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Rated 5 out of 5 stars

I’ve dealt mostly with Dawn the past week or so who has helped us immensely with finding a new home and getting us in quickly - after some issues with a previous property. She has answered every quer... See more

Rated 1 out of 5 stars

FRAUDS - THE REVIEWS THEY HAVE ARE ALL GOOD BECAUSE THEY CONTEST ALL THE NEGATIVE ONES. THEY ARE CHARGING TENANTS NEARLY 300 PER MONTH IN SERVICE CHARGE FEES AND ARE COMPLICIT AS THEY ONLY CARE ABOUT... See more

Company replied

Rated 5 out of 5 stars

After taking over the management of the property I reside in, Level Up Management has fixed all of the maintenance issues that have been ignored by previous companies fir more than 5 years.Through e... See more

Company replied

Rated 5 out of 5 stars

We were severely let down by our previous management company and transferred to Level Up at the beginning of this year. The service has been excellent with all of the team members going that extra mi... See more

Company details

  1. Property management company

Written by the company

LevelUP offer over 60 years experience in property management, in a variety of services including residential lettings, block and corporate portfolio's. We offer flexible bespoke, personnel service tailored to your individual needs and requirements. We lead the way in Customer service.


Contact info

3.7

Average

TrustScore 3.5 out of 5

55 reviews

5-star
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Rated 5 out of 5 stars

Level Up, a pleasure to work with!

We have worked as contractors for Level Up for a number of years and have the team to very efficient and pro-active in dealing with maintenance issues. Which makes our life as contractors a lot easier.
They are a real pleasure to work with!

29 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Stuart,

Your review is much appreciated.

Carla and the team

Rated 5 out of 5 stars

Renting property

Dawn has been really helpful and quick with all her responses. Dawn has quickly sorted some issues out which is appreciated. The process has been smooth and straightforward. Thank you!

24 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Hi Emily,

Thank you so much for your lovely review, its much appreciated.

Carla and the team

Rated 5 out of 5 stars

Brilliant Company

After taking over the management of the property I reside in, Level Up Management has fixed all of the maintenance issues that have been ignored by previous companies fir more than 5 years.Through efforts of Level Up team, this property is now in decent state and has no problems. Level Up Management is a lovely team of professionals who know how to satisfy their clients. My special thanks go for Carla for making this happen for us. I would recommend Level Up to any one and every one :)

Mian Jawad

24 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Milan,

Its so lovely to know that we have made a difference.

Carla and the Team

Rated 5 out of 5 stars

I have worked with Level Up for a…

I have worked with Level Up for a number of years and the service that they provide to their clients is excellent - Terri, Dawn, Carla & the whole team are a pleasure to deal with! Would 100% recommend.

22 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Hi Kate,
Thank you, you're always a pleasure to deal with.

Carla and the Team

Rated 5 out of 5 stars

Thanks for the new property!

Excellent communication throughout the letting process. Even through Covid they ensured customer service was at the forefront making sure you felt safe and was responded to via email and telephone with any updates. Robust systems making it easy to sign forms electronically. When they say they are going to do something they do. Thanks for the new property!

22 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Victoria,

Its always a pleasure.

Carla and the Team

Rated 5 out of 5 stars

Since being transferred to level up…

Since being transferred to level up the problems which I endured in my property have come to a swift and positive conclusion. Rapid response to any query I have and cannot thank Karla enough for all the work she’s done in ensuring the work in my property gets done quickly and to a professional standard. So glad to have been transferred to level up and to deal with a asset like Karla. Overall everyone iv dealt with in level up has been a great help and it’s a pleasure to come to them with any problems I may have.

20 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Sandra,

You're a pleasure to deal with.

Carla and the Team

Rated 5 out of 5 stars

Level up property management.

Rented a property from a lovely lady called Catherine, She was so helpful from start to finish. I couldn’t recommend level up property management more! My pervious estate agent was no where near as helpful as this company. Highly recommended

17 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you for your feedback.

Carla and the Team

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Very happy with the service. Can't recommend highly enough.

17 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Paul,

Always a pleasure

Carla and the Team

Rated 5 out of 5 stars

They do the job properly

When LevelUP took over the management of the flat I rented I seen the difference straight away! Dawn was always so professional efficient and kind, this made me believe in customer service again 😊

15 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you Lucie,

We are always happy to help.

Carla and the Team

Rated 5 out of 5 stars

As a first-time landlord

As a first-time landlord, I was referred to LevelUP by a colleague and haven't looked back. Professional and responsive, with the levels of customer service and quality tenant sourcing I was told not to expect. Very happy to recommend to anyone.

15 June 2021
Unprompted review
LevelUP logo

Reply from LevelUP

Thank you James

Its a pleasure dealing with you.

Carla and the Team

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