Libristo EU Reviews 728

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available, often at competitive prices, making it a preferred choice for many, especially for foreign language titles. People are consistently satisfied with the quality of the products received, noting that books arrive in excellent condition and are often well-packaged. The overall ordering process is described as smooth and efficient, with many appreciating the prompt delivery and good communication regarding order status. However, some customers also noted issues with delivery times, mentioning that some orders took longer than expected or experienced delays. A few reviewers also expressed dissatisfaction with the packaging, stating that some items arrived with minor damage due to insufficient protection. Additionally, a small number of people reported receiving incorrect books or experiencing significant delays in dispatch, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the wide selection... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast delivery times, good... See more

Order

Clients share positive opinions on order, with many praising the easy ordering process, well-made website,... See more

Quality

Users describe positive interactions with quality, frequently praising the good condition of the books... See more

Price

People report positive experiences with price. Many reviewers find the prices affordable and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 2 books from libristo and they arrived to me slightly damaged. I contacted their customer support and got a quick answer. The problem was handled quickly and now im waiting for a replaceme... See more

Company replied

Rated 5 out of 5 stars

Great service, we got our book before the expected date. It's a great (and slightly cheaper) alternative to the big wicked Amazon for buying books in foreign languages. For books in your local lang... See more

Company replied

Rated 5 out of 5 stars

The book set I ordered arrived very quickly and in excellent condition, carefully packed and well preserved. The staff are extremely kind and transparent. Even when a small issue arises, they offer... See more

Company replied

Rated 5 out of 5 stars

I ordered paperbacks and they came perfectly packaged in bubble wrap in mint condition. It did take quite some time because some of the books weren't immediately available. But the customer service i... See more

Company replied


Company details

  1. Book shop
  2. Childrens Book Shop
  3. Comic book shop
  4. Law Book Shop
  5. Medical Book Shop
  6. Rare Book Shop

Written by the company

With a selection of 21+ million book titles in more than 150 languages Libristo is the largest online bookseller of foreign language books in Europe. In our bookshops you can find books in English, German, French, Spanish, Russian, or Italian. But would you prefer to read in Polish, Hungarian, Croatian, Czech, Slovak, Ukrainian or perhaps Chinese or Korean? No problem, we have it all. We are team of young people who are constantly on the hunt for new titles to widen our selection of books in various genres and languages. And every day we ship thousands of orders to our customers all around Europe. Our vision is to provide easy access to any book in any language to any customer in Europe from the comfort of their own home. In addition, we reward our customers for every purchase - join our Libroamanto loyalty club and redeem your points for free delivery or book-themed gifts. With Libristo our customers are informed and entertained beyond their actual physical borders, they are always one page ahead. With Libristo you can "Be Whoever".


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

728 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, low price compared to other sellers and a huge selection, thank you, I will buy again.

10 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your review, Natalja! We are happy to hear that everything went smoothly and that you enjoyed our selection and prices. Hope to see you again soon!

Rated 5 out of 5 stars

Good price, great selection, good condition

I've already ordered a few times from them. They've got good affordable prices and I always received the books in good condition. Too add another note for any buyers, if it says that the book is in stock at their supplier, it's usually going to take longer for it to be shipped to you so be prepared to wait in patience. I personally don't mind this since I'm a pretty patient person. I'm just happy when I do finally receive the books. It's my favourite place to shop for books now after Wordery went offline.

15 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your feedback, Meri! We are delighted you enjoy shopping with us and appreciate your patience with longer shipping times. We look forward to helping you find more great books soon!

Rated 5 out of 5 stars

Super happy

Super happy! Books reached me without any damage, the prices are the best in the whole Europe!

8 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your review, Iveta! We are delighted that everything reached you in perfect condition and that you enjoyed our prices. Hope to see you again soon!

Rated 5 out of 5 stars

The assortment of books is amazing

The assortment of books is amazing!
easy to order - shipment went smoothly

2 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your feedback! We are glad you had a smooth experience. We’d love to assist you again in the future!

Rated 5 out of 5 stars

Recently bought Berserk Deluxe edition…

Recently bought Berserk Deluxe edition vol 2
Price was great for what I was willing to pay. Package arrived on time and and good condition.

6 October 2025
Unprompted review
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Reply from Libristo EU

Thanks for your feedback, Matas! We are delighted that your Berserk Deluxe Edition Vol. 2 arrived in great condition and that you were satisfied with the price. Enjoy your read — and we’d love to assist you again soon!

Rated 5 out of 5 stars

All worked well and the two books came…

All worked well and the two books came as expected. As one book was a new release customer service informed duly and personally (or good AI bot) about a delay in the release date.
Worth using instead of Amazon :)

10 October 2025
Unprompted review
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Reply from Libristo EU

Thanks a lot for your thoughtful review, Moritz! We are happy the books arrived as expected and that our customer service kept you well informed. It means a lot that you prefer us over Amazon — hope to serve you again soon!

Rated 5 out of 5 stars

Fast contact with customerservice and…

Fast contact with customerservice and the item arkivet in time.

9 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind words! We are pleased to know you were satisfied with our service. Hope to see you again soon!

Rated 5 out of 5 stars

Fast delivery

I got my books very fast, nicely wrapped, and even cheaper than I'd expected. Thank you!

12 October 2025
Unprompted review
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Reply from Libristo EU

We are happy to hear you are pleased with your order, Reet! We are glad the books arrived quickly, well wrapped, and at a great price. Enjoy your reading, and we hope to see you again soon!

Rated 4 out of 5 stars

Good but some improvement could be made

I ordered 3 special edition books who were out of stock but coming back in stock on a certain date. There were a lot of changes in the dates but they always kept me updated and I answered a few times to their emails asking questions and I always got an answer in max 24h. I would have preferred if the books were better/ more safely packed, because two out of three got some small damages.

6 October 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your feedback, Lou! We are glad our updates and replies were helpful. We are very sorry that two of your books arrived with minor damage. Please contact our customer service team so we can find the best solution and make sure you are fully satisfied. We appreciate your understanding and hope you enjoy your special edition books!

Rated 5 out of 5 stars

Great website

Safe package, fast delivery, great variety of books. Bought 5 books and I am very happy

17 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you so much for your kind words! We are thrilled that your books arrived safely and quickly, and that you are happy with the variety available on our site. We hope you enjoy your five books and look forward to serving you again soon!

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, book arrived in pristine condition, and the price was also quite good. Def recommend.

9 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

We are happy to hear you had such a positive experience, Raimo! Thank you for your recommendation — we hope to bring you more great books in the future!

Rated 5 out of 5 stars

Great place to order books in Europe

I am super happy I discovered them,did not realise there is a place apart from Amazon that delivers great books to Latvia ..prices are nice and customer service is super responsive

10 September 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

So happy to hear you are enjoying your experience with us, Kate! It’s great to know we could offer something beyond Amazon, and we hope to bring you more wonderful books in the future!

Rated 5 out of 5 stars

Fast and affordable

Fast and affordable

14 October 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your feedback, Bruno! We are glad you found our service fast and affordable. We look forward to serving you again soon!

Rated 5 out of 5 stars

The book I ordered wperas perfect

The book I ordered was perfect! The only thing I was worried about is wrapping, it looked a bit unreliable. But fortunately, the book wasn't damaged or something, so I really like it. Everything looked like the pictures from the actual website

4 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

So happy to hear your book arrived in perfect condition, Maryna! Thank you for your feedback about the packaging — we will keep working to make it even better. Enjoy your reading, and we hope to see you again soon!

Rated 5 out of 5 stars

My best recommendation 👍

I recently ordered 3 books from Libristo, and to my satisfaction everything worked out fine. All of the 3 - quite special - books were available, and the order arrived as promised. Super service! From now on I will buy all my english books at Libristo.eu 👌 Frede, Denmark

26 September 2025
Unprompted review
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Reply from Libristo EU

Thank you so much, Frede! We are thrilled you found your special books and that everything went smoothly. We are delighted to be your go-to place for English books!

Rated 5 out of 5 stars

Perfect product

Perfect product. I recommend

7 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you, Maxime! We are happy you enjoyed your purchase. Don’t forget to check our latest arrivals for more great finds!

Rated 3 out of 5 stars

It took the books a long time to arrive…

It took the books a long time to arrive but rest was fine.

3 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for your feedback, Katherine. We are glad everything else went smoothly, and we appreciate your patience with the delivery. We are looking forward to your next visit!

Rated 5 out of 5 stars

Great experience

Great experience. They had a book that was not available almost anywhere else. They answered emails fast. Delivery options to Finland were really good through local parcel services, much better than many other international companies.

29 September 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

We are delighted you had a great experience, Ronja! Finding rare books and providing smooth delivery are exactly what we aim for—hope you will check out our new arrivals soon!

Rated 5 out of 5 stars

I found a book not available elsewhere.

I found a book not available elsewhere.
Customer service dealt very well with thé shipping problems.
I recommend this site

4 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

We are glad you found a book that was hard to get elsewhere, Claudine. Thanks for letting us help with the shipping. We hope you will visit us again soon for more great finds!

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