Honestly, I wasn’t so sure about buying such expensive sunglasses because I was completely unfamiliar with the brand and their quality. But I gave them a chance, and I’m truly extremely happy with wha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my third time getting a pair of sunglasses from this brand. My husband is picky, but he loves their unique designs especially for the summers. He's gone through many sunglasses but this brand... See more
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The delivery was very fast. Packaging and accessories were amazing. The glasses are top quality and they look like it. The design is unique and they are definitely worth it! The customer support was e... See more
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I'd seen these for years online, but it wasn't until I was at their store in Venice that I got to try them on. I was very impressed with their quality and classic styles with a modern twist. The herit... See more
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Company details
Written by the company
L.G.R srl is an Italian eyewear brand of high-end glasses and sunglasses, started by Luca Gnecchi Ruscone in 2008.
Inspired by Africa, Handmade in Italy...
Written by the company
- Inspired by Africa
- “Some years ago I was in Eritrea, Africa, wandering through my grandfather’s old warehouse of Italian imports, when I discovered a model of sunglasses from a time long forgotten. These beautiful designs immediately evoked the romanticism of an era long gone by. The merging of two worlds; the adventure of Africa and the glamour of the Riviera. I returned to the original manufacturers and created a line capturing this timeless elegance…” Luca Gnecchi Ruscone
- Handmade in Italy
- L.G.R eyewear is entirely handmade in Italy by three artisanal families, who build each frame from start to finish using traditional methods of production in order to deliver an authentic and noble product. L.G.R preserves Italian values and heritage through hard work by real people who have spent their lives specializing in this meticulous line of craftsmanship. The result is a genuine product that translates excellence through passion and authenticity.
Fast and free shipping worldwide
14 days return policy
We ship all orders with our logistics partners UPS (worldwide) and TNT (Italy).
Depending on your location, the shipping time may take:
EUROPE: 2-3 working days
UNITED STATES: 3-4 working days
REST OF THE WORLD: 5-6 working days
Contact info
Piazza Lecce, 4, 00161, Rome, Italy
- +39 06 4341 3879
- customercare@lgrworld.com
- lgrworld.com
Superior beauty, quality and Client support made really easy
Client support has always been prompt and swift. Both for returns and new buys!
And, as usual, frames are beautifully made and, after, 3 frames, still thinking of the next one!
20 July 2023
Reply from L.G.R
Dear Claudia,
We are extremely happy to receive this feedback and, above all, we are even happier to see our Customer Care has been helpful.
We can't wait to assist you again.
We wish you a wonderful day!
L.G.R Team
Terrible
Terrible. I've been asking their customer service for help for 3 weeks. Still don't have my products. Never ordering from them again
13 July 2023
Beautiful sunglasses
Beautiful sunglasses. The delivery was a bit chaotic mostly due to UPS being trash.
20 July 2023
No tracking number and the 400 euro…
No tracking number and the 400 euro sunglasses took a month to get delivered to me.
19 July 2023
Reply from L.G.R
Dear Konstantinos,
first of all we would like to thank you for the time dedicated to the review ; that’s truly appreciated.
We have high quality standards and we’re sorry to hear that you are not satisfied with the courier we use.
We care about a good experience with us so we understand your disappointment.
However let us inform you that the delay in shipment due to the courrier was caused by several unforeseen circumstances, as mechanical failure and the fact that the delivery address is in a remote area where deliveries are not made daily.
Certain of your understanding, we hope that the quality of our product has satisfied you anyway.
Best regards,
Customer Care Team
Beautiful glasses splendid customer…
Beautiful glasses splendid customer service! I always come back for my glasses and sunglasses
12 July 2023
Reply from L.G.R
Dear Sirs,
We are extremely happy to receive this feedback since the satisfaction of our customers' is our primary purposeand, above all, we are even happier to see our Customer Care has been helpful.
We wish you a wonderful day,
L.G.R Customer Care Team
Not recommended at all .. !!
First of all, we have received our 2 sunglasses without the microfiber cleaning Cloth. We contacted the customer service and they sent them 2 days later. After that and after using my sunglasses, I started suffering from my ear (the sunglasses are bad for ears they hurt it badly..). After 3 weeks of using the second, I went to a sunglasses store to fix them because they have started shaking while wearing them.
I don't recommend this brand at all although I bought them in a very high price.
26 June 2023
Unprompted review
Great customer service
The customer service was handled with above and beyond care. Placing the order, and applying the discount went smoothly. Great customer service.
11 July 2023
Reply from L.G.R
Dear Sirs,
We are extremely happy to receive this feedback and, above all, we are even happier to see our Customer Care has been helpful.
We can't wait to assist you again.
We wish you a wonderful day!
L.G.R Team
I love these sunglasses but
I love these sunglasses but, if I realised I had to pay tax on arrival I would not have bought them.
2 July 2023
Very nice glasses
The reunion Explorer reached me in great condition. All is made in excellent hand made work and the sunglasses really looking beautiful. I would like to buy such a sunny with polarized lenses, but L.G. R. produce such glasses only in very few cases.
6 July 2023
Reply from L.G.R
Dear Sven,
Thank you for these kind words!
We appreciated so much the time and effort you took to write this review.
More than anything else, we're glad you love our Brand.
We wish you a wonderful day!
L.G.R Team
It was back in 2010 when I first…
It was back in 2010 when I first purchased a pair of LGR sunglasses (model: free town) here in Athens Greece and ever since loyal to the brand for many good reasons..I was told that they’re not only hand made but also made out of the finest quality see hand polished cellulose acetate frame/ tempered mineral polarized glass anti scratch etc…but what made me give a 5/5 star review is that after 13 years the superb customer care was by my side willing to cater me by substituting the frame which had a crack for FREE.. I also have another pair of sunglasses which I much appreciate The photographer’s edition limited edition bought in 2018 which I mistakenly scratched the lenses and the LGR customer service replaced them for a small amount and repolished the frame as brand new.. I have no words to thank you LGR :)))
27 July 2023
Unprompted review
Reply from L.G.R
Dear John,
We are extremely happy to receive this feedback and, above all, we are even happier to see our Customer Care has been helpful.
We can't wait to assist you again.
We wish you a wonderful day!
L.G.R Team
Attention to details
5 July 2023
I love the oasi glasses
I love the oasi glasses. I also love the art of the packaging and the eyeglass cloth. I love everything! The giraffes and the feel of Africa, I don’t know but it reaches my heart. Excellent craftsmanship. I am very satisfied with my purchase. The delivery was a breeze. Smooth and pleasant transaction.
3 July 2023
Reply from L.G.R
Dear Jia,
Thank you for these kind words!
We appreciated so much the time and effort you took to write this review.
More than anything else, we're glad you love our Brand.
We wish you a wonderful day!
L.G.R Team
Great shop with great customer service…
Great shop with great customer service and products
2 July 2023
Reply from L.G.R
Dear Cem,
We are extremely happy to receive this feedback and, above all, we are even happier to see our Customer Care has been helpful.
We can't wait to assist you again.
We wish you a wonderful day!
L.G.R Team
Outstanding service at Via della…
Outstanding service at Via della Fontanella di Borghese 22, 00186 Rome; excellent, animated, attentive, courteous customer service in a beautiful upscale ambience; my glasses broke and were repaired for free within minutes, cleaned and handed back to me like new! Thank you!
26 June 2023
Unprompted review
Fantastic
Fantastic! Have a few pieces of L.G.R and I love all of them! Iconic and unique!
29 May 2023
Highest quality
Highest quality, design with good taste, confortable yet not for practici g sports with. I have a Sahara pair.
16 June 2023
Unprompted review
Reply from L.G.R
Dear Nicholas,
We're so happy you took the time to write these kind words. The satisfaction of our customers' is our primary purpose.
We wish you a wonderful day,
L.G.R Customer Care Team
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