great repsonse and very helpful
great repsonse and very helpful
Marla B
14 March 2026
Unprompted review
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Company details
Information provided by various external sources
Discount prices and expert service on ski, snowboard, outerwear, accessories, and cycling gear from Head, Rossignol, Atomic, Salomon, K2, Volkl, Look, Lange, Smith, Giro, Roces, Tyrolia, Dalbello.
Contact info
400 West 660, 84101, Salt Lake City, United States
- levelninesports.com
Maria B
Maria B. Was very helpful. The time it took was quite longer than “will be with you shortly”. More like 30 minutes and I almost went somewhere else to shop and ask questions.
6 December 2025
Unprompted review
New owners are wrecking the business.
The new owners of Level Nine wasted no time messing the business up. L9 was my go-to retailer for all of my family’s ski equipment. I purchased 4 sets of skis from them in the last 5 or so years. Every purchase was a great experience with great customer service. Well, I just purchased another set of skis and when I reached out to customer service to give them my boot size to have my bindings mounted (which were purchased with the skis as part of a set) I was informed they no longer mount bindings and that I’d have to take them to a local ski shop to have them mounted. Doing so would cost me an additional $150+ so I cancelled my order and I’ll be taking my business elsewhere.
1 December 2025
Unprompted review
Helpful
She was helpful and corrected the wrong link she had to get my order completed.
9 November 2025
Unprompted review
Marla B provided excellent customer…
Marla B provided excellent customer service. She facilitated my return and purchase of new ski boots. She was knowledgeable and helpful and gave me several options to choose from.
16 August 2025
Unprompted review
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