liberis.comReviews 

1,630
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and quick response times, making the funding process straightforward and stress-free. Reviewers often mention that the company delivers on its promises and provides crucial support for small businesses. However, some customers also noted issues with customer service, experiencing slow responses or conflicting information. A few other people also felt that the application process could be frustrating and take longer than expected, leading to disappointment.

What people talk about most

Service

People report positive experiences with service, often highlighting the excellent, professional, and friendly... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness, patience, and clear... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Brian Beacham has been an absolute pleasure. He guided us through accessing short‑term funding via Liberis, making the whole process clear, straightforward, and stress‑free. Brian to... See more

Company replied

Rated 5 out of 5 stars

GREAT service, has done so much help for my small business. Ingimar has been beyond helpful with his advice and customer service. Highly recommend this service for anyone looking for funding and lit... See more

Company replied

Rated 5 out of 5 stars

Very thankful for your support.I have very small business open just Friday and Saturday. Try to get support from some companies before been let down many times but Liberis make my business change by... See more

Company replied

Rated 5 out of 5 stars

excellent customer service very helpful . They have delivered whatever they have promised,I’m very happy with them and all going smoothly well as I expected. It’s highly recommended for business fundi... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Non-bank financial service

Written by the company

Liberis are on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting finance with small businesses. They use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to their vision. Up to now they have funded almost 40,000 small businesses with over $1.5bn - but they believe there is much more to be done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,630)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went smoothly no hassle

Everything went smoothly no hassle
All my needs taken care of in a couple of emails and phone calls 48 hours job done highly recommended 5 stars

1 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello David,
Thank you for your feedback. We're delighted you're happy with the service we provided and we look forward to continuing to work with you.
Kind regards, Liberis

Rated 1 out of 5 stars

This is the WORST lender out there

This is the WORST lender out there! Not only do they want you bank account user name and password but they also change how you get you funds from eBay. They want all of your eBay sales to go into their account they provide for you so they can say what you can take from the account (stated in terms and services).

So they want access to your bank account and eBay account at all times so they can allocate what they deem you should receive (stated in terms and services). This is stated in the terms and services agreement (READ carefully). If a problem arises they can freeze the account they provide locking you out of your funds until the law makes them release it which can be weeks, months or even years. Also note should you have a legal problem you handle it through their arbitration which everyone knows only benefits the company unless you opt-out!

They are partnered with Plaid whom already had class action lawsuit against them for leaking/selling peoples personal and private information like your name, address, bank account information, etc... and still do business with them. If this doesn't tell all you need to know about the company then maybe you should research them more indepthly.

I'm sorry you don't like the truth exposed but here you have it!

5 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello James,

Thank you for your feedback. We're sorry you were unhappy with our decision to use Plaid to verify your volumes. Please be assured we take our the security of our customers' personal data very seriously and we take appropriate steps to ensure the platforms we are using comply with our expectations.

Liberis does not have access to your eBay account, this lies with you and eBay. We are partnered with eBay for the purpose of providing Seller Finance, which is paid via a set percentage, but we do not control the funds in your account.

I hope this provides clarification and we're sorry these processes meant you decided not to take funding from us.

Kind regards, Liberis

Rated 5 out of 5 stars

Great service and i highly recommend it

Great service and i highly recommend it

2 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Chunu,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

Rated 5 out of 5 stars

I was referred to Liberis by a friend

I was referred to Liberis by a friend, Jason Cameron. He was very helpful and supportive. Infact, I was surprised as I had 3 funding options and offer in a day. I applied and successfully received my funds within a week. Generally, we are growing and expanding getting new tools and equipment, increasing our stocks, sorting out bills, etc

11 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Lawrence,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service, and we look forward to continuing to work with you.

Liberis

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Do not do any business with Liberis. They are not BBB accredited. Horrible fruadulent practices. Filed complaints with MN dept of commerce and BBB. Company failed basic ada accommodation request.

8 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Regina,

Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience. We’ve reviewed the concerns you raised and have provided clarification directly.

We take accessibility and customer service seriously, and we’re committed to supporting all merchants fairly. If you need any further assistance, our team is available to help.

Kind regards,
Liberis

Rated 5 out of 5 stars

Liam

Liam, was great answered any questions and was on hand throughout the application. 10 out of 10 service. Thank you

28 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Angela,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service and the support Liam provided.

Liberis

Rated 5 out of 5 stars

Great option for my business funding…

Great option for my business funding within 24 hours
Perfect for the small business immediate help

5 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Gordon,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

First Class Service

I have organised a few facilities with Liberis in recent times and have to say l have been very impressed with how they operate.

The service levels, communication and professionalism of Kayla Middleton is has been really excellent.

I’m very happy to be working with the Liberis team.

Mike Vero.

Fox Group

20 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Mike,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service and the support Kayla provided. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

We have used Liberis twice ourselves…

We have used Liberis twice ourselves now Everyone I have spoken with has been extremely helpful.
We thought to start with it would be hard but payments have been easy to swollow so much so that we have taken out our 2nd loan. Many many thanks to everyone at Liberis that has helped us.

4 March 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Margaret,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the service our team provided. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

Very helpful knew what they were doing…

Very helpful knew what they were doing easy experience

6 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Linda,

Thank you for your feedback. We’re delighted to hear that you’re happy with the service our team provided.

Liberis

Rated 1 out of 5 stars

Hello everyone,

Hello everyone,

If I’m being honest, this is the first time in my life I’ve been ripped off like this. Borrowing £2100 and having to repay £3750 really makes you say “wow.” Everyone makes mistakes — this one was mine.

They may fool me once, but they’ve lost a loyal customer for good. And of course, I’ll be sharing this experience with everyone I know.

I hope no one else makes the same mistake.

20 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Mert,

Thank you for your feedback. I'm aware our agent has contacted you directly to clarify the details of your funding account, as the fixed fee amount you have quoted here is incorrect. We have provided a copy of your contract so you can refer to this yourself.
We take the fairness of our pricing very seriously, as it is essential merchants are being charged an appropriate amount for any funding agreement.

If you have any outstanding concerns, please don't hesitate to contact us.

Liberis

Rated 5 out of 5 stars

Definitely recommend Liberis

Definitely recommend Liberis. Received fund with very little hassle. Paresh Kalley was very helpful throughout transactions

26 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Ojas,

Thank you for your feedback. We're delighted to hear that you're happy with our service and Paresh's support. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

Excellent idea and each service

Excellent idea and each service , quick reply’s

27 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Maurice,

Thank you for your feedback. We’re delighted to hear that you’re pleased with our service.

Liberis

Rated 5 out of 5 stars

The customer service is second to none…

The customer service is second to none .The ease of the application process brilliant .The response time is excellent .What more can I say ....well done

26 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Venkata,

Thank you for your kind feedback. We’re delighted to hear that you’re pleased with our application process and service.

Liberis

Rated 5 out of 5 stars

Simple and easy thank you

Simple and easy thank you

20 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Tajbir,

Thank you for your feedback. We’re delighted to hear that you’re pleased with our service.

Liberis

Rated 5 out of 5 stars

Excellent and very easy

Excellent and very easy

12 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Gjergji,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

Always a pleasure to deal with Liberis

Always a pleasure to deal with Liberis. They are efficient and very helpful.
Highly recommended

25 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Kim,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look