Letterbox Cocktails Reviews 

54
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and well-balanced cocktails, noting their high quality and taste comparable to premium bars. Many appreciate the unique concept, finding the products convenient for various occasions and easy to enjoy without mess or stress. The selection is frequently highlighted as excellent, offering a wide range of choices perfect for personal enjoyment or as thoughtful gifts for friends and family. Reviewers consistently commend the speedy delivery, easy ordering process, and the beautiful, premium packaging that enhances the overall experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the delicious taste and high quality... See more

Order

Customers had positive experiences with order, praising the ease of ordering and the overall fantastic... See more

Quality

Reviewers consistently express delight with the quality of the cocktails, describing them as exceptional,... See more

Delivery service

People report positive experiences with delivery service, highlighting its timeliness and speed. Customers... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent service and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Letterbox Cocktails are such a unique experience. The cocktails arrived perfectly packaged through the letterbox, beautifully presented and with really clear instructions. The flavours were spot o... See more

Rated 5 out of 5 stars

Placed an order and emailed to ask when delivery would be as I had placed an order which never went through which included a request about delivery date. Lucy responded to me in a few hours and was... See more

Company replied

Rated 5 out of 5 stars

I ordered some cocktails for a girlie evening with my best friends. I found the website easy to navigate to choose the flavours I wanted included in my box. Communication was great and they arrived in... See more

Rated 5 out of 5 stars

Blown away! I organise a monthly get together with my friends, we’re all busy working mums, so everyone brings a bottle/snacks to fuel the chat. This month I ordered a selection of cocktails from th... See more


Company details

  1. #62 of 81 best companies in Alcohol Store

Written by the company

Premium handmade cocktails delivered through your door!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(54)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Very friendly and helpful staff. Delivered for my daughter's 21st on a set date. Lovely gift idea for those who live away. Great choice of cocktails. Highly recommend!

11 March 2026
Rated 4 out of 5 stars

Bought as Christmas gifts

Bought as Christmas gifts. Beautifully wrapped…just as seen on website. However, in the description it states that the cocktails were good for up to 28 days but on arrival the box states that they should be drunk within 7 days of delivery ! A bit of a shock as bought for Christmas gifts!!

5 December 2025
Unprompted review
Letterbox Cocktails logo

Reply from Letterbox Cocktails

Hi Jenny - that was totally on us - we are so sorry! We have adjusted the wording on our site now. We would love to send you a fresh batch to arrive in time for Christmas - please let us know and we will send them for the weekend. We give guidance for the coffee cocktail as best before 7 days but it will be fine for at least another 7 days but we just want them to be drank at their freshest :)

Rated 5 out of 5 stars

Girl’s Night In

I ordered some cocktails for a girlie evening with my best friends. I found the website easy to navigate to choose the flavours I wanted included in my box. Communication was great and they arrived in time, well packaged with instructions and garnishes included. Everyone commented on how tasty they were, particularly the Old Fashioned. Looking forward to trying more flavours in the future.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant concept, beautifully done!

Letterbox Cocktails are such a unique experience. The cocktails arrived perfectly packaged through the letterbox, beautifully presented and with really clear instructions. The flavours were spot on! Delicious, well-balanced, and just as good as you’d expect in a high-end cocktail bar.

What I love most is the convenience, no mess, no stress, just shake, pour and enjoy. They made our evening feel special and fun, and our guests were really impressed.

I’ll definitely be ordering again, both for myself and as gifts. Highly recommend!

23 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the mini-33 subscription as a gift

I ordered the mini-33 Subscription as a gift for my husband at Christmas. The boxes arrived on time each month and contained a fantastic selection of cocktails each time, with something new to try in each box. The additional ingredients make the process of making the cocktail into an experience at home. He really loved this gift and was such good value. 100% recommend the subscription service.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Blown away!

Blown away!
I organise a monthly get together with my friends, we’re all busy working mums, so everyone brings a bottle/snacks to fuel the chat. This month I ordered a selection of cocktails from this company to switch it up from the usual wine and everyone was blown away with these :)
They tasted delicious and it really elevated our evening. Will be ordering again!!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Great little business

What a little gem of a business. Easy to use website. Speedy delivery with the personal touch. Ordered for a girls afternoon and cocktails were perfect and made the afternoon Thank you

1 June 2025
Unprompted review
Rated 1 out of 5 stars

i want to order these for a friend's…

i want to order these for a friend's birthday and want to buy the mini build your own bundle of 3, but it doesn't let me choose what cocktails i want in it? how can i do this?

18 August 2025
Unprompted review
Letterbox Cocktails logo

Reply from Letterbox Cocktails

Hi Izzy,

Thank you so much for your feedback, we are genuinely sorry for the frustration caused. We recently moved to a new website and have experienced a few technical issues involving the 'Build Your Own Bundles'. This issue has now be resolved and the option to select cocktails is working again!

We'd love the chance to make it up to you with a discount for your next order. I'll get that sorted right away and pop over an email with a code!

We really do appreciate your patience and support while we settle into our new site.

Kind regards,
The Letterbox Cocktails Team

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! The cocktails were delicious, beautifully packaged, and arrived right on time. Perfect for a night in or a special occasion—highly recommend!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality

Ordered 3 cocktails for Mother’s Day - The service and product were both brilliant and I’ll be ordering from here again soon.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Wedding Cocktails

Letterbox cocktails are amazing! We ordered 100 mini cocktails as wedding favours for our guests with a His vs Her theme. We had 50 negronis (as my husband's choice) and 50 blood orange martinis (as my choice). So many of our guests told us how much they liked them and what a unique idea they were. It was so fun that we could personalise the labels too which made them extra special. It was great to have a wedding favour that our guests genuinely loved and were excited about. The cocktails are really high quality and they didn't need anything added to them which meant guests could either drink them straight away, or take them home. The customer service is great - very much appreciated when you're in full organiser mode when planning a wedding! I would definitely recommend cocktails from Letterbox Cocktails.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Mothers day present

Bought these cocktails for my mum and nan on Mother’s Day, and they absolutely loved them! They tasted great and were so convenient and beautifully presented—made the day feel extra special. Will definitely be ordering again!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Bank holiday Cocktails!

I hosted a party this weekend and ordered over 100 different Cocktails—what a hit! 🍹 Everyone loved the variety and flavours, they got delivered to the house, so quickly. It was one thing I didn't have to worry about for my party.
Definitely the best choice for a hassle-free, delicious party experience.  Thanks LetterboxCocktails!

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Liquor!

These beverages are absolutely tickety-boo! I was recommended them from a friend and I love the Ancho Margarita. It's hard to find a good blend, let alone a spicy one, so I would fully recommend these drinks to anyone who loves cocktails!

I'll be ordering the Salted Caramel Espresso Martini and the Pisco Sours next! Five stars!

14 December 2023
Unprompted review

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