Let´s deal Reviews 10,971

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

We are content with Let's Deal's service, fast, accurate and helpful. We got a defect product from Black Friday's shopping, and after we reported the problem and uploaded the videos, we got fast respo... See more

Rated 1 out of 5 stars

Very slow delivery after ordering on 12th Dec. No status updates. Poor customer service experience after emailing a few days before Christmas about status (20th). They replied and said 'yes, your del... See more

Company replied

Rated 5 out of 5 stars

I am really happy with my purchase ,the order come earlier then the delivery date wich was really nice and my husband was really happy.Because i was satisfied with my first purchase i decide to order... See more

Rated 5 out of 5 stars

Good deals overall, works great on offers such as service, restaurant, hotel, etc. Fortunately I haven’t needed to talk to customer service yet. I would avoid the cheap electronics as they aren’t very... See more

Company details

  1. Online marketplace
  2. Home improvement shop
  3. Hotel
  4. Restaurant
  5. Spa

Written by the company

Vi älskar känslan när vi får uppleva något helt nytt. Något vi kanske inte hade räknat med att få uppleva – i alla fall inte till en rimlig kostnad. Fast det finns faktiskt en sak vi älskar än mer. Och det är att ge dig samma härliga känsla. Det är ju faktiskt därför vi finns.


Contact info

4.2

Great

TrustScore 4 out of 5

11k reviews

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Asks customers to review

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Rated 1 out of 5 stars

Designa dina egna strumpor hos Personalized gifts now

I will never buy something from them again! I bought a coupon on Saturday and on Sunday I cancelled the purchase, but their customer service said that I can't cancel. This is something I haven't used and will never use. (Konsumentverket said I could cancel the purchase and get my money back but Let´s deal refused). Very easy way to make money... Scam!

Based on your answer, what would be the solution? Lose the money? No, I don't think it makes you sad to know that I feel this way! How you would feel if you were the customer?

4 November 2023
Unprompted review
Let´s deal logo

Reply from Let´s deal

Hi Nathalia,

We are sad to hear that you feel this way!

As a general rule, you have a 14-day right of withdrawal for online purchases. Please note that different terms may apply to specific deals. It is therefore important that you read the terms.

We have looked further on the terms for this deal and we can find:

- Conditions according to Personalized gifts now
- Purchased deal is non-refundable

Please get back to our support if you have any further questions.

Have a nice day ahead!

Rated 1 out of 5 stars

Do not order, you will not get it

Order supposed to come after 2 weeks. I waited 1 week extra, and contacted support. They said it will come after 2-3 weeks, and if not, I will get refund. So in total I supposed to wait 5-6 weeks for the childs hat, when it is cold already. At the end got no hat, just refund… will never order anything from here, as I really needed that hat and 2 weeks I could wait, but no more. Spent just my time by ordering, waiting, chatting, when I in could just order from other page, what I did.
For my waist of time, ordering one hat twice, chatting with them, got no compensation.

26 September 2023
Let´s deal logo

Reply from Let´s deal

Hi Justina,

Thank you for taking the time to leave us a review.

We always strive to keep our delivery times short, but sometimes unpredictable things happen which unfortunately can cause delays. This could be, for example, technical or human error.

I see that you have been in contact with our support and that the case now is solved. We will take your feedback further with the selling company. We will also send you a mail regarding this.

Our hope is that you will give us more chances in the future 💙

Rated 1 out of 5 stars

Worse of worse

16 July 2023
Let´s deal logo

Reply from Let´s deal

Hej Apo!

Tack för att du delat med dig av din upplevelse och vi beklagar att du känner så.

Om det är något du funderar över eller vill att vi ska kika på är du välkommen att kontakta vår kundtjänst: kundtjanst@letsdeal.com

Önskar dig en fin start på veckan😊

Rated 1 out of 5 stars

Jag beställde och avbeställde artiklar…

Jag beställde och avbeställde artiklar direkt för att det var fel beställning och ni har skickat den jag för krångla med leverans och frakt tror jag.

8 July 2023
Let´s deal logo

Reply from Let´s deal

Hej Adnan,

Tack för din recension!

Jag ser att du har kontakt med vår kuntjänst och hoppas på att ni kan finna en lösning där.

Ha en trevlig dag!😊



Rated 1 out of 5 stars

Delivery issue

Didn't receive my order in time. Unable to track the order. Not enough information about the delivery

11 May 2023
Let´s deal logo

Reply from Let´s deal

Dear customer,

We thank you for your feedback regarding this, there is always room for improvement.

Wishing you a great start to the week!🌷

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