter’s wedding.

1 March 2025
Rated 5 out of 5 stars

Wild Flower blue cardigan

This was the Wild Flower Blue Embroidered Fruit knit cardigan
It was so popular it was not available for a while but Lesley Ashworth emailed me at my request when it was back in
It’s all that I expected and more
It’s lovely and my second cardigan buy from them

24 February 2025
Rated 5 out of 5 stars

Beautiful Fascinator

Excellent online service. Prompt delivery and Fascinator was well packaged. Colour was exactly as per the photo. Quick response to email queries as well.

23 February 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Lesley has been very helpful, offering to view photos of my outfit by email in order to ensure the best colour match. Her customer service has exceeded my expectation. Highly recommended.

9 February 2025
Rated 5 out of 5 stars

Perfect great service and product

Ordered a pair of hard-to-find shoes online - but before they arrived (in very good time) got a (possibly scam) message apparently from Evri. Contacted Lesley Ashworth who promptly investigated - very good service and the shoes - well I won't be testing out the returns service because they're perfect

22 February 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for customer care!!

Super efficient and very helpful, impeccable standards of customer care and I’d 100% shop with the team again. Thank you very much for helping me with my dream wedding shoes, can’t wait to wear them!

8 February 2025
Rated 4 out of 5 stars

Item is beautiful however what would of…

Item is beautiful however what would of made the purchase 5* if it had arrived in a hat box. The box it arrived in was all crushed.

7 February 2025
Lesleyashworth logo

Reply from Lesleyashworth

Andrea thankyou for your feed back, and i am glad you are pleased with the hatinator, unfortunately we have never provided a hat box we sell them separately . We package as well as we can, but the postal services are at fault with regards to damaged box, as long as your hatinator was not damaged that is all that matters, Kind Regards Lesley

Rated 5 out of 5 stars

Star bobble hat

Lovely hat and very well made
Swift service

8 February 2025
Lesleyashworth logo

Reply from Lesleyashworth

Thankyou so much for your review it means a lot for my small business Kind Regards Lesley

Rated 4 out of 5 stars

Delivery

Delivery was prompt.

5 February 2025
Lesleyashworth logo

Reply from Lesleyashworth

Thankyou so much for your feedback much appreciated it Kind Regards Lesley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look