Letmerepair Reviews 29

TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

29 reviews

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Rated 2 out of 5 stars

Awful paying process

they did repair my Landroid, but the communication has been paiful: I receive 23 emails with multiple invoices and credit notes from multiple companies all related with each other, eventually I had to pay an invoice with a money transfer to Sweden that costed me additional 50kr as a "gebyr". Lastly, two months after having picked up my mower, and having paid the hopefully last invoice, I received an email announcing that the repair has been completed and I can pick the mower up. They really need to do something for their accounting system.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service!!! Please stay away from them!!!

Apparently they work with Philips… and honestly i don’t understand why such a brand works with them 🤣🤣
I had a problem with my tv and it took them 2 months to figure out a solution… and they only did it because we threatened them multiple times with forbrug.dk… because otherwise they wouldn’t have done anything…
If you are a woman and have to talk to them good luck… they just think you are stupid and if you try to make them understand that they have a problem not you,they tell you to calm down and mind your tone🤣🤣🤣
Well I guess if you can’t handle a customer that is completely unsatisfied because she had to wait 2 months for you to fix a problem and because you keep saying there’s no problem when the tv it’s obviously broken…well …don’t work in customer service…. 🤷‍♀️
The technician they sent to replace the broken tv.. even if he forgot the tv the first time he came… he definitely deserves more stars , he was extremely professional 👍

20 September 2022
Unprompted review
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