LG Fridge Filter Reviews 267

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Your company is excellent regarding your service calls. My technician Uday is just a fabulous asset for your company and what a charming young person to come into a home. He cleaned his hands, was inf... See more

Rated 5 out of 5 stars

It would have been better if the LG App gave me the correct part number, rather than me having to run thru a whole list of items and then cross my fingers and hope I picked the right one. Fortunately... See more

Rated 5 out of 5 stars

Information on the site was clear and easy to understand giving me confidence I was ordering the correct water filter. Order arrived promptly.

Rated 5 out of 5 stars

I've purchased all of my legitimate LG filters from these guys to make sure I don't become another horror story about people ruining their expensive fridges with ill fitting knock offs. On my previous... See more

Company details

  1. Water Filter Supplier
  2. Appliance parts supplier

Written by the company

Genuine LG Refrigerator water filters. Fresher, cleaner drinking water for your family. Enjoy better tasting, safer drinking water and ice cubes with genuine LG refrigerator water filters. Have peace of mind with NSF tested and certified filters that reduce contaminants in drinking water, knowing that you never have to doubt its quality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

267 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Delivery time longer than expected

Delivery is was much longer than expected; especially since it said shipped pretty much the next day of purchase but Australia post did not update anything for at least another couple of days before sending through details of when to expect delivery.

17 March 2025
Rated 3 out of 5 stars

The only thing you need to improve is…

The only thing you need to improve is on the water filter there is no mark or indication of which way the water flows in the LG water filter as I have bought other brands which have a water flow direction eg: water in or arrow with a direction. Everything about my order was so easy thank you

9 February 2025
Rated 1 out of 5 stars

Put a order in and and then after a day…

Put a order in and and then after a day received a refund for my order without explanation I sent an email to support to find out what happened and why they cancelled my order
Have had zero response from them so will not buy from them again no communication from them at all

26 January 2025

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