Lexlaw Reviews 10

They are a complete scam. Simple.

Absolute farce start to finish. How the SRA have not intervened I do not know. Shambolic, abusive, extortionate, made a major error in the litigation and fabricated a reason to exit. Charlatans. Litigating against their professional negligence now and the SRA investigating

Hired these guys for a case. Nothing happened, extremely overpriced with no outcome, there was always three to four people on a call that felt unnecessary. One of the senior partners actually called our attacker while on a video call to us. Overall, very unprofessional and I’d suggest strongly to avoid them. Waste of money and time, don’t be impressed by the BBC logos...

Extremely unprofessional, we dealt with horrible people who just wanted to get your money and did not help. They are not equip to do anything and they shout when you ask a simple question- they’re money hungry!!!!!

Rang the company this morning and what a dreadful experience with the man who answered! Rude, patronising and full of himself. Talked over me, shouted and didn't listen properly, then blamed me when he'd misunderstood. He then wanted to book me in for a call and when I mentioned I was going on holiday and so would be away until a certain date he scoffed and said he'd no interest at all in my holidays, zero, and that this was a professional law firm of barristers and solicitors that I was calling! I said it was merely to find a time to call - I mentioned absolutely nothing else about my trip! This individual needs some serious training and attitude readjustment! He then put me through to the paralegals - who didn't answer and no voicemail.
At that point I decided this was some sort of bucket shop and hung up. An hour later a paralegal rang me, unsure where he got my number?
In the meantime I contacted a great firm of proper professionals, where I was immediately put through to a solicitor who can see I've got a straightforward case with no dispute, simply need my money returned. He's looking into it initially for free and gave several much cheaper options than Lexlaw!
Wished I'd read these reviews about Lexlaw before, as unfortunately this unprofessional attitude seems to be the norm.

I paid £1800 for advice. I was told I have no case. I was shouted at. They addressed NONE of the points. I then took advice from a barrister and had a professional barrister opinion, which stated the case has merit. is has now proceeded to letter of claim.
Lexlaw do not study the material they are sent

Circus ran by asylum seekers. Beware

Very rude Scotsman (I just say this so Lex Law knows who I'm speaking about) on reception when I called for the first time. Doesn't listen or give you even a few seconds to let you get a word in edgeways to explain why you're calling in. As a previous user here said, patronising too. What an awful front of house person, you are putting off prospective clients.

The paralegal is more focus on that all documents to be save in single Pdf file, if you don't know you can use Adobe free of charge if not lexlaw charge you £200. Hence all they do was to hand it over your document and book appointment, not even let the solicitor know your email letter. Thereafter, they offering £1,500 + Vat initial consultation using video conference hence technically you can only hear them. Also you have to sign. During the conference, the solicitor, barrister and assistant (logging the notes) present the meeting. Surprisingly the solicitor manner of conversation was shocking you have been interrogating of why you think of having a claim or a case rather than telling you how they can help you winning the case or recover your losses since you already sent the documents. It felt like your already being judged that's was your fault and you have to argue to be heard. While for the barrister well spoken however not a specialist as the conversation was very basic advice. Therefore, I strongly suggest to stay away and not even try to contact Lexlaw in relation to banking disputes.

Julian is letting down the company
Julian - very rude and unprofessional and highly patronising.Made it difficult to want to proceed as a client. Based on first impressions, wouldn’t recommend.