Libristo Spain Reviews 

255
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful and fantastic selection of hard-to-find books available at very reasonable and highly competitive prices. Many people also enthusiastically appreciate that their orders always arrive securely packaged and in pristine condition. Some people were dissatisfied with the delivery service, noting that shipping could occasionally take considerably longer than originally anticipated. Reviewers mentioned that the actual delivery timelines frequently exceeded the initial estimates provided directly on the company website. Despite these occasional shipping delays, consumers still find the overall purchasing and delivery process to be reliable.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a mix of satisfaction and frustration. While... See more

Product

Customers consistently note positive experiences with product, highlighting the great availability of... See more

Order

Reviewers express mixed feelings about their order experiences. Many consumers report smooth ordering, quick... See more

Quality

Consumers find quality to be positive, highlighting that books consistently arrive in mint and perfect... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience. Placing my order was quick and easy, and they offer a fantastic selection of books in many different languages, which made it easy to find exactly what I was looking for.... See more

Company replied

Rated 5 out of 5 stars

Very efficent service and very polite, friendly and professional staff who were quick to respond to my queries. What's more, my book arrived a lot sooner than I'd expected.

Company replied

Rated 5 out of 5 stars

Tried to order this from Amazon and, as happened there once before, it never turned up. Got the book in half the time frame set by Amazon - which was initially 4 weeks, plus the 6 days when it was "de... See more

Company replied

Rated 5 out of 5 stars

English Speaker living in Spain and always my go to for my children and myself for books. Delivery times vary depending on book availability but they have always delivered. Have purchased from them ov... See more

Company replied


Company details

  1. Book shop
  2. Childrens Book Shop
  3. Law Book Shop
  4. Medical Book Shop

Written by the company

Con una selección de más de 21 millones de títulos de libros en más de 150 idiomas, Libristo es la mayor librería en línea de libros en lenguas extranjeras de Europa. En nuestras librerías puede encontrar libros en inglés, alemán, francés, español, ruso o italiano. ¿Pero preferiría leer en polaco, húngaro, croata, checo, eslovaco, ucraniano o quizás chino o coreano? No hay problema, lo tenemos todo. Somos un equipo de jóvenes en constante búsqueda de nuevos títulos para ampliar nuestra selección de libros en diversos géneros e idiomas. Y cada día enviamos miles de pedidos a nuestros clientes de toda Europa. Nuestra visión es facilitar el acceso a cualquier libro en cualquier idioma a cualquier cliente de Europa desde la comodidad de su propia casa. Además, recompensamos a nuestros clientes por cada compra: únase a nuestro club de fidelidad Libroamanto y canjee sus puntos por envíos gratuitos o regalos relacionados con los libros. Con Libristo nuestros clientes están informados y entretenidos más allá de sus fronteras físicas reales, siempre van una página por delante. Con Libristo puedes «Be Whoever».


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(255)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you so much for the good service!

Thank you so much for the good service!
Quick delivery, nice postman and the best book!
Keep up the good work;.)

25 August 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for such a wonderful review, Natalie! We are delighted to hear you are happy with the delivery and your book. Your kind words truly inspire us, and we look forward to welcoming you back to Libristo soon!

Rated 5 out of 5 stars

Good service

Very good service, everything came nicely. Fully satisfied.

29 August 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you very much for your kind words, Kseniia! We are delighted to hear that your books arrived safely and that you are happy with your purchase. Thank you for choosing us!

Rated 5 out of 5 stars

Efficiently valuable

Firstly they had the book that I was very much interested in. Secondly they started sending updates of the evolution of the book whereabouts. And finally the book was received very well packed, unharmed and in great condition.

14 August 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind words, Diego! We’re delighted that you found the book you were looking for and that our updates kept you informed along the way. It’s great to hear the book arrived safely and in perfect condition. We look forward to helping you find your next great read!

Rated 2 out of 5 stars

Book took an eternity to arrive

Book took an eternity to arrive. Luckily we got a second copy in one day from another supplier. A second book, this time of exams, was ordered by my boss. It didn't arrive. My boss contacted yourselves who said it had been delivered by Correos express on the 17th of July ( it's now the 29th) but it is nowhere to be found. You are currently investigating the matter. However, we NEED the book NOW!!

29 July 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Sheona. We can confirm that your order was delivered within the estimated timeframe provided at checkout. Regarding your boss’s order, we unfortunately cannot comment, as we do not have their details or order information. Our customer support team will do everything possible to resolve the matter as soon as possible.

Rated 5 out of 5 stars

Perfect

Books arrived perfectly and on time

22 July 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you very much for your kind feedback, Soraya! We’re delighted to hear that your books arrived perfectly and on time. We hope you enjoy your reading and look forward to welcoming you back soon!

Rated 5 out of 5 stars

COME TO LIBRISTO, QUIT AMAZON

Big fish eat small fish... well, not anymore, let's spread the word! I don't know what people are doing shopping on AMAS0N these days. That's why I shop at Libristo, and I love it! Amazing, dedicated service. I don't mind waiting for my books cause I have so many anyways (: There are people behind the project. I loved the nice little detail that came with my order. Will shop again and again here!

25 July 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you ever so much for your wonderful and heartfelt review, María!
We’re truly touched by your kind words and your support for what we do. It means the world to us to know that you value the people behind the project and the personal touches we try to include. Your loyalty means everything to us, and we look forward to helping you find many more great books in the future!

Rated 5 out of 5 stars

everything was great.

everything was great.
delivery took long but I guess that's normal for an international shipping.

1 July 2025
Unprompted review
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Reply from Libristo Spain

Thanks so much for your review! We're glad everything went well with your purchase. International deliveries can take a little time, but we're happy your order arrived safely. Hope to see you back again soon!

Rated 5 out of 5 stars

I value their honesty and information

What I valued is the fact that they pre-informed about a damage one of the books had and offered to change it.
Although they promised a discount that they forgot finally as I accepted the little damage in order not to have to wait .
The books arrived when they told me and everything was well organised and arranged.

19 June 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you very much for your kind review, Elisa. We're pleased to hear that you appreciated our communication and the timely delivery. We’re sorry if there was any misunderstanding regarding the discount. If you believe something may have been overlooked, please don’t hesitate to contact our customer service team — we’ll be happy to look into it. Thank you again for your trust, and we hope to serve you again in the future.

Rated 5 out of 5 stars

Great selection of books

Great selection of books. Wonderful communication on the process of my order.

12 June 2025
Unprompted review
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Reply from Libristo Spain

Many thanks for your kind words, Derise. We’re so pleased you appreciated our range of books and the updates on your order. Hope to see you again soon!

Rated 5 out of 5 stars

The book came before spected and the…

The book came before spected and the delivery was super pleasant and quick

10 June 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind review, Maria. We’re delighted to hear that your book arrived sooner than expected and that the delivery went smoothly. Enjoy your new book – we look forward to your next visit!

Rated 5 out of 5 stars

Thank you for the good service.

Thank you for the good service.. God bless you guys more..

15 May 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind message and blessings! We truly appreciate your support and look forward to welcoming you back to Libristo soon!

Rated 1 out of 5 stars

I have not received my book after all

I have not received my book although it is stated that I did. So bad...

27 May 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Dear Dunia, please reach out to our customer support team—they’ll be happy to assist you with your order and ensure you receive your book. Thank you!

Rated 5 out of 5 stars

I buy books here systematically

I buy books here systematically. Service worth recommending, very good contact with the service office in Spain. I will gladly use it again. I recommend it.

16 May 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you, Artur, for your review and positive feedback. We appreciate it, and are glad communication with our customer support team was pleasant and smooth. We are looking forward to your next visit!

Rated 5 out of 5 stars

Delivery and follow up process

Fast delivery, constantly updated regarding the status of the item bought.

28 April 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review and positive feedback, Gonzalo. We are glad that you appreciate the communication regarding your order. We hope you shop with us again soon.

Rated 5 out of 5 stars

Great Service

2 May 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Gary. We are glad all went well with your Libristo order. We hope to see you browsing our virtual bookshelves again soon.

Rated 4 out of 5 stars

Bookmarked for import books

I've bought books here 3 times and pretty good experience until now. Now I have this page bookmarked for buying import books.
My only problem would be some lost information during the sending of the package, but I think that is caused by one of the intermediaries (I've had to correct the address all 3 times before receiving them cause there were missing details).
The books itself arrived well and at a good price (for example for one collection I'm doing, the first volume bought directly in London costed me 25€ after conversion while here next volumes are ~20€ each)
The only issue would be that some arrive a little dusty , although it can be simply cleaned without damage.

18 April 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you, Sergio, for your review. We are glad that you are happy with Libristo's products and services. Sometimes, the couriers may need a little assistance to deliver the package safely into your hands. If there's any issue with your deliveries or the books, please feel free to contact our customer support. Our team will be happy to help you.

Rated 5 out of 5 stars

Books well protected

I've been buying some hardcover books on Libristo tired of how many books I ordered on Amazon arrived with some marks due to the poor package protection. Libristo takes care of that issue, with books on perfect condition, and the pricing is in general the best on the market. If you don't mind on wait a little bit on receiving your books, give them a chance!

24 April 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Sergio. The books often travel a long way, so we are glad all went well with your order and that you are happy with the delivery timelines and the quality of the packaging. We are looking forward to your next visit!

Rated 5 out of 5 stars

Very happy

I have made two orders in the last few weeks and both arrived fairly promptly. Not as fast as Amazon Prime but reasonable. Both books were cheaper than elsewhere.
I haven't been able to work out how to get an invoice, but that is not really very important.
Good service.

13 March 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review, Peter. We are glad to hear that everything went well with your order and that you didn't have to wait long for your books. We strive to keep our prices as low as possible. If you need assistance with your invoice, please reach out to our customer care team, and they will be happy to help you. We look forward to seeing you again at Libristo!

Rated 5 out of 5 stars

Amazing

Amazing! Everything was beyond expectations

27 March 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review Alba. We are very glad to hear all went well with your order. We hope to see you browsing our virtual bookshelves again soon.

Rated 5 out of 5 stars

Thank you for the fast delivery!

22 March 2025
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review and your feedback on our services. We are glad all went well with our order delivery. We look forward to your next visit on our e-shop.

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