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LexusPartsNow.comReviews 

687
•
TrustScore 4 out of 5

4.2

Auto parts shop
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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting that parts are genuine OEM and exactly as presented, fitting perfectly and working like new. Many consumers appreciate the competitive pricing, which often results in significant savings compared to local dealerships. Reviewers also highlight the fast delivery service, with orders arriving quickly and on time, making the overall experience efficient and satisfactory. However, some customers experienced issues with incorrect parts being sent, sometimes due to product description discrepancies or the company's own selection system. A few other people also felt that the return process was problematic, especially for international orders or when parts were deemed ineligible for return despite not being electronic.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the accuracy of diagrams and... See more

Delivery service

People report positive experiences with delivery service, with many customers praising the fast shipping and... See more

Price

Users describe positive interactions with price, often highlighting that prices are fair, competitive, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that many parts are genuine OEM, fit perfectly, and... See more

Order

Reviewers mention ambiguous feedback about order, with some customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more

Rated 4 out of 5 stars

Updated from a 1 star review. Was initially charged double for shipping and denied acknowledgement of the issue nor a refund of the extra shipping (for windshield wipers, shipped from Wisconsin to... See more

Rated 5 out of 5 stars

Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going... See more

Rated 5 out of 5 stars

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more

Company details

  1. Auto parts shop

Written by the company

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Written by the company

Contact info

4.2

Great

TrustScore 4 out of 5

687 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(687)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Wrong part was sent

Wrong part was sent, essential to pass smog. How do I refund?

29 April 2026
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback. Unfortunately, per our return policy we cannot proceed with your RMA due to timeframe. Please refer to our return policy below. Again we apologize for the inconvenience.

www.lexuspartsnow.com/service/lexus-return_policy

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