Matt Johnson in the lending department is the man! He continuously astounds me with his customer service, knowledge, and expertise of all things loan related. He’s so personable, friendly, helpful and... See more
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On November 7th, I applied for and got approved for an auto loan. Bridget has been incredibly helpful throughout the entire process. She also added insurance to the loan in case something happens to m... See more
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It was an amazing experience, Mr. Chris Shipley was to the point answered all of our questions, made things go so smooth we actually thought this is to smoothly. He was very quick efficient kind a... See more
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The entire process of setting up a loan for consolidation as well as refinancing my car was flawless. Joe Evans was super and made it so easy on my end to accomplish these things. He was so thorough i... See more
Company details
About Liberty First Credit Union
Written by the company
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.
We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.
CHECKING
AUTO & PERSONAL LOANS
CREDIT CARDS
HOME LOANS
Visit libertyfirstcu.com
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Contact info
501 N. 46th St, 68503, Lincoln, United States
- 402-465-1000
- info@libertyfirstcu.com
- libertyfirstcu.com
4.7
Excellent
417 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Loan acquisition
I worked with Jessica Daniel to get a debt consolidation loan following our wedding. She made the process so easy and explained everything step by step in a way we could understand! We look forward to working with her and LFCU again in the future!
18 June 2025
Reply from Liberty First Credit Union
We are so happy to hear that Jessica was able to help. Thank you for being a member of Liberty First Credit Union.
I was able to come in and get multiple…
I was able to come in and get multiple things taken care of at once without having to see a banker. Which was really convenient since I don’t live the closest to my nearest location and cannot always go there often. They got me everything I needed taken care of at the teller line and they were super helpful.
18 June 2025
Reply from Liberty First Credit Union
Thank you for the great review. We are happy to hear that we were able to help you quickly.
Just having good communication with our…
Just having good communication with our bank and occasionally going in to discuss business, priceless. I, (We), will enthusiastically continue to do our business with Liberty First Credit Union.
18 June 2025
Reply from Liberty First Credit Union
We are so happy to hear that we were able to help you. Thank you for being a member of Liberty First.
Making you feel like Family
We have been a liberty first customer for over 35 years. And we would never think of changing to any other financial institution. Liberty First always treats us as they would treat their family, they have ways that help you make money off your money, which is incentive to save. They always have great interest rates whenever it comes to buying a car compared to others. At this time, there is nothing I can think of that they could do any better
18 June 2025
Reply from Liberty First Credit Union
We are so glad you have had great experiences. Thank you for being a member of Liberty First.
I have been a member of LFCU for many…
I have been a member of LFCU for many years now and always got great service thank you
18 June 2025
Reply from Liberty First Credit Union
Thank you for being a member of Liberty First.
Reply from Liberty First Credit Union
We appreciate you being a member, thank you!
Hesitant at first.
So hesitant at first but after we got the process rolling it went pretty seamless. I haven't used their other products other then getting a loan for a vehicle. They were very helpful and answered any questions. Then life happened, I ended up making a choice (credit card) got behind on the payments. We communicated back and forth and a solution was found and again they worked with me. Based of my experience I give them 5 stars. I was recommended by another family member and I myself have recommended them to someone else.
4 January 2025
Reply from Liberty First Credit Union
We are glad you had a great experience, and we were able to help. Thank you for being a member.
Reply from Liberty First Credit Union
We are glad you have great experiences, thank you for being a member of Liberty First.
Takes too much time to clear checks
Put a check in from a broakerage account. Three days after I put it in they call me and say it would be a week before the check would process. Was 10 days before the check entered my account. Been banking for 55 years and never encountered something like that.
18 June 2025
Reply from Liberty First Credit Union
Thank you for taking the time to share your experience. We understand how frustrating delays like this can be—especially when they’re unexpected—and we sincerely apologize for the inconvenience.
In some cases, checks from brokerage accounts or other third-party institutions may require extended processing times due to verification procedures beyond our immediate control. We do our best to communicate any delays as quickly as possible and regret that this wasn’t clearer from the start.
We truly value your 55 years of banking experience and appreciate your continued trust. If you have any questions or would like to discuss your situation further, we’d be glad to speak with you directly.
Thank you again for your feedback.
I've been a member since 2010 and I…
I've been a member since 2010 and I have never regretted the decision. Great place to bank.
18 June 2025
Reply from Liberty First Credit Union
Thank you for being a member!
Not as helpful as they pretend to be
They aren't as helpful for people who don't have money. They offer good rates for those that don't need to borrow any $.
18 June 2025
Reply from Liberty First Credit Union
Thank you for sharing your feedback. We’re sorry to hear you feel this way, and we appreciate the opportunity to listen and improve.
At Liberty First, we’re committed to serving all members—regardless of their financial situation. Whether someone is just starting out, rebuilding, or well-established, our goal is to provide the tools, resources, and support they need to move forward.
We’d welcome the chance to talk with you directly and learn more about your experience. Please feel free to reach out to us—we’d like to see how we can better support you.
Thank you for being a member.
Been a customer for 20 years
Been a customer for 20 years. They are always helpful no matter what my needs
18 June 2025
Reply from Liberty First Credit Union
Thank you for being a member, we are so glad we can always help.
Very helpful friendly people
Everyone is very helpful with any questions so ion you have and all are very friendly.
18 June 2025
Reply from Liberty First Credit Union
We are so glad to hear that you have had great experiences. Thank you for being a member!
Grateful to have found them!
Great outfit, high interest yields on my savings. Incredible kind customer service! Feels good to be supporting a credit union instead of a giant corrupt bank too.
18 June 2025
Reply from Liberty First Credit Union
We are so glad to hear that you enjoy our services and products. Thank you for being a member!
Great nice people.
Great nice people.
Great lawn depth.
Truly horrible app..
You can never get on it. Always down and will not let you open it.
18 June 2025
Reply from Liberty First Credit Union
Thank you for your feedback—and for the kind words about your experience with us. We truly appreciate your support and are glad to hear the positive aspects stood out to you.
We understand how important reliable access to our app is and want to reassure you that we work diligently to maintain consistent availability. While brief maintenance windows or updates may occur from time to time, they are infrequent and typically resolved quickly to minimize any disruption.
If you ever notice any issues, please don’t hesitate to reach out. We’re always happy to assist and value the opportunity to keep improving.
Thank you again for being a valued member.
Reply from Liberty First Credit Union
We are so happy to hear that Aahmad was able to help. Thank you for being a member!
Convenient and very helpful
18 June 2025
Reply from Liberty First Credit Union
We are happy to hear that you have great experiences.
Everything went very well
Everything went very well. The banker was nice and professional was done in about three hours.
11 June 2025
Reply from Liberty First Credit Union
We are so glad to hear that you had a good experience. Thank you for being a member!
Kudos First Liberty Folks!
The people at Liberty First Credit Union are friendlier than people at any other banking institution where I have had an account. Besides, none of my loan applications has ever been turned down!
18 June 2025
Reply from Liberty First Credit Union
We are so glad to hear that we could help you out. Thank you for being a member!
Reply from Liberty First Credit Union
We are so glad we could help. Thank you for being a member.
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