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Rated 1 out of 5 stars

Making people fool by telling it's free, the mobile number is exposed until you pay a premium of 499 rs per year.

Rated 2 out of 5 stars

I have call at customer care for 10 times, but they never picked up my call not event call back, I have WhatsApp several messages but get reply 2 out of 10 messages No technician available for In... See more

Company replied

Rated 1 out of 5 stars

I have bought a OBD GPS tracker for my car from Amazon. Having gone through the difficult process of activating the device now I am made to struggle again for over a week to get the device working. I... See more

Rated 2 out of 5 stars

Two of the trackers order don’t function at all. Even after repeated customer service request no one is able to rectify the problem. No replies to query raised no call back.

Company replied

Company details


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2.0

Poor

TrustScore 2 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Doesn’t work - neither the device nor the customer service

I have bought a OBD GPS tracker for my car from Amazon. Having gone through the difficult process of activating the device now I am made to struggle again for over a week to get the device working. I was promised a technician’s visit on 18th Oct 2025 but no one turned up or called. The call centre is absolutely a disaster. They don’t connect to an agent and neither attend to the assured call back!
Would strongly advise people to avoid this product till someone responsible takes a corrective steps to improve.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

My vehicle is offline since last 90…

My vehicle is offline since last 90 days. Despite repeated e-mails and telephone calls, a complaint was registered on 27.03.2025 (Complaint No. LTC0128914). I have been calling up the customer care number everyday and am told that it would be attended within 24 hours. However, till date no one has bothered to call back or fix the issue.

2 April 2025
Unprompted review
L1 logo

Reply from L1

Dear,
Regret for the inconvenience caused to you. We will definitely assist you on this.

Our specialized team will get in touch with you soon and resolve your issue on a priority basis.

Rated 1 out of 5 stars

Dont buy letstrack product

Dont buy letstrack product. No service support. even after a month no one supports you for product activation.

13 March 2025
Unprompted review
L1 logo

Reply from L1

Dear,
Please share your query with us on this number 7827822000. We will be happy to assist you further.

Regards
Team Letstrack

Rated 1 out of 5 stars

activation issue

activation issue
app not working
app Registration issue
otp not receivied

15 February 2025
L1 logo

Reply from L1

Dear,
Regret for the inconvenience caused to you. We will definitely assist you on this.

Our specialized team will get in touch with you soon and resolve your issue on a priority basis.

Rated 1 out of 5 stars

i want return my money

When I received this device, I contacted your customer care daily for six days. After that, the IMEI was activated. However, when I took the device for installation again, no one responded. Your agent on call said that fixing the device secretly is not possible. I want to return the device and get my money back, please.

10 February 2025
L1 logo

Reply from L1

Dear,
Regret for the inconvenience caused to you. We will definitely assist you on this.

Our specialized team will get in touch with you soon and resolve your issue on a priority basis.

Rated 1 out of 5 stars
L1 logo

Reply from L1

Dear,
Regret for the inconvenience caused to you. We will definitely assist you on this.

Our specialized team will get in touch with you soon and resolve your issue on a priority basis.

Rated 1 out of 5 stars

Disappointment with the support

Disappointment with the support

Trying to reach the team since so long but never gets connected, dropped mail several times but no response , also even if i am using the app there is no such option to download my fitment certificate from the app i will have to get it from support and support does not respond.

6 February 2025
Unprompted review
L1 logo

Reply from L1

Dear,
Please share your query with us on this number 7827822000. We will be happy to assist you further.

Regards
Team Letstrack

Rated 1 out of 5 stars

No one has pick up my phone no one has…

No one has pick up my phone no one has responded to the email I have wasted my money on your product. On top of that your asking about review. That's not really right. Your app is asking me to pay more money for blue tooth tag separation alertand no one is able to resolve that. Why will Bluetooth ask for subscription.

20 January 2025
L1 logo

Reply from L1

Dear,
Thanks for your query. Our executive will call you soon.

Regards
Team Letstrack

Rated 1 out of 5 stars

Unprofessional Support Team.

I sent mail to the support team for activation of the GPS and also requested a madam through Whatsapp. But nobody paid attention to my request. Still the GPS remains inactive. Thinking of returning the device to the company. Very hopeless support team I have ever seen.

3 December 2024
L1 logo

Reply from L1

Dear,
Thanks for your query. Our executive will call you soon.

Regards
Team Letstrack

Rated 2 out of 5 stars

Good Product but Poor After sales Services

I have call at customer care for 10 times, but they never picked up my call not event call back,
I have WhatsApp several messages but get reply 2 out of 10 messages
No technician available for Installation, not get right wire for installation
Using Letstrack GPS in 2 nd Car, but this it’s worst experience

8 November 2024
L1 logo

Reply from L1

Dear,
Thanks for your query. Our executive will call you soon.

Regards
Team Letstrack

Rated 1 out of 5 stars

Worst service ever

7 September 2024
L1 logo

Reply from L1

Dear Sir/Mam,

Please let us know the issue that you have faced. You can contact us on 9311492282 for any assistance.

Thanks

Rated 2 out of 5 stars

Very basic tracking facility

Very basic tracking facility

Most of the time the tracking update on app is very delayed

31 August 2024
L1 logo

Reply from L1

Dear Sir/Mam,

We have improved our app. The newer app has lots of features to track and secure your vehicle. You will get You can contact us on 9311492282 for any assistance.

Thanks

Rated 1 out of 5 stars

Received a faulty product.

Received a faulty product.
Unable to contact to customer care or login my account.
As password reset mail is not being deliverd

18 June 2024
L1 logo

Reply from L1

Dear,
Thanks for your query. Our executive will call you soon.

Regards
Team Letstrack

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