LiberNovo Reviews 

I love the movement of the chair, not happy with the loose armrests…tried tightening as described but didn’t work!

My wife and I LOVE the chairs and footrest.
If I was to complain about anything would be the prolonged delivery time due to the high demand of this product.

The blanked and eye mask set matches which is nice compatibility and portable

From ordering to delivery this company gets it right! The products are quality, specifically the chair. The chair is second to none and is top notch quality and comfort. I use it 10 - 12 hours per day and sometimes even more. I use it for work, gaming and lounging, basically all day every day. I would and do recommend it to all.

Very responsive to my questions. Fast shipping and the quality of the chair is top notch. This chair will be with me for many years.

Excellent website explaining the chair construction and what it is capable of doing for your comfort and posture. Ordering online is intuitive and easy. Company kept me informed of the delivery expectations. Assembly was reasonably easy and all parts were included as well as functional. Thank you for an excellent product and service!

This chair is incredible…comfortable, supportive and stylish!

Most comfortable chair ever. Extremely easy to build and took 10min.

I'm quite happy that I decided to take a chance on this chair! Since I had never support a Kickstarter before, I wasn't sure at first, but it's fantastic. Everything about it seems well-considered, including the quality, adjustability, and support. I can now concentrate without having to constantly adjust my chair. I adore it!

This company is a scam, placed an order on Kickstarter in June 2025 and was told they would start shipping in October 2025. It is now February 2026 and not a single update about my order or shipping.

I ordered the chair with all accessiories and (as told on their webpage) expected the order to arrive this week. Since I got no shipment notification I contaced the company where they first told me that there is a slight delay and that they will prioritize my order. Since they didn´t tell me when I can expect my order I asked again for clarification. Now they told me that they cannot deliver till the end of the month!!! Update 1: Complaining seems to help. Now at least the chair (without accessiories) is on the way. :-) Update 2: Chair was delivered, but without all the additional stuff. No infos from Libernovo with regards to that. Chair is amazin, apart from the armrests (too loose, rather close to the body)

Scam? I ordered a chair on 14th of January, 2026 (order#1748) and as of February 2, 2026 it wasn't yet shipped and my emails to their "support" were completely ignored ever since. I guess I`ll have to make a refund claim with my bank if they keep ignoring me

On January 16, 2025 I ordered a LiberNovo Omni Dynamic Ergonomic Chair Pro Bundle / Moss Green / 48 cm. They include that fraudulent shipping protection scam that all sketchy online retailers are. The Pro Bundle includes an extra battery. They use FedEx which damaged every side and every corner of the delivery boxes and left them out in the weather right before a winter storm.
I never received the "extra battery" for the pro bundle, which they sell for $89 as an accessory.
I reached out to the support email they include in the confirmation regarding the missing item and have not heard back from them. Additionally, Seel which charged me $19.09 for a "Worry-Free Purchase" refuses to provide the replacement/refund for missing items that they promised when including the charge on my order. They claim it is not covered by their delivery policy despite that missing item protection being clearly included in the description of the charge.

Purchased through Kickstarter, there was a delay in shipping. It was supposed to be shipped in late December, but I received the chair at the end of January. It was disappointing to see that Kickstarter backers didn’t receive the chair first, while many people who purchased much later from the website received theirs more quickly.

FedEx delivery was not the best, as they did not deliver the chair when they promised, and I waited the whole day for nothing. Delivery happened next day without any prior notice. As for the chair its a good chair overall. Its comfortable to sit for long hours and headrest is very good. Back support is also pretty good if you like strong support. Despite this I ended up selling the chair because there were some features that I didn't personally like. Armrest are too close to my body and recline is not as good as in Haworth or Herman Miller chairs. Chair is also very soft and I find that it's good for gaming and watching movies but for everyday use and work it's too soft and it's hard to get up from the chair compared to more traditional office chairs. You really sink in to it. It's still a good chair but I would say it's not automatically the best chair in this price range. Many other brands like Haworth and Herman Miller have better warranty, quick deliveries, and their chairs feel more premium. They also have good return policies so I would maybe try chairs from those brands first.

Orded on the 21th Jan, no single update on the shipment . Send an email on the 26th, replied me the next day saying the color space grey is out of stock and expect to arrive at the beginning of Feb. They are still selling the chair without telling you they are out of stock, and even saying it will be shipped with standard shipping 5-8 businness day. I've got no notification or information on the fact that my order will be send after Feb, also with no reply when I asked for different color.

DO NOT BUY from this company. As others have written, they take your money, they make a label with FedEx but THEY DON'T SEND THE PRODUCT. Don't trust the hype on social media. Do your own research on their website. Look at the contact details and where they operate from. Customer service is a JOKE. They don't reply, they just leave you hanging. AGAIN, DON'T GIVE THIS COMPANY YOUR MONEY!!!!!

I purchased the footrest through the website and was told it would arrive within 5 to 8 business days. After that time passed, I had no information about my order, so I contacted them and was told it would be shipped in early January. It is now January 11th and I still have no updates. I have contacted them again and they do not reply, and on the website, my order does not even appear in the order search section. Fortunately, I paid through PayPal, reported the issue, and got my money back. Do not buy from this company, as they are not trustworthy.

I have pledged on kickstarter within first 1500.

There were promises and assurances in kicstarter updates about the delivery times that were never kept. When I finally received the chair, it did not come with anything else. All the kickstarter rewards and the footrest itself which I payed for were not present. They never informed me about this. I had to found out about it on the internet discussions. Month after receiving the chair, I still don't have the footrest and rewards and still have not received any email from the company about the fact that it was no present during the chair delivery or when should I even expect it. They assured me in email, when I contacted support, that the orders are being delivered strictly by the order number and region. Yet someone else from EU country (my region), from country right next to mine, who was late pledger, already has his footrest and chair.. So they just straight up lied about that as well.

The chair itself is nice, but I would advice you to stay away from the company.

Customer service is non existent. Does not reply to emails and the phone number never goes through.

Honest review:

The problems go well beyond the seat being too small. The seat is slippery, the armrests move out of place too easily, and the lumbar support buttons are positioned in a way that makes them too easy to press accidentally. The wheels do not slide well due to the material they are made from, and overall the chair is uncomfortable.
The concept of the chair is good, but the build quality is very poor. I would prefer the option to pay more in exchange for build quality comparable to Herman Miller. I hope a future iteration will reach that level.

But the worst of everything is the support that takes days to reply, despite being Ai generated, contains wrong information, is unhelpful.

They also do jot accept returning the chair unless you pay half the shipping.

Bottom line: stay away from this chair.