liberis.comReviews 

1,630
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and quick response times, making the funding process straightforward and stress-free. Reviewers often mention that the company delivers on its promises and provides crucial support for small businesses. However, some customers also noted issues with customer service, experiencing slow responses or conflicting information. A few other people also felt that the application process could be frustrating and take longer than expected, leading to disappointment.

What people talk about most

Service

People report positive experiences with service, often highlighting the excellent, professional, and friendly... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness, patience, and clear... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Brian Beacham has been an absolute pleasure. He guided us through accessing short‑term funding via Liberis, making the whole process clear, straightforward, and stress‑free. Brian to... See more

Company replied

Rated 5 out of 5 stars

GREAT service, has done so much help for my small business. Ingimar has been beyond helpful with his advice and customer service. Highly recommend this service for anyone looking for funding and lit... See more

Company replied

Rated 5 out of 5 stars

Very thankful for your support.I have very small business open just Friday and Saturday. Try to get support from some companies before been let down many times but Liberis make my business change by... See more

Company replied

Rated 5 out of 5 stars

excellent customer service very helpful . They have delivered whatever they have promised,I’m very happy with them and all going smoothly well as I expected. It’s highly recommended for business fundi... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Non-bank financial service

Written by the company

Liberis are on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting finance with small businesses. They use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to their vision. Up to now they have funded almost 40,000 small businesses with over $1.5bn - but they believe there is much more to be done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,630)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good and quick service

Very good and quick service
Michella Middleton was very professional, friendly and efficient

5 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Natasha,

Thank you for your feedback, we're delighted you're happy with the support Kayla's provided. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

Amazing service

Amazing service. Fast easy way to get the fund. specially interest rate is the best.

27 January 2026
Unprompted review
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Reply from liberis.com

Hello Sathu,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

Great experience

Great experience working with Max Rutler. He was professional, easy to deal with, and got the job done right. Would definitely recommend

28 January 2026
Unprompted review
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Reply from liberis.com

Hello Natasha,

Thank you for this wonderful feedback, we're delighted you're happy with the support Max provided. We look forward to continuing to work with you.

Liberis

Rated 1 out of 5 stars

Stay away.

Initially offered 50.000 plus with them with my ebay history. Went with 10.000 to see how it goes. 3 months half way there. They offer you can get more at 50% paid off. Tried to get more and was denied. My credit score increased so did not make sense and they gave no explanation. Almost like we have your money so we don't care about your experience..... Carlos does not seem to want my business. I have found other sources...... Once they get there hooks in you, customer service and care goes out the window..... ****UPDATE **** Liberis responded to my review as you can see below. They said they would contact me. They never did. They're just blindly answering these reviews to make customers think they care. Im surprised Ebay is allowing them to work with their sellers......

2 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello William,

We are sorry you were unhappy with our product and service. As our agent advised, eligibility is not guaranteed at 50%, as this is based on several factors. Our eligibility system updates regularly and as soon as we are able to offer funding, we will be in touch with the merchant. We hope this provides additional clarification, and we are sorry for the slight delay in our response, this was while we waited for confirmation from our eligibility team.

Kind regards, Liberis

Rated 5 out of 5 stars

Efficient and hassle free

Thank you Liam Fletcher!

1 February 2026
Unprompted review
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Reply from liberis.com

Hello,
Thank you for your feedback, we're delighted you're happy with the support Liam provided!
Liberis

Rated 1 out of 5 stars

Dealing with Liberis is just so frustrating!

Dealing with these people is something of a nightmare. They advertise you'll get the funds quickly, based on your EBay account. When you apply through EBay, there's a bug that you can't get by that's been there for years. You can't go through the process again, it tells you you've already submitted an application. So you have to email them, and they never get back to you in a timely fashion - more like 2 to 3 days. When they do, they tell you to wait 24 hours and try again. You do that, it bugs out again. You email them and wait again. They tell you to do the application a different way, and it finally gets submitted. At that point you're supposed to be funded in a business day, but it's always more like 3 or 4 business days.

This experience is consistent across three previous loans from them. I'm trying to get a fourth one now and in the waiting process for them to respond to their email.

My average time from starting the application to getting the funds average about 10 days, rather than the one or two it should take.

Bottom line, I really wish EBay would come up with a better company as their capital provider. Dealing with Liberis is just so frustrating!

3 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Tom,
Thank you for your feedback. We're sorry to hear this and are keen to locate your account so we can review this fully and see what we can do to speed up this process. If you could reach out to us at info-us@liberis.com or complaints@liberis.com, we'll be able to look into this for you.
Thanks, Liberis

Rated 5 out of 5 stars

Needed a little help with cash flow…

Needed a little help with cash flow Liberis was easy, quick and very friendly service. Can't fault them.

28 January 2026
Unprompted review
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Reply from liberis.com

Hello,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

Very good service

Very good service, the customer service lady I delt with was very informative making sure I understood everything well

26 January 2026
Unprompted review
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Reply from liberis.com

Hello Natasha,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

So quick and easy

So quick and easy

18 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Mark,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service.

Liberis

Rated 5 out of 5 stars

First class seamless experience

First class seamless experience all very professional and easy to follow
Funds sorted very quickly in hours so totaly recommend them

2 February 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Christian,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service, and thank you for the recommendation.

Liberis

Rated 5 out of 5 stars

I run a family business in Yorkshire…

I run a family business in Yorkshire and have been working with LIBERIS for several years.
It's a perfect adress for business.
The loan costs only a little more than with traditional banks.
But!!! The contract is finalized in 2 hours! The money is in 5 hours.
And you repay it according to your means.
GREAT!
If you need financing,
call LIBERIS,
especially the professional
Perash Kalley!
I highly recommend
Marius.

22 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Marius,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service and the support from Paresh. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply
Very professional team
Money in the account in few days
Thank you for helping our business in this difficult time
Thank you again

30 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Ishtiaq,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service and that the funding has supported your business.

Liberis

Rated 5 out of 5 stars

Super easy

Super easy, excellent service from start to finish, very informative and clear. Kept me updated every step of the way. Made life a little lighter during quiet months. Thank you 🙏

18 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Rebecca,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our service and that the funding has supported your business.

Liberis

Rated 5 out of 5 stars

Great way to borrow…

It might be more expensive but the fact of payments linked to our takings is reassuring.

27 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello,

Thank you for your feedback. We’re pleased to hear that you’re happy with our product, and we look forward to continuing our work with you.

Liberis

Rated 5 out of 5 stars

Easy to apply

This is the second cash funding for our pub so easy to apply for dont notice the payment going out as it comes from the credit card payments we pay a set percentage from our take and before you know it its all paid for

16 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Michael,

Thank you for this wonderful feedback! We're delighted to hear that you're happy with our product and look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

Great company that are all about…

Great company that are all about helping the small business owner, staff are knowledgeable and great with communication.

15 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Sarah,

Thank you for your kind feedback! We're delighted to hear that your happy with our product and service. We look forward to continuing to work with you.

Liberis

Rated 5 out of 5 stars

I’ve received a wonderful experience…

I’ve received a wonderful experience with liberis this is the second loan I’ve had never had a problem has done wonders for my business bought stock with the money and the shop looks better wonderful comments from customers saying how good the shop looks and it’s all down to liberis Thankyou so much

15 January 2026
Unprompted review
liberis.com logo

Reply from liberis.com

Hello Paul,

Thank you for this wonderful feedback! We're delighted to hear about the amazing improvements you were able to bring about with the help of our funding, and it's great to hear the feedback from your customers. We look forward to continuing to work with you and wish you all the best!

Liberis

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