Lex Blinds Reviews 179

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more

Company replied

Rated 5 out of 5 stars

Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this co... See more

Company replied

Rated 5 out of 5 stars

Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey... See more

Company replied

Rated 5 out of 5 stars

It is easy to get good customer service when everything goes smoothly. The sign of great customer service is what happens when there are little things that go wrong. Lex Blinds have been amazing from... See more

Company replied

Company details

  1. Window treatment store

Information provided by various external sources

We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with my new blinds

Really pleased with my new blinds. The whole team were very efficient and kept me updated and the blinds are superb! Great quality!! Love them!

13 June 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Renata Chambers,

Thank you for your kind words! We're thrilled you enjoyed your experience with our service and the products. We appreciate you taking the time to share your feedback and hope to see you again soon.

Lex Blinds team

Rated 5 out of 5 stars

The team were brilliant

The team were brilliant and delivered exactly as they did they would with fantastic customer service and the blind is amazing 🤩

29 May 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Eleanor Thomas,

Thank you for sharing your feedback, it's great that you're so pleased with the service you've received!

Enjoy your new window treatments!

Lex Blinds team

Rated 5 out of 5 stars

Great company to deal with

I have been using Lex Blinds for a number of years, I find them reliable and trustworthy and also competitive in price compared to other companies offering the same high quality products. Auris has always been honest about what products I’m best to have for my property and he really knows his stuff so I’m glad I listened to him, if I had ordered what I thought I wanted it would have looked rubbish. Audrius has gone above and beyond when fitting blinds and also when coming back to help when I’ve had issues post fitting, it means a lot when you know a company will come back to fix it if something goes wrong with any products (no fault of Lex, I lost a remote to open and close my blinds), but all the fitters I’ve met have been super helpful - and Sandra in the office is also really lovely and very professional - they are all just really nice people to deal with. I would highly recommend Lex blinds to anyone.

24 May 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Nicki Carr,

Thank you very much for your lovely review.
We appreciate your comments, which will be passed on to the team.


Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Lex Blinds

From the initial survey to the customer service and engineers install i cannot praise them enough. Lex Blinds at Loughton were fantastic.
The surveyor was very knowledgeable and gave me peace of mind. The office staff Adrian, Samantha and Sandra were brilliant right until the end, plus the engineers who installed the electric blinds did a great job.
TY Lex Blinds

23 April 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear James,

We want to thank you for your valuable feedback regarding the installation and our team.
We appreciate your comments, and they will be passed on to the team.
Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

What a lovely team at Lex Blinds

What a lovely team at Lex Blinds, polite, knowledgeable and efficient. The fitters were also very polite and respectful. They left the site clean and took away any rubbish. Would highly recommend.
Thanks again.

10 April 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Rosalinde Dodd,

Thank you so much for your kind words! We’re glad you had a great experience with our service. Our team strives to provide exceptional service, and knowing we’ve met your expectations means a lot to us.
Lex Blinds team.

Rated 5 out of 5 stars

Balcony awning - 6m wide

This is a big piece of kit. Weighs close to 100kg. In aesthetically pleasing full grey cassette. 6m wide and 2.5m deep. Fitted onto very tidy plates which you don’t notice. We love the cream and grey candy stripe. Many good colours and patterns to choose from. Operated by remote and has an in built wind sensor, which will be useful as we’re next to the Thames. The three guys who fitted it were brilliant. Knew what they were doing, very tidy and organised and paid attention to detail. This will make our balcony into a beautiful alfresco summer space. Thank you all.

24 March 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Chris Birch,

Thank you for your positive feedback! We hope you will enjoy your new awning for many years!
Lex Blinds team

Rated 5 out of 5 stars

My new awning is fantastic

My new awning is fantastic, this company is very on the ball, they don’t keep it you waiting. Excellent service and excellent product, very good value. Great work ethic. Highly recommended

21 March 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Ms Jean Ann Marnoch, Thank you for your positive feedback! We hope you will enjoy your new awning for many years!
Lex Blinds team

Rated 5 out of 5 stars

Excellent experience

Very easy to arrange a home visit with only a short lead time, the quote was supplied promtly.
All the Lex Blinds staff I have dealt with (surveyor, office staff and installers) have been friendly, professional and efficient.
All round excellent service, thank you

12 March 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Guy,

We want to thank you for your great feedback about the products and our team.

We appreciate your comments, which will be passed on to the team.

Enjoy your new external blinds!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

5* Service from start to finish

I had shutters fitted in my living room window and the service I recieved from start to finish was 5*
I am so impressed with the quality I want to get them in all of my windows now, will definitely be using again!!

14 February 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Gemma,

We want to thank you for your great feedback, and we hope to see you again soon.

We appreciate your comments, which will be passed on to the team.

Enjoy your new shutters!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Great from start to finish.

We needed some new blinds and their advice, recommendations and professionalism was excellent. Highly recommend! Very friendly and knowledgeable with a nice finish to the job, very happy.

22 February 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Relaxing Tube,

We want to thank you for your great feedback about the products and our team.

We appreciate your comments, which will be passed on to the team.

Enjoy your new blinds!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Great service!

I am so happy with my new shutters, they fit perfectly.

Lex blinds were so easy to deal with from start to finish, a great service at a very reasonable price. I would highly recommend this company for all your blind and shutter needs, can’t thank them enough

8 February 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear James,

We want to thank you for your great feedback about the products and our team.

We appreciate your very kind comments.

Enjoy your new blinds!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Fabulous service great attention to…

Fabulous service great attention to detail, very honest about any challenges with the fitting and worked hard to rectify them five stars thanks so much!

5 February 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Jemma,

We want to thank you for your great feedback, and we hope to see you again soon.

We appreciate your comments, which will be passed on to the team.

Enjoy your new blinds!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Very friendly and great work

Marek was really friendly, knew his stuff and they blinds look great!

23 January 2025
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Jonny,

Thank you so much for sharing your feedback, it's great that you're so pleased with the service you've received!

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

What a team

What a team! What a company, I found these guys online after searching for blinds and I am so pleased to say they didn't let me down. They came down, measured up and we agreed on a good price and they finished the job in no time. I will definitely use them again and recommend them to everyone. Great work, great service keep it up!

27 November 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Ahmet Disikitli,

Thank for sharing your feedback, it's great that you're so pleased with the service you've received!

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Excellent service

Very good service from first appointment through to fitting, great product and expertly fitted.
Friendly and efficient staff, I would recommend this company.

19 November 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Rebecca Williams,

Thank for sharing your feedback, it's great that you're so pleased with the service you've received!

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

2 shutters fitted on round bays

We had 2 shutters fitted on round bays. The fitters were able to disguise the window sills being uneven due to the age of the property. They were clean, polite and very professional. They took the time to answer any questions and discussed options with us to really understand what we were after and answer any questions.

8 November 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Sajal Bhudia,

We would like to thank you for your great feedback about the shutters and our team.

We appreciate your comments and it will be passed on the team.

We hope to see you return to us in the near future!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Satisfied with the service

My friend recommended Lex Blinds and I'm happy with the service an the quality of products I received. The installation was within the time frame they anticipated and it looks great.

25 October 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear M Gonzalez,

We would like to thank you for your great feedback about the products that you’ve had installed and our team.

We appreciate your comments and it will be passed on the team.

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Excellent Company

Excellent company. We’ve had a number of blinds and shutters supplied and fitted by Lex Blinds, and the quality of the products and workmanship is always excellent. Also the customer service is second to none - they recently helped with a query I had and certainly went the extra mile.

Highly recommended!

10 September 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Mick T,

We would like to thank you for your great feedback about the blinds and our team.

We appreciate your comments and it will be passed on the team.

Enjoy your new window treatments!

Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

Very professional clean installation

Very professional clean installation

22 August 2024
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Susan Bloom,

Thank you for your lovely feedback. We are very happy that you’ve had a pleasant experience.

Your kind comments have been passed to our team!

Kind regards,
Lex Blinds Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look