Banner for LHH

LHH Reviews 187

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff as knowledgeable, adaptable, and supportive, providing excellent guidance and encouragement during career transitions. Many people appreciate the practical suggestions, helpful sessions, and the overall positive and professional approach of the coaches. The resources, tools, and webinars provided are consistently praised for their usefulness in job searching and career development, helping individuals regain confidence and navigate challenging times. However, some customers also noted issues with the service, describing it as poor, inefficient, and even useless, with promises not being delivered. A few other people also felt that communication and follow-through were unprofessional, citing instances of unreturned calls and emails, and contradictory advice from different coaches.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting outstanding support, helpful coaching,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the outstanding, personalized,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as exceptional and... See more

Customer communications

Users describe ambiguous interactions with contact, with some reporting positive experiences where they were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heather from LHH was exactly what I needed. In LHH I found a coach who was a perfect mix of kind encouragement and broad knowledge as well as always finding answers for me and knowing where we could... See more

Company replied

Rated 5 out of 5 stars

Sally Walker at LHH has been a fantastic support during a time when I was looking for a new job. She asked what kind of support I wanted, provided accountability to keep me on track, and made lots... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. Ray my coach was brilliant, he made me feel confident again and was very helpful. The courses I did online were also very helpful in finding me my next job. Would recomm... See more

Company replied

Rated 5 out of 5 stars

My 1:1 career coach, Robin Moriartes was very helpful and encouraging all throughout my time with LHH. Her expertise and guidance really helped to keep me sane and grounded after a layoff during my c... See more


Company details

Written by the company

At LHH, we believe work should be meaningful, fulfilling, and connected. Our vision? To create a beautiful working world—a world where people and businesses are empowered to achieve bold ambitions. That's why we've designed solutions to address each stage of the talent journey, crafted with human care and proven expertise. These include: HR & Talent Advisory, Recruitment Solutions, Leadership Development & Coaching, Career Transition & Mobility, and Upskilling & Reskilling. With more than 50 years of experience, our network of over 12,000 professionals, across 60+ countries, supports organizations worldwide, and we are strengthened by our position within The Adecco Group, the world’s leading talent company. Visit our website to find out more about how we can support you or your business: www.lhh.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LHH truly delivers Quality Service

Very impressed with the range (breadth and depth) of services and resources thru LHH - and the QUALITY of the offerings. Especially appreciate my fantastic Coach, and the many great Webinar presenters who are clearly engaged to deliver quality content to help Job Seekers.

Due to some family emergencies, I ran out of time to fully utilize the resources available, such as VMOCK and AI Resume-assessment tool, but appreciate these resources.

Wish the range of services could be extended (even if paying on our own after official LHH service period ends from my employer-sponsored plan)

8 April 2026
Rated 5 out of 5 stars

Great Transition with LHH

Great Transition with LHH. My coach Diana was excellent. She provided a lot of useful feedback on moving into my retirement but keeping my options open. The resume writing service was also very helpful, and I now have 3 different versions depending on what I decide to do in the future.

7 April 2026
LHH logo

Reply from LHH

Thank you for sharing your experience.
We’re glad your Coach could support you through this transition.

Rated 5 out of 5 stars

Excellent coach in Claire Kelly

Excellent coach in Claire Kelly. Professional, clear advice given. Tips on CV presentation and Linked In profile changes

30 April 2026
LHH logo

Reply from LHH

Thank you for your kind feedback.
We’re glad your Coach’s clear and practical advice was helpful.

Rated 5 out of 5 stars

Company with huge experience in people…

Company with huge experience in people outplacement programs and strategies supported by exceptional consultants

30 November 2025
LHH logo

Reply from LHH

Thank you for your feedback.
We’re glad our experience and approach made a positive impression on you.

Rated 5 out of 5 stars

Great support

Great support and suggestions of help

31 March 2026
LHH logo

Reply from LHH

Thank you. We’re happy to hear you felt supported and found the guidance helpful.

Rated 5 out of 5 stars

Overall good experience

Overall good experience, got lots of guides. Resources and phone calls help me a lot.

7 December 2025
LHH logo

Reply from LHH

Thank you for sharing this.
We’re glad our resources were helpful and supported you along the way.

Rated 5 out of 5 stars

Excelente coach

Excelente coach, very knowledgeable and proactively y helpful. A Trish Kovash helped me compose emails to potential employers, recommended resources to earn better writing skills, made resume update recommendations. Recommended the AI interview practice tool on LHH website, helped me get and review Meyers-Briggs and Strong Interest Inventories. I ended up getting 3 job offers and ended up accepting the new with better compensation. I appreciate all of Trish's help.

7 May 2026
LHH logo

Reply from LHH

Thank you for your thoughtful feedback.
We’re so glad your Coach could support you throughout your search. And congratulations on securing a new role!

Rated 5 out of 5 stars

Jennifer was an outstanding coach and…

Jennifer was an outstanding coach and was extremely helpful and detailed toward my needs after leaving Intel

7 May 2026
LHH logo

Reply from LHH

Thank you for your feedback. We’re glad you felt supported with guidance that was tailored to your situation during such an important transition.

Rated 5 out of 5 stars

Great Experience

It was a great experience getting the insights and face to face coaching from Elizabeth. She was so kind and helpful. I am glad I participated in this program.

7 May 2026
LHH logo

Reply from LHH

Thank you for your feedback. We’re pleased to hear the experience felt worthwhile and gave you helpful perspective.

Rated 5 out of 5 stars

My counselor was wonderful

My counselor was wonderful. She was always positive and went the extra mile to help me screen out job scams. Way to go Glo!

28 April 2026
LHH logo

Reply from LHH

Thank you for sharing this. It’s great to hear you felt supported in a way that also helped you navigate your search more safely.

Rated 4 out of 5 stars

My coach was fantastic

My coach was fantastic, she held me accountable, and recognized where I was vulnerable and supported me with an action plan week over week.

3 March 2026
LHH logo

Reply from LHH

Thank you for your feedback. We’re glad you had consistent support and a clear path to keep moving forward.

Rated 5 out of 5 stars

The career couch was wonderful

The career couch was wonderful! There is also a lot of information and assistance on the LHH site. The webinars were very helpful and the experts knew what they were talking about!

1 October 2025
LHH logo

Reply from LHH

Thank you for your feedback. We’re glad you found value both in the guidance and in the learning sessions and tools available.

Rated 5 out of 5 stars

I want to express my deepest…

I want to express my deepest appreciation to LHH for the incredible support they gave me throughout my job search journey. The entire team inspired me, guided me, and monitored my progress from the very beginning until the day I finally secured a new job. Their dedication truly made a difference.
I especially want to commend Mr. Stephen Cunningham for his outstanding encouragement and commitment. He consistently motivated me, prepared me for every interview, and taught me exactly what to say and how to present myself with confidence. He also helped me improve my CV and made sure I was fully ready for every opportunity.
Mr. Cunningham’s dedication, patience, and inspiration meant so much to me. He always believed in me, and that pushed me to keep going. I am genuinely grateful for everything he did.
I will definitely recommend LHH to people all over the world who are looking for real support, professional guidance, and a team that truly cares about your success. I’m extremely happy and thankful for the experience.
Thanks JD Da Costa.

14 April 2026
LHH logo

Reply from LHH

Thank you for such a thoughtful message.
It means a lot to know the support you received had a real impact. Congratulations on your new role! And we truly appreciate your recommendation.

Rated 5 out of 5 stars

The true value of having a coach…

The true value of having a coach throughout my search wasn't just that they helped me get a job, it was that they helped me survive the 527 difficult days before I got an offer. Their steady support kept me positive, built my resilience, and kept me grounded until I finally reached my breakthrough.

7 May 2026
LHH logo

Reply from LHH

Thank you for sharing this. We’re really glad you felt supported during such a challenging period and that you reached your goal.

Rated 5 out of 5 stars

Fantastic support

LHH provided a great deal of support, guidance and tools to support my career transition. Would highly recommend

2 February 2026
LHH logo

Reply from LHH

Thank you for your feedback. We’re glad you felt supported throughout and truly appreciate your recommendation.

Rated 5 out of 5 stars

My contact person is Eric Miller

My contact person is Eric Miller. He's very attentive and provides appropriate suggestions to my needs. He's a wealth of information.

13 November 2025
LHH logo

Reply from LHH

Thank you for your feedback. We’re glad you received thoughtful guidance that really fit your situation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look