So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... See more
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Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... See more
Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... See more
One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... See more
Company details
Written by the company
Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Contact info
2403 Sidney St, Suite 210, 15203, Pittsburgh, United States
- support@libsyn.com
- libsyn.com
4.5
Excellent
718 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Always answers the question
Best service ever. Answers the question and always timely!
31 October 2023
Unprompted review
Excellent and thorough insight and…
Excellent and thorough insight and instructions.
27 October 2023
Unprompted review
Superior Above and Beyond Service
Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent a great video showing me how to adjust artwork size in the future. Above and beyond service at Libysn for a techno-challenged client.
23 October 2023
Unprompted review
It's super easy to use!
13 October 2023
Easy to use
Easy to use. Understand the boundaries of my storage space. Easy to upload and publish.
13 October 2023
Ease of use!
The entire process has been so user friendly. I really enjoy using this platform.
9 October 2023
Rich's service was exceptional
Rich's service was exceptional. He not only understood and resolved my issue but also provided images for clarification. His follow-up and attentiveness made me feel heard. Thank you
19 October 2023
Unprompted review
Very Helpful Team
I didn't have to wait long for the tech team to get back to me on a question I asked. They were very supportive.
17 October 2023
Unprompted review
Very quick and friendly!
18 October 2023
Unprompted review
a fabulous support response from libsyn…
a fabulous support response from libsyn - i feel more confident using my account and know there is a good team to help me as i master podcasting!
18 October 2023
Unprompted review
So far it’s been easy and no issues 🩷
10 October 2023
Love Libsyn
Love Libsyn. I have been hosting my podcasts with them since at least 2014. Great service, always quick to respond to questions, I can honestly say I have never had an issue.
10 September 2023
Effective and efficient assistance
Quick response. Accurate and easy-to-follow step-by-step instructions to solve the problem.
12 October 2023
Unprompted review
Libsyn Support is truly 10/10 Stars
I needed to get with the support team because my episodes weren't loading after having them scheduled. Rich H. was extremely kind when I emailed support. Guess what my flub was & why my episodes weren't loading?? I FORGOT TO ADD THE AUDIO (can't you tell I'm a professional podcaster?)
Rich didn't make me feel like a fool for one second. In fact, he let me know this is a common occurrence and no big deal. He also responded to my initial enquiry within an hour! We need more Rich's in our lives. Thanks again Libsyn - I already knew y'all were the best and Rich helped solidify that today!
12 October 2023
Unprompted review
Tremendous Platform for Podcasters
Excellent customer service and tremendous platform for podcasters.
12 October 2023
Unprompted review
I’ve found Libsyn to easy to navigate…
I’ve found Libsyn to easy to navigate and very responsive when I’ve had questions. I would highly recommend!!
5 October 2023
Easy to use and cost effective
4 October 2023
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